Info systems quiz 1
A BI system used by the marketing function for performing market segmentation analysis would be called an enterprise system. True False
False
Executing a marketing campaign is a cross-functional business process. True False
False
Firms are able to easily align information technology with their business models, processes and strategies. True False
False
If a firm spends two times more than the industry average on information technology, then it is not possible for the firm to see returns from IT that is half the industry average. True False
False
In the Digital World, workers in high-wage affluent economies would be increasingly doing proceduralized type of work. True False
False
Information systems literacy describes the behavioral approach to information systems, whereas computer literacy describes the technical approach. True False
False
Studies have consistently shown that firms who invest greater amounts in information technology receive greater benefits than firms that invest less. True False
False
You would use an MIS type of information system to help you decide on whether to introduce a new product line. True False
False
Which type of system would you use if you were interested in finding the three worst suppliers last year who had the longest lead times in shipping parts to your firm? MIS TPS DSS KMS
MIS
Collecting on accounts receivables, performing market analysis, and hiring a new employee are all examples of business processes. True False
True
If we do a voice call over the Internet using Vonage rather than over the traditional telephone network, this would be an example of synchronous collaboration. True False
True
TPS systems are mainly used by the operational workers of a firm. True False
True
ESS systems are mainly designed to support which level of an organization? operational workers middle management senior management Knowledge workers
Senior management
Which systems are typically a major source of data for other systems? management information systems executive support systems decision support systems transaction processing systems
transaction processing system
An airline reservation system is primarily a TPS type of system. True False
True
A system that provides a real-time view of the overall state of the business is called a(n) ERP system portal e-commerce system ESS
ESS
Which of the following choices may lead to competitive advantage: (1) introducing innovative products, services, and business models; (2) charging less for superior products; (3) responding to customers in real time? 1 only 2 and 3 1, 2, and 3 1 and 2
1, 2, and 3
Which of the following are actors in the environment of an information system? I. Customers II. Suppliers III. Regulatory Agencies IV. Stockholders All of the above I, II, and III I, III, and IV II, III, and IV
All of the above
Which type of system would you use to forecast the return on investment if you used new suppliers with better delivery track records? DSS MIS TPS ESS
DSS
Which of the following represents a collection of 4 enterprise systems? SCM, CRM, DSS, and KMS SCM, CRM, ESS, and KMS ERP, CRM, DSS, and SCM ERP, KMS, CRM, and SCM
ERP, KMS, CRM, and SCM
Which of the following statements are true? I. Computer science, operations research, and psychology are some of the underlying disciplines of the MIS field. II. Sociology, history, and economics are some of the underlying disciplines of the MIS field. III. Economics, computer science, and sociology are some of the underlying disciplines of the MIS field. IV. Economics, biology, and management science are some of the underlying disciplines of the MIS field. I, II, and III I and III II, III, and IV I and IV
I and III
Which of the following statements are true about enterprise systems today? I. ERP systems are more internally oriented than SCM systems. II. SAP is an example of an enterprise system. III. Nowadays, it is possible to purchase an ERP system that bundles in CRM and SCM packages IV. Enterprise systems can help with enhancing operational efficiency I and II II and III II, III, and IV I, II, III, and IV
I, II, III, and IV
A relocation control system of a firm reports summaries of the total moving, house-hunting, and home financing costs of its employees and allows managers of the firm to assess the impact on total cost of changing the moving company the firm uses for relocating employees. Considering the various capabilities of this system, such a system would best be viewed as a KMS system MIS and DSS system MIS and TPS system MIS only system
MIS and DSS system
Converting raw data into a more meaningful form is called processing capturing organizing feedback
Processing
Order data for baseball tickets and bar code data are examples of raw input raw output product information sales information
Raw input
A business model describes how a company produces, delivers, and sells products and/or services to create wealth True False
True
The point-of-sale Pulse system used by Domino's handles sales orders and provides management with information for the daily management of the restaurant. If we classify a system based not on its primary role but on the mix of functions it provides then Pulse can be best classified as a(n): MIS system TPS and MIS system TPS and DSS system TPS system
TPS and MIS system
A firm that produces digital goods can be a digital firm. True False
True
The maximum number of daily downloads of a popular music file on a web site over a 30-day period is an example of information raw input feedback raw data
information
When we take a 3-dimensional view of information systems, the three main dimensions to consider are: management, technology, and organization technology, management, and customers organization, information, and management management, technology, and partners
management, technology, and organization