int mgnt 5.0 (manging arcross culture)
Match the types of firms based on their cultural strategic predispositions (in the left column) with their features (in the right column).
A firm with an ethnocentric predisposition matches Choice, Lets the values and interests of the parent firm guide strategic decisions Lets the values and interests of the parent firm guide strategic decisions A firm with a polycentric predisposition matches Choice, Makes strategic decisions tailored to suit the cultures of the countries where the multinational corporation (MNC) operates Makes strategic decisions tailored to suit the cultures of the countries where the multinational corporation (MNC) operates A firm with a regiocentric predisposition matches Choice, Tries to blend its own interests with those of its subsidiaries on a regional basis Tries to blend its own interests with those of its subsidiaries on a regional basis A firm with a geocentric predisposition matches Choice, Attempts to integrate a global systems approach to decision making Attempts to integrate a global systems approach to decision making
Identify the characteristics of low-context cultures. (Check all that apply.)
A person is taught from a very early age to say exactly what he or she means. It is difficult to pin down personal responsibility. Agreements are likely to be in writing rather than spoken.
Which of the following are characteristics of high-context cultures in comparison with low-context cultures? (Check all that apply.)
Agreements are likely to be spoken rather than written. People in authority have personal responsibility for their subordinates' actions. Relationships between people are long lasting.
Based on Randall and Coakley's study on the impact of culture on successful partnerships in the former Soviet Union, match the types of managers (in the left column) with their likely characteristics (in the right column).Please note the following acronym:CIS - The Commonwealth of Independent States
American managers matches Choice, They are likely to lay off some individuals for the good of their company. They are likely to lay off some individuals for the good of their company. CIS managers matches Choice, They are likely to concentrate on the good of the working community and let their company accept significant profit losses as a consequence. They are likely to concentrate on the good of the working community and let their company accept significant profit losses as a consequence.
Identify a true statement that pertains to doing business in Arab countries.
Arab businesspeople tend to give high importance to status and rank.
In the context of the GLOBE project, which compares managerial differences, match the types of managers (in the left column) with their descriptions (in the right column).
Argentine and U.S. managers matches Choice, They are more open to restrictions that are looser and situations that are more unplanned. They are more open to restrictions that are looser and situations that are more unplanned. Chinese managers matches Choice, They favor structured situations, careful planning, and rules. They favor structured situations, careful planning, and rules.
Identify the true statements about the human resource management (HRM) practices in different countries. (Check all that apply.)
Austrian and Brazilian employees with one year of service are automatically given 30 days of paid vacation. The head of human resources is on the board of directors in 87 percent of large Swedish firms.
Why do both middle- and lower-level U.S. expatriate managers who work in French subsidiaries often find bureaucratic red tape a source of considerable frustration?
Because a majority of French organizations tend to be highly centralized and have rigid structures
Despite the need for and the tendency of multinational corporations (MNCs) to address regional differentiation issues, many MNCs remain committed to a(n) Blank 1 of 2 Blank 2 of 2, which is a belief that one worldwide approach to doing business is the key to both efficiency and effectiveness
Blank 1: globalization Blank 2: imperative
The process of exhibiting the same orientation toward different cultural groups is known as
Blank 1: simplification
What are the guidelines to do business in Russia? (Check all that apply.)
Businesspeople should be careful about compromising or settling things too quickly. It is advisable to have a local Russian consultant working with every outside company.
Which of the following shows a major cultural difference between China and many Western countries?
Chinese culture gives high importance to punctuality.
Identify the true statements about the compensation strategies for different cultural clusters. (Check all that apply.)
Compensation strategies should be similar in the European Union (EU) nations such as France, Spain, Italy, and Belgium. Incentive plans should be group-based in Pacific Rim countries.
Match the types of cultural strategic predispositions of a multinational corporation (MNC) (in the left column) with the associated strategies (in the right column).
Ethnocentric matches Choice, Global integration Global integration Polycentric matches Choice, National responsiveness National responsiveness
Match the types of cultural strategic predispositions in multinational corporations (MNCs) (in the left column) with the associated personnel practices (in the right column).
Ethnocentric matches Choice, Individuals of home country are developed for major positions everywhere in the world. Individuals of home country are developed for major positions everywhere in the world. Polycentric matches Choice, Individuals of local nationality are developed for major positions in their own country. Individuals of local nationality are developed for major positions in their own country.
Match the types of cultural strategic predispositions of a multinational corporation (MNC) (in the left column) with the associated missions (in the right column).
Ethnocentric matches Choice, Profitability Profitability Polycentric matches Choice, Public acceptance Public acceptance
Match the types of cultural strategic predispositions in multinational corporations (MNCs) (in the left column) with the associated types of governance (in the right column).
Ethnocentric matches Choice, Top-down governance Top-down governance Polycentric matches Choice, Bottom-up governance Bottom-up governance
True or false: According to the study by Luthans and his associates, organizational commitment of Korean employees was independent of their position in the hierarchy, tenure in their current position, and age.
False
True or false: In the context of the GLOBE project, which compares managerial differences, Argentine and U.S. managers typically score higher than their Chinese counterparts in the area of uncertainty avoidance. True
False
True or false: When doing business in Arab countries, it is important to know that culture generally holds that destiny depends more on the behavior of individuals than on the will of a supreme being.
False
A businessperson who wants to do business in France should understand that _____.
French people are highly status conscious
Identify a characteristic of low-context cultures.
Great value is not given to deep personal involvement with others.
Fons Trompenaars found that Shell Oil was using a HAIRL system of appraising personnel in international subsidiaries. Match the components of the system (in the left column) with their descriptions (in the right column).
Helicopter matches Choice, The ability to take a broad view from above The ability to take a broad view from above Analysis matches Choice, The ability to assess situations logically and completely The ability to assess situations logically and completely Imagination matches Choice, The ability to be creative and think outside the box The ability to be creative and think outside the box Reality matches Choice, The ability to use information pragmatically The ability to use information pragmatically Leadership matches Choice, The ability to effectually galvanize and inspire personnel The ability to effectually galvanize and inspire personnel
Which of the following are true statements about the human resource management (HRM) practices in Japan in comparison with those in the United States? (Check all that apply.)
In Japan, recruitment and selection often are planned to help identify those people who will do the best job over the long run. The Japanese utilize group performance appraisal and reward people as a group.
Identify a true statement about human resource management (HRM) practices worldwide.
In Mexico, the idea of an hourly wage plays a minor role.
In the context of international human resource management (HRM), match the countries (in the left column) with their typical approaches to training (in the right column).
Japan matches Choice, Firms make substantial investment in training, utilize general training and cross-training, and view training as everyone's responsibility. Firms make substantial investment in training, utilize general training and cross-training, and view training as everyone's responsibility. Germany matches Choice, Firms reorganize and utilize apprenticeship programs and are aware of government regulations on training. Firms reorganize and utilize apprenticeship programs and are aware of government regulations on training. Mexico matches Choice, Firms utilize bilingual trainers. Firms utilize bilingual trainers. China matches Choice, Firms utilize team training and carefully observe training programs that exist. Firms utilize team training and carefully observe training programs that exist.
Match the countries (in the left column) with their approaches to worker participation in job design (in the right column).
Japan matches Choice, Uniform, formal approaches and autonomous teams are used. Uniform, formal approaches and autonomous teams are used. Germany matches Choice, Works councils are utilized to enhance worker participation. Works councils are utilized to enhance worker participation. Mexico matches Choice, Worker participation is approached cautiously. Worker participation is approached cautiously. China matches Choice, Employees' motives are determined before implementing their participation. Employees' motives are determined before implementing their participation.
Match the countries (in the left column) with their human resource management (HRM) practices (in the right column).
Japan matches Choice, Unions are considered partners. Unions are considered partners. The United States matches Choice, Management and unions see each other in a much more adversarial way. Management and unions see each other in a much more adversarial way.
Based on Fons Trompenaars's study on Shell Oil's operating firms, match the countries (in the left column) with their most valued criterion of the HAIRL system of appraising personnel in international subsidiaries (in the right column).
Netherlands matches Choice, Reality Reality France matches Choice, Imagination Imagination Germany matches Choice, Leadership Leadership Britain matches Choice, Helicopter Helicopter
Understanding Indian culture is essential to successfully doing business in India. In this context, which of the following are true statements? (Check all that apply.)
One need not make a phony attempt to conform to local cultural traditions. It is almost always an acceptable practice to shake hands with male business associates
Match the countries (in the left column) with the descriptions of their compensation strategies (in the right column).
Portugal and Greece matches Choice, Profit-sharing plans would be more effective than individual incentive plans because of the low individualism in these cultures. Profit-sharing plans would be more effective than individual incentive plans because of the low individualism in these cultures. Denmark, the Netherlands, and Germany matches Choice, Individual incentive plans would be more effective than profit-sharing plans because of the high individualism in these cultures. Individual incentive plans would be more effective than profit-sharing plans because of the high individualism in these cultures.
Identify the statements that pertain to doing business in Brazil. (Check all that apply.)
Presentations are required to be informative and expressive. Physical contact is acceptable as a type of communication.
Identify the guidelines to do business in China. (Check all that apply.)
Refrain from using self-centered conversation, such as excessive use of the word "I." Know that Chinese people are proud of their collective economic accomplishments.
Luthans and his associates studied a sample of managers in the largest textile factory in Russia to determine their activities through direct observation. What were the results of this study? (Check all that apply.)
Russian managers engaged in traditional management, communication, human resources, and networking activities. Communication activity was an important predictor of effective performance in both Russia and the United States.
Identify the challenges presented by a multinational corporation's (MNC's) need to adjust global strategies for regional markets. (Check all that apply.)
The MNC must understand its subsidiaries' strengths and weaknesses. The MNC must stay abreast of the conditions of local markets.
Identify a result of the study conducted at the largest textile factory in Russia that tested whether organizational behavior modification (O.B.Mod.) interventions that led to performance improvements in U.S. organizations would do so in Russia.
The class of interventions associated with O.B.Mod. tends to be useful in meeting the challenges faced by Russian workers and managers.
In a cross-cultural study, Luthans and his associates examined whether demographic and situational factors identified in U.S.- based literature had the same antecedent influence on the commitment of Korean employees. What were the results of this study? (Check all that apply.)
The more positive the perceptions of organizational climate, the greater the employee commitment. Commitment declined as organizational size increased.
According to experienced executives, which of the following refers to the primary criterion for doing business in China?
The requirement of technical competence in China
What are the factors that continue to move firms to facilitate the development of unique strategies for different cultures? (Check all that apply.)
The significance of being an insider, as in the case of customers who want to "buy local" The diversity of global industry standards such as those in broadcasting
Identify the findings of Randall and Coakley's study on the impact of culture on successful partnerships in the former Soviet Union. (Check all that apply.)Please note the following acronyms:CIS - The Commonwealth of Independent StatesMNCs - Multinational corporations
The way the CIS managers conduct business is sharply different from that of their American counterparts. Outside MNC managers typically partnered with CIS enterprises with a view toward making them efficient and profitable.
What are the typical characteristics of Brazilian businesspeople? (Check all that apply.)
They tend to possess a relaxed work ethic. They see time in a very relaxed manner.
True or false: Guanxi is similar to nepotism, where people in authority make decisions based on family ties or social connections rather than objective indices.
True
True or false: Usually, successful multinational corporations (MNCs) utilize a mix of cultural strategic predispositions based on the demands of the current environment.
True
As part of facing the challenges presented by the need to adjust global strategies for regional markets, a multinational corporation (MNC) must avoid _____.
assuming that all markets are basically the same
When doing business in Russia, it is crucial to _____.
forge personal relationships with partners
An important dimension of Chinese culture is _____, which means "good connections."
guanxi
To successfully do business in India, foreign businesspeople should _____.
keep in mind that Indians are very tolerant of outsiders and know that many are unfamiliar with local customs and procedures
A characteristic of high-context cultures is that _____.
outsiders and insiders are readily distinguishable
Ryan, an international manager, comes from an advanced economy and thinks that his state-of-the-art knowledge is more than adequate to handle the challenges of doing business in less developed nations. In the context of cross-cultural differences, this scenario illustrates the tendency called _____.
parochialism
The tendency to view the world through one's own eyes and perspectives is known as _____.
parochialism
Philip, a German manager, behaves in a similar manner when interacting professionally with an Indian manager and when doing business with a U.S. executive. In the context of cross-cultural differences, this scenario illustrates the process of _____.
simplification
When doing business in China, a person must realize that _____.
the Chinese are a collective society in which individuals pride themselves on being members of a group