Intro to bus - Ch 10 quiz

Just-in-time (JIT) is an inventory system that was developed in California and is starting to catch on in Japan.

False

Operations management refers to the role that computers play in the production process.

False

Process layout is almost always designed as a continuous, assembly-line layout.

False

A job shop uses an intermittent production process.

True

Lumber mills are located near the forests in the Northwest to save shipping costs and to be near their raw material.

True

Product layout is also called assembly-line layout.

True

Replacing human effort with robots is most effective for tasks requiring consistency, accuracy, and speed.

True

Robots are especially useful for repetitive tasks such as cutting sheet metal and spot welding.

True

Service companies generally use a repetitive or intermittent production process rather than the continuous process.

True

The just-in-time (JIT) system schedules arrival of inventory so that it can be used almost immediately and will not need to be stored on site.

True

The Malcolm Baldrige National Quality Award is given to:

U.S. companies that offer goods and services of world-class quality

Cherokee Spring Mill produces four varieties of corn meal based on how finely the corn is ground. The mill makes long production runs of high volume. Cherokee Spring Mill uses a(n) _____ process.

continuous

Synergy Oil and Gas builds oil-well drilling platforms to customer and government specifications. These platforms can cost as much as $1 billion. Synergy works on one platform at a time, and when it is finished, moves its crew to a new project. Synergy engages in:

customization

A German company specializes in building laboratory rooms for handling dangerous viruses and bacteria. Each room is designed to have a completely separate life support system that allows the users to examine and identify the viruses and bacteria without contaminating any other area. What type of a layout would be used to construct such a room?

fixed-position

Crown Holdings Inc. manufactures a high-resolution, full color digital inkjet printed cans that allows smaller beverage producers to label the cans as they are needed to be filled rather than keeping a stock of preprinted cans. This is an example of how a beverage company could use:

just-in-time

DaimlerChrysler decided not to build a $750 million plant in southeast Georgia in spite of the state spending $24 million to purchase the property and an additional $36 million to prepare the site specifically for DaimlerChrysler. The _____ offered was not enough to convince DaimlerChrysler that the Georgia site was a good location for its factory.

local incentives

In _____, goods are produced using mass production techniques up to a point. Then production is custom tailored to the needs or desires of individual customers.

mass customization

The _____ is the entire sequence of securing inputs, producing goods, and delivering goods to a customers.

supply chain

Point-of-sale (POS) terminals would NOT be helpful in which of the following businesses?

the manufacturer of plasma television screens

One useful tool for routing is _____, where production managers "map" the flow from suppliers through the factory to customers.

value-stream mapping