Intro to Communication - Test 1
a good information listener will do which of the following before making a decision?
listen to speakers with varying opinions and take relevant information into account
what will an empathic listener do when a friend is upset?
listen nonjudgementally and say "I understand"
what will an empathic listener do when a friend is upset?
listen nonjudgementally and say "just get over it"
what statements are true about romantic relationships and how they handle instrumental communication?
romantic relationships vary in how they handle instrumental communication, instrumental communication can be one of the most contentious issues for a couple, and instrumental communication reflects the balance of power in the relationship
what relationships require the deepest commitment?
intimate
what statement is true about online relationship development?
it is similar to face-to-face relationship development
what would be considered affectionate touch?
kisses and hugs
listening is a(n) _______________________ skill
learned
what are terminator statements?
"be patient, we're doing everything we can." and "you must realize that this process can take a while"
T/F: Culture has little influence on nonverbal communication
False
characteristics of critical listening?
active listening and analyzing the speaker's words
Which of the following is the best example of power and control touch?
an usher taking guest's arm to guide the person to a seat
what is the relational maintenance behavior through which people stress their faithfulness and commitment to each other?
assurance
What relationships are ones in which we try to maintain a social distance?
casual acquaintances, customers, those we do not know well
members of one political party who refuse to listen to the opinions of politicians in the opposing party are exhibiting?
closed-mindedness
What statements accurately describe comparison level for alternatives in social exchange theory?
comparison level for alternatives predicts whether a relationship will last and comparison level measures how satisfied you are in a relationship
Behaviors that convey how much we value another person are called ___________________________ messages
confirming
____________________ describes behavior in which partners show lack of respect for each other, such as insulting each other
contempt
the careful and deliberate process of evaluating and analyzing messages is known as?
critical listening
what influences self-disclosure?
culture and gender roles
what stage in relationship is when the partners begin to view their differences as undesirable or annoying?
differentiating
an evaluation of a speaker's credibility requires examining what?
expertise, bias, trustworthiness
what are the names of families used by researchers in the field?
family of origin, nuclear family, family of procreation, blended family
what best describes the family you start as an adult that is made up of your romantic partner and any children you raise?
family of procreation
what are names for types of families used by researchers in the field?
family of procreation, family of origin, nuclear family, and blended family
In terms of conflict, what matters the most to relationships is?
how the conflict is handled by the pair
what listening types are commonly recognized by scholars in addition to the three major types of listening?
inspirational listening and appreciative listening
what are listening problems caused by confirmation bias?
making up our minds before hearing all sides and tuning people put when we disagree
what is true about legal obligations in families?
marriage, adoption, domestic partnership, and stepfamilies are all examples of legal obligations, parents have many legal obligations to their children, neglecting legal obligations may be a crime
what statements are true about relationship formation?
not everyone goes through the stages of relationship development in the same way and relationship formation is not necessarily the same in all cultures
what are useful strategies in listening nonjudgementally?
not interrupting and not offering unsolicited advice
what is are useful strategies in listening nonjudgementally?
not offering unsolicited advice and not interrupting
you should consider an analyzing and paraphrasing listening style if you are?
participating in a study group
what are communication behaviors that have particular influence in romantic relationships?
privacy, conflict, emotional communication, and instrumental communication
what barriers to effective listening are closely related to closed-mindedness?
pseudolistening and rebuttal tendency
what are the key benefits of self-disclosure?
reciprocity, assistance to others, enhancement of relationships and trust, and emotional release
what statements are true about romantic relationships and privacy?
relationships vary in how they handle privacy and sometimes partners disagree about privacy
what is true about family role behaviors?
roles are patterns of behavior that define a person's function in a group, many people believe that the role behaviors family members enact are what really define families, roles of family members include living together and taking care of each other
a good informational listener will do which of the following before making a decision?
take relevant information into account and listen to speakers with varying opinions
what are examples of roles that families are expected to enact?
taking care of one another, living together, representing themselves as a family to outsiders
what is true about the avoiding stage of a relationship?
the partners create physical and emotional distance and it is the stage when distance may be created directly or indirectly
what statements are true about volatile couples?
they are competitive in conflicts, their conflicts are often followed by intense affection, and they openly talk about their disagreements
what best describes a conflict-avoiding couple?
they avoid emotion and focus on similarities, they believe that most problems will resolve themselves, and they talk about their disagreements covertly
what statement is not true about validating couples?
they defuse negative emotion and focus on similarities
what is a characteristic of intimate relationships?
they spark dialectial tensions
what are listening problems caused by confirmation bias?
tuning people out when we disagree and making up our minds before hearing all sides
which is a channel of nonverbal communication?
use of space
what statements are true about nonverbal communication?
various parts of our bodies serve as channels of communication and it is communication that doesn't use words
