Introduction to Management Information Systems Exam One

Maintaining the organization's financial records is a central purpose of which main business function?

Finance and Accounting

Which of the following statements best describes organizational culture?

Fundamental set of assumptions, values, and ways of doing things that has been accepted by members of the organization

Which main business function is responsible for maintaining employee records?

Human Resources

Which of the following is not one of the six strategic business objectives of information systems?

Improved Employee Morale

Networking and telecommunications technologies, along with computer hardware, software, data management technology, and the people required to run and manage them, constitute an organization's:

Information Technology (IT) Infrastructure

The three activities in an information system that produce the information organizations use to control operations are:

Input, processing, and feedback

Why does Amazon need to worry about competitors in online shopping?

Internet technologies are universal, and therefore usable by all competitors

Which of the following is an example of synergy in business?

JP Morgan Chase's merges with other banks that provide JP Morgan with a network of retail branches in new regions

Which of the following would you use to consolidate the relevant knowledge and experience in the firm and make it available to improve business processes and management decision making?

Knowledge Management Systems

Personnel who design new products or services for a firm belong to which level of a business hierarchy?

Knowledge Workers

The internet increases the bargaining power of customers by:

Making information available to everyone

What function is responsible for making sure customers are aware of the company's products?

Marketing

ZipRealty, which combines Google Maps with real estate data, is an example of:

Mashup

The ability to offer individually tailored products or services using the same production resources as bulk production is known as

Mass Customization

The total number of food items with storage temperature problems is an example of which of the following?

Meaningful Information

Which of the following marketplace forces would be of least concern to a manufacturer of deep-sea oil rigs?

New Market Entrants

Walmart exemplifies the power of information systems coupled with excellent business practices and supportive management to achieve which of the following?

Operational Efficiency

In a business hierarchy, the level that is responsible for monitoring the daily activities of the business is?

Operational Management

The practice of contracting custom software development to an outside firm is commonly referred to as

Outsourcing

Place the following eras of IT infrastructure evolution in order, from earliest to most recent

Personal Computer, Mainframe and Minicomputer, Enterprise Era, Client/Server, Cloud Computing

Converting raw data into a more meaningful form is called:

Processing

A competitive strategy for creating brand loyalty by developing new and unique products and services that not easily duplicated by competitors:

Product Differentiation

Which of the following roles in a firm would be least affected by using mobile devices to access firm information systems?

Production Workers

walmart's continuous replenishment system

Pull-Based Model

Which of the following substitute products would be of most concern for a cable TV distributor?

Satellite TV

In a hierarchical organization, the upper level consists of:

Senior Management

Which level of the organization is an ESS specifically designed to serve?

Senior Management

The three principal levels of hierarchies within a business organization are:

Senior Management, Middle Management, and Operational Management

Which of the following decisions requires knowledge based on collaboration and interaction?

Should we work with outside vendors on new products and services?

The interaction between information technology and organizations is influenced:

Structure, politics, culture, and environment

All of the following are capabilities of enterprise social networking tools except:

Supply chain management

A firm that must invest in new information systems capabilities in order to comply with federal legislation can be said to be investing to achieve which business objective?

Survival

When two organizations pool markets and expertise that result in lower costs and generate profits, they are creating:

Synergies

Which model is used to describe the interactions of external forces that affect an organization's strategy and ability to compete?

The competitive forces model

All of the following are typically factors in a firm's decision to engage consulting and system integration services except:

The firm's staff knows more about the firm's IT infrastructure than service providers

Thomas Friedman's description of the world as "flat" refers to:

The flattening of economic and cultural advantages of developed countries

Which of the following is a global network that uses universal standards to connect millions of different networks around the world?

The internet

Which of the following best describes the primary reason for implementing a new information system, from a business perspective?

The system will create new value for the firm, beyond all of its costs

Which of the following is a service provided by the Internet that uses universally accepted standards for storing, retrieving, formatting, and displaying information in a page format?

The world wide web

Which of the following is an example of a legacy system?

Transaction processing system running on a mainframe

A client computer networked to a server computer, with processing split between the two types of machines, is called a(n)

Two-tiered client/server architecture

This model highlights the primary or support activities that add a margin of value to a firm's products or services where information systems can best be applied to achieve a competitive advantage

Value Chain Model

A collaboration tool that supports remote(different locations) , synchronous(same time) collaboration

Video conferencing

Which of the following enables a single physical resource (such as a server or a storage device) to appear to the user as multiple logical resources?

Virtualization

Which of the following is a recent addition to the mobile digital platform?

Wearable computing devices

Which of the following became the standard PC in the personal computer era?

Wintel PC

Which of the following technologies disrupted the traditional publishing industry?

World Wide Web

Provides a standard format for data exchange, enabling web services to pass data from one process to another

XML Extensible Markup Language

Linux is:

an example of open-source software.

Interpretations of Moore's Law assert that

computing power doubles every 18 months

Infrastructure as a Service (IaaS)

delivers hardware networking capabilities, including the use of servers, networking, and storage, over the cloud using a pay-per-use revenue model

Information systems enhance core competencies by:

encouraging the sharing of knowledge across business units.

The value chain model:

helps a firm identify points at which info technology can most effectively enhance its competitive position

An ESS supports which of the following?

long-range planning activities of senior management

output

transfers the processed information to the people who will use it or to the activities for which it will be used

Enabling government relationships with citizens, businesses, and other arms of government is called e-government:

All internet and networking technologies

Which of the following is a private corporate network extended to authorized users outside the organization?

An Wi

Raw data is systematically acquired and transformed during various stages that add value to that information in what chain?

An information value chain

Firms that allow employees to use their own devices are embracing which of the following?

BYOD Bring Your Own Device

Which of the following would a company employ to measure and compare its business processes to similar processes of other companies within their industry?

Benchmarking

A software program with a graphical user interface for displaying web pages and for accessing the web and other internet resources is a called a web:

Browser

Which of the following types of system would you use to manage relationships with your customers?

CRM Customer Relationship Management

Which of the following is a leading networking hardware provider?

Cisco

Which of the following is an example of a cross-functional business process?

Creating a new product

The fundamental set of assumptions, values, and ways of doing things that has been accepted by most of a company's members is called its:

Culture

Which type of infrastructure service stores and manages corporate data and provides capabilities for analyzing the data?

Data Management

Which of the following would be used as an input for an information system?

Digital Dashboard

What are enterprise systems also known as?

ERP Enterprise Resource Planning

Digital technology and the Internet are used to execute the major business processes in the enterprise called:

Electronic Business

What is the most important function of an enterprise application?

Enabling business functions and departments to share information

Which of the following is a firm's CPO responsible for?

Ensuring that the company complies with the existing data privacy laws

Which of the following systems is designed to span functional areas, focus on executing business processes across the firm, and include all levels of management?

Enterprise Applications

The four major types of enterprise applications are:

Enterprise systems, supply chain management, customer relationship management, and knowledge management systems