Investigating MIS
Select three circumstances that describe when one might use mainframe computers.
A company seeking better operational efficiency. A warehouse restocking a recently published book. An airline taking reservations.
Which two of the following problems may be solved with the capabilities of an ERP system?
A manufacturer must coordinate its new production line with elements of its supply chain. An apparel firm needs to know how directly its marketing and advertising efforts effect sales.
Which two of the following are examples of managers using a decision support system?
A sales manager wants to know how customer responses to a large, multistate sales promotion affect each of his reps' sales in real time. A doctor evaluating a patient with complex, unusual symptoms tracks the patient's symptoms in the electronic health record (EHR) during the exam. The EHR analyzes the symptoms, suggesting possible illnesses related to the symptoms.
Select three options that describe benefits of cloud computing.
Access to applications software Affordability for business use Flexibility of user devices
Select three options that describe advancements made in point-of-sale (POS) system software in the 1990s (in addition to in-store sales and tax tracking).
Across-chain sales and inventory tracking Stronger connection with customers Immediate communication with internal financial teams
Which two of the following problems may be solved with the capabilities of an ERP system?
An apparel firm needs to know how directly its marketing and advertising efforts effect sales. A manufacturer must coordinate its new production line with elements of its supply chain.
How do managers use personal computers for their business needs?
Creating and using databases and spreadsheets Communicating via e-mail
Which is the best description of how computing can be "green"?
Green computing reduces the consumption of fossil fuels, paper, and other office supplies and resources.
A nationwide job search requires lengthy candidate interviews. A US content team works with an Indian graphics team. A publisher must train remotely located freelance editors. Why is videoconferencing a better choice than voice calls in all of these situations?
In addition to practicality, documents can be shown on a video call and nonverbal messages can be conveyed.
Frederick Taylor's four principles of scientific management can be described as ______.
Task measurement, employee development, worker-manager collaboration, and management training
According to the Hawthorne effect, when do employees become more productive?
When they know they're being observed.
According to Mary Parker Follett, a successful business depends on ______.
competence and expertise
A typical flex-time policy allows employees to ______.
create their own work schedules: they can change when they start and stop their workday
The value of data analytics to an organization can be best summarized by which statement?
Data analytics is a capability that supports increased organizational performance by drawing meaning from large amounts of data.
Select three options that are examples of how client-server networks are used.
Printing from a shared computer Data storage Data backup
In which of the following scenarios is a learning management system (LMS) being used to document student activity?
Students have a semester-long project that they are required to submit in stages through their LMS.
A network administrator uses employee monitoring software to _______.
track computer use of all employees from a central location in real time
In which three of the following situations would data analytics be most helpful?
A healthcare firm has received a vast amount of information from drug companies and research entities and must finalize their policies and communication concerning several controversial treatments. A search engine continually adjusts its algorithms as more data enter its servers. An international automaker is producing a new line of vehicles in several locations and the production lines must run uniformly and smoothly.
In which of the following scenarios is a learning management system (LMS) being used to administer assignments?
Before the semester begins, a professor aligns the syllabus with the LMS so that students receive automated reminders about required readings and when essays are due.
For what two reasons might a large organization choose to use remote desktop software rather than employee monitoring software?
Detailed oversight of a large number of employees moment-by-moment may be problematic due to capacity. Employee privacy concerns must be balanced with organizational needs.
Which three of the following are key benefits of electronic point-of-sales (POS) stations?
Increased accuracy Decreased customer wait time Increased information available to managers
According to Adam Smith, which three of the following can increase the efficiency of labor?
Inventing machines to multiply the productivity of workers Reducing the distance between manufacturing steps or facilities Having workers specialize in a single, simple task
How does John Locke's labor theory of property relate to modern management theory?
It explains what motivates people to work: the desire to become personally wealthier.
From the following list, select four typical characteristics of telecommuting.
It often places additional demands on employees' time. It allows employees to work from almost anywhere. It requires reliable, high-speed Internet access. It reduces the environmental impact of road traffic.
What are the advantages of videoconferencing in today's business environment?
The ability to observe nonverbal cues improves the accuracy of communication. Organizations can save on travel time and expenses.
Max Weber believed that organizations were best supported by which of the following strategies?
The use of rules and organizational regulations.
An advertising campaign for a hair removal product placed ads on different websites. The ad on each website listed a unique URL where customers could go to buy the product; otherwise the content was the same. A marketing manager needs to place ad buys for the next quarter and wants to focus all of his advertising dollars on the previous quarter's top revenue-generating websites. He uses the company's marketing information system (MKIS) to determine which URLs generated the most revenue. This is an example of using an MKIS to ______. Multiple choice question.
evaluate the return on investment for each ad placement in a marketing
A sales manager receives weekly reports on each of the sales representatives they manage. Included in these reports are weekly sales by product, what percentage of the monthly quota the rep has achieved, and the sales ranking of reps compared to other reps in the company. These reports represent what function of a marketing information system (MKIS)?
Distributing sales and marketing information
Adam Smith's Invisible Hand theory proposes that ______.
a free, unregulated market operates better than one in which the government controls the business activities of individuals and companies
A business uses enterprise resource planning (ERP) systems to achieve ______.
an integrated MIS system that will strengthen its position in a competitive marketplace
In his text, "The Human Side of Enterprise," Douglas McGregor focused on ________.
manager attitudes toward their employees
As management information systems (MIS) technology improves, managers' jobs will likely change because
some tasks will be performed by online services and staff using collaboration tools
The purpose of executive support systems (ESS) is to ______.
support decision making by compiling and organizing data into clear, usable reports
In his theories of management, Peter Drucker placed special emphasis on ______.
the importance of involving employees in the decision-making process
Which statement best describes common employer conditions or limits on flex-time policies?
Employees must be able to complete their work assignments and responsibilities, including those requiring in-person attendance.
What are two advantages that made mainframe-based POS stations among the first commercially available local area networks?
Ongoing backup of data generated by each POS station Communication between POS stations within a store
In which two of the following situations would an executive support system (ESS) be most helpful?
R&D must provide sales with clear information about a new product Vice-presidents require detailed reports from all divisions for a merger decision
A company uses an HR management system with artificial intelligence that scans resumes for specific colleges attended and previous employers that are known for breeding successful talent. Any resumes without these colleges or previous employers are not sent on to the HR manager to be contacted for an interview. What function is this HR management system helping the company perform?
Recruiting
Select two ways telecommuting managers will most likely be affected by improvements in management information systems (MIS) and other technologies?
They will be able to do additional tasks on their mobile phones. They will face additional work demands on their personal time.
Which three of these practices increase both an organization's sustainability and "green" credentials?
Using teleconferencing for meetings. Encouraging employees to telecommute. Shifting to a shorter, four-day workweek.
An electrical company is considering opening a new location in North Idaho. In order to determine the size of the new location, it uses its HR management system to determine the number of employees to transfer from other locations, how many new employees it would like to hire for that location, and what each employees' role would be. What function is this HR management system helping the company perform?
Forecasting
Meera loves her job, especially the fact that she can work both from home and in the office. Lately, however, being available and accountable 24/7 is starting to crowd her, and she feels her personal life slipping away. To improve her work-life balance, what are two strategies Meera should try?
During the day, she can take a break for informal chats with colleagues in person when she's in the office or over the phone when she's home. At the end of the day, Meera should give herself time to wind down and get the rest she needs. Meera should plan her day according to priorities that she's reasonably sure are achievable. The first step of her plan may include scheduling a specific time for responding to e-mails and calls.
What is the main purpose of a decision support system?
Help manage processes involving a variety of quickly changing inputs
How have management information systems (MIS) changed the management of organizations?
Managers (and employees) can communicate different types of information in a greater variety of ways. Managers can have more information and data about the organization to help them make smarter decisions.
Which statement best describes why telecommuting is considered an employee benefit?
Not commuting to work adds flexibility to telecommuters' schedules.
A manager receives word that a large portion of inventory is missing from a shipment to a channel partner. She analyzes the RFID tracking data and determines that this part of the shipment was delivered to the wrong channel partner. Which component of supply chain management experienced a breakdown in this scenario?
Supply chain logistics
Which three of the following ideas did Henri Fayol consider to be a guiding principle of management?
The organization's interests must take priority over the interests of individuals. Managers can expect subordinates to follow orders and discipline them if needed. Managers must have the power and the right to give orders to subordinates.
Which two of the following statements illustrate a potential drawback of management information system (MIS)?
The temptation to work overtime or without breaks can lead to competition and stress. Many workers find that a steady flow of business information, along with its demands, blurs the boundaries between work time and personal time.
