it exam

Which operating system function has a steeper learning curve and can potentially break the system without careful use of its operations?

CLI

If your network does not have a DHCP server, what must you do to access the internet?

Manually change the TCP/IP properties to match your network's settings.

Which of the following protocols removes mail from a mail server?

POP3

The TCP/IP suite has three protocols that deal with sending and receiving email. What are these protocols?

POP3, SMTP, IMAP

What protocol is used to send email messages from a mail client to a mail server?

SMTP

Julie has 3 printers installed on her Windows 10 computer and wants to set one of them as the default printer. Where would she go to do this?

Settings > Devices > Printers & scanners

Which of the following BEST describes the ipconfig utility?

TCP/IP

protocol suite on the internet

TCP/IP

The is an information system that connects documents to each other by hypertext links.

WWW

Which of the following processes does 3D printing use?

additive

Which CPU type would MOST LIKELY be found in a smartphone?

arm

Which of the following is something that an Information Technology (IT) professional would do?

build & repair computer

Which of the following commands is used to navigate to different folders in Command Prompt?

cd

Which of the following is a benefit of 3D printing over traditional manufacturing?

consumes less material

Which of the following applications can be used for storing, modifying, extracting, and searching data?

database

What is the name of the large background area of the Windows environment that holds icons for files, folders, and applications?

desktop

easiest to repair

desktop computer

Which of the following careers consists of designing tiny microchips?

electrical engineer

While troubleshooting a problem with a computer, a technician has tested and confirmed a theory on how to fix the problem. Which of the following is the NEXT step the technician should perform?

establish a plan

You are troubleshooting a malfunctioning notebook computer. Nothing appears on the LED display when the system is powered on. Which of the following is the BEST step to try first?

external monitor

You need a storage device that has very large storage capacity, is fast, and is relatively inexpensive. Which storage device will best suit your needs?

hard disk

Which of the following would be the MOST LIKELY cause for a computer to perform sluggishly?

hard drive

Which of the following BEST describes Computer Science (CS)?

it is the study

What type of file system is NTFS?

journaling

Which of the following would be responsible for resetting a user's password?

level 1 support technician

Your organization has 20 employees who need an accounting software update installed. Due to a miscommunication, the purchaser only paid to update 10 licenses. The software company issued a paper license and a single key for updating 10 users. This is an enterprise paper license and there is no mechanism that enforces a limit to the number of times the key can be used. You decide to update all 20 users. Which of the following are possible consequences of this decision? (Select two.)

lose your job,company is exposed

Where is the BEST place to obtain the latest printer driver?

manafacture website

Kris recently subscribed to a cable Internet provider. Which of the following devices is needed to convert the signal received on the coax cable to data that can be understood by a computer?

modem

Which of the following IT jobs specializes in configuring communication hardware such as cabling, routers, and wireless adapters?

network architect

Which of the following is used to force-close a program on an Apple computer?

o,c,e

Where are values the computer is directly working with at a particular moment in time stored?

on the cpu register

Which of the following Application Architecture Model tiers describes office productivity software?

one tier

One software license model allows software to be freely distributed, downloaded, and installed without paying a license fee but often requires a fee for support, training, or added functionality. What is the name of this model?

open source

What is the term foYou need a storage device that has very large storage capacity, is fast, and is relatively inexpensive. Which storage device will best suit your needs?r software that anyone can use or modify for free?

open source

Which of the following tools would you use to check connectivity between two computers?

ping

Which of the following components converts AC to DC?

power supply

Windows stores print jobs in a temporary file on the hard drive. What is this file called?

print queue

In most operating systems, what is a running application called?

process

Which of the following is the first step in verifying that a problem has been fixed?

rebooting the system

If you select a file on the desktop and press "Delete" on your keyboard, what happens to the file?

recycle bin

A healthcare organization provides mobile clinics throughout the world and needs to transfer patient statistical data to a central database via the Internet. Which network technology should they select to ensure network connectivity for any clinic located anywhere in the world, even remote areas?

satelite

Which of the following provides services to hosts on its network?

server

Martin's computer suddenly displayed a blue screen and then restarted. Which of the following BEST describes what happened?

system crash

In Windows PowerShell, which key can be used to autocomplete a command?

tab

When composing an email message, why might you want to use the Bcc field?

to copy the email confidentialy

Mary needs to rename her report.txt file to final_report.txt. Which command will allow her to do this?

to final

Bob, a network professional, wants to find out where packets are getting stuck on the path to their destination. Which of the following utilities should he use?

tracert

Which of the following utilities would you use to find the path between two computers?

tracert

Which invention allowed computers to become smaller in size?

transistors

Which connector on the back of a computer is used to attach a mouse to a modern PC system?

usb a

Disk cleaners, antivirus software, backup tools, and file compressors are which kind of system software?

utility

You need to test a version of macOS but only have a Windows computer. What technology could you use?

virtulization

Which of the following operating systems require a file extension to execute a program?

windows

Which application makes sure your computer has the most recent versions of its system software?

windows update

Which of the following components is NOT required to create a network?

wireless adapter

Which of the following is a proper path name to a shared network printer?

//computer

Which cellular network type was the first to have gigabit-per-second speeds?

4G

A network administrator wants to change the frequency of their wireless network to allow more channels that do not interfere with each other. Which of the following frequencies or protocols would accomplish this?

5Ghz

Which of the following protocols is used by an email client to retrieve messages from an email server and gives users the option to keep mail messages on the server?

IMAP

Which of the following keys is used to enter Safe Mode on a Windows computer?

F8

Which of the following utilities would you use to automatically assign IP addresses on a network?

DHCP