IT Fundamentals Exam 2

Which four toners are used to produce color prints? A. Red, green, blue, black B. Cyan, magenta, yellow, and black C. Red, blue, yellow, and black D. Light blue, pink, yellow, black

B. Cyan, magenta, yellow, and black

Which of these statements is true regarding how you set up your display? A. Dots Per Inch (DPI) or scaling is configured via the Personalization applet. B. Dots Per Inch (DPI) or scaling is configured via Display settings. C. Dots Per Inch (DPI) is determined by the monitor and device driver and cannot be user configured. D. Dots Per Inch (DPI) or scaling is configurable using your computers IP-based interface.

B. Dots Per Inch (DPI) or scaling is configured via Display settings.

How could you access a network folder called DATA on a network server called TOWER1 using the Explorer address bar? A. It is not possible to access a network folder from the address bar. B. Enter the Universal Naming Convention (UNC) path. C. Enter the web address. D. Enter the IP address.

B. Enter the Universal Naming Convention (UNC) path.

Which protocol would be best used to provide an encrypted connection for files downloaded directly from a web server? A. HTTP B. HTTPS C. FTP D. P2P

B. HTTPS

Which of the following is NOT a physical medium used for Internet access? A. Cable/Hybrid Fiber Coax B. Internet Service Provider (ISP) C. Fiber to the Curb (FTTC) D. Digital Subscriber Line (DSL)

B. Internet Service Provider (ISP)

If you have made changes to a file and want to keep both the original file and the modified version, what command should you use? A. Share B. Save C. Save As. D. Export

C. Save As.

You want to purchase a flat panel monitor that can show widescreen movies. Which native resolution should you choose? A. 1024x768 B. 1920x1080 C. 1920x1440 D. 1400x1050

B. 1920x1080

What device is used to connect computers together in an Ethernet network? A. An access point B. A switch C. Internet router D. Internet modem

B. A switch

Which Windows interface is used for advanced management and troubleshooting of devices? A. Display tab B. Web configuration C. Personalization applet D. Device manager

D. Device manager

What type of address identifies a network interface in the context of the local network segment only? A. A Media Access Control (MAC) address B. IP address C. DNS D. URL

A. A Media Access Control (MAC) address

You want to use a website that hosts training modules in a custom media format. What type of add-on would you need to install to play this media? A. A Plug-in B. An Extension C. A Theme D. A Cookie

A. A Plug-in

What is a zip file? A. A file archive containing other files in a compressed format. B. A Windows installer file used to install and uninstall software applications. C. A container file format designed to deliver Flash Video. D. An image file format most widely used for photographic pictures.

A. A file archive containing other files in a compressed format.

What sort of device could you use to expand the storage capacity of a smartphone? A. A flash memory card B. An extra battery C. An SSD D. A SIM card

A. A flash memory card

How is a Windows library different from a folder? A. A library acts as a virtual folder by displaying the contents of multiple folders, which could be located on different drives. B. A library is the user's private folder containing subfolders for different types of files like documents, music, and pictures. C. A folder acts as a virtual library by displaying the contents of multiple libraries, which could be located on different drives. D. A library and a folder are virtually the same thing.

A. A library acts as a virtual folder by displaying the contents of multiple folders, which could be located on different drives.

What is a Wide Area Network (WAN)? A. A network that connects sites in different geographic locations B. A network in a single location C. A company that specializes in providing Internet access D. A company that operates the national telephone networks

A. A network that connects sites in different geographic locations

You have a motherboard that is designed for Double Data Rate 2 (DDR2) memory that works at a bus speed of 533 MHz. You have some DDR3 memory modules that also work at a bus speed of 533 MHz. Are the modules compatible with the motherboard? A. DDR3 modules cannot be used in DDR2 slots. B. DDR3 modules can be used in DDR2 slots. C. DDR2 and DDR3 are packaged in DIMMs and can be used in any slots. D. DDR2 and DDR3 are both packaged in SO-DIMMs and can be used in any slots.

A. DDR3 modules cannot be used in DDR2 slots.

If you use an open network, what email configuration setting should you configure? A. Enable Secure Sockets Layer/Transport Layer Security (SSL/TLS) encryption to protect the account password B. Enable anti-malware software to protect from viruses C. Disable active content types like flash and Java to protect the web browser D. Enable a script blocker to prevent scripts from running

A. Enable Secure Sockets Layer/Transport Layer Security (SSL/TLS) encryption to protect the account password

What can you do to reduce the risk of using a free Wi-Fi network to place an order from an online shop? A. Ensure that the online store uses a secure (HTTPS) connection. B. Request an encrypted transaction. C. Change your password. D. Change your credit card number often.

A. Ensure that the online store uses a secure (HTTPS) connection.

How can a smartphone join a Wi-Fi network if the SSID is not being broadcast? A. Enter the network name manually, as with a computer. B. Use a generic SSID. C. It is not possible. D. Use the Forget Network command to bypass the network.

A. Enter the network name manually, as with a computer.

A hard drive is rated at 10,000 rpm. What is the significance of this statistic? A. A measurement of the capacity of the drive B. A measurement of the speed of the drive C. A measurement of the composition of the drive's platters D. A measurement of the access time for information on the drive

B. A measurement of the speed of the drive

You are configuring dual monitors positioned side-by-side. You want to increase the amount of screen space available. Which multiple display option should you set? A. Portrait orientation B. Extend the displays. C. Show only on display #2 D. Duplicate the displays.

B. Extend the displays.

You log into a SOHO router and review current settings to prepare it for use. Which of the following items is NOT needed to configure a wireless connection on the router? A. SSID B. IP address C. Encryption type D. Authentication info

B. IP address

What protocol is usually used to provide logical addressing on networks? A. Address Resolution Protocol (ARP) B. Internet Protocol (IP) C. Internet Control Message Protocol (ICMP) D. Transmission Control Protocol (TCP)

B. Internet Protocol (IP)

What is the purpose of an accelerometer, as fitted in a mobile device? A. It is the software interface for speech recognition. B. It is one of the components that detects how the user is moving the device around. C. It is the component that detects a fingerprint to unlock the screen D. It is a software component that provides faster access to applications.

B. It is one of the components that detects how the user is moving the device around.

Select the one UNTRUE statement in regard to cookies. A. A cookie is a plain text file created by a website you've visited and stored on your hard drive. B. It's not legal for a web site to store cookies on your computer. C. Cookies may contain more information about you than you are aware of. D. Spyware and adware may extract data from your cookies to track your computer use.

B. It's not legal for a web site to store cookies on your computer.

You are considering buying a new display device. The model you are considering accepts digital inputs only. Your computer's graphics adapter has a blue port with 15 holes. Would this flat panel be a wise purchase? A. Yes, as this connector is DVI which supports digital only. B. No, as this connector is VGA which supports analog output only. C. Yes, as this connector is HDMI which supports both digital and analog. D. No, as this connector is DisplayPort which supports analog output only.

B. No, as this connector is VGA which supports analog output only.

What are the key features of a packet switching network? A. A packet sent down the network can switch its destination mid-stream. B. Nodes within the network can perform a forwarding function, allowing a packet to utilize any available path through the network. C. Packets can be switched from a TCP/IP protocol to another available protocol to increase the transmission speed. D. A packet switching network opens a direct channel on which to transmit the packet, so a break in the channel stops the transmission.

B. Nodes within the network can perform a forwarding function, allowing a packet to utilize any available path through the network.

You need to configure settings for a bluetooth device. What should be your first step? A. Configure the wireless adapter to connect to the new input device. B. Open the Settings app or Control Panel. C. Go to the Printers and Scanners tab in system setting. D. Open the Settings add or remove programs.

B. Open the Settings app or Control Panel.

You are trying to find a use for an old dot matrix printer. The only port on the printer is a large edge-style one with 36 contacts. What type of port is this? A. USB port B. Parallel port C. HDMI port D. RJ45 port

B. Parallel port

What type of gesture is typically used for zooming on a touchscreen? A. Slide B. Pinch C. Tap-and-hold D. Swipe

B. Pinch

What does a hard disk connected to a computer via a USB port describe? A. Network printer sharing B. Network attached storage C. Direct attached storage D. Cloud-based storage

C. Direct attached storage

Mice and keyboards CANNOT connect to which types of ports? A. Bluetooth interfaces B. PS/2 ports C. Ethernet ports D. USB ports

C. Ethernet ports

Your computer has 4 SATA ports. How many hard drives can be installed? A. Two drives B. Eight drives C. Four drives D. Zero drives

C. Four drives

What view options could you use to show files of a particular type sorted by date? A. Group the files by category, then sort by date. B. Group the files by date, then sort by file type. C. Group the files by file type, then sort by date. D. Group the files by file type, then sort by category.

C. Group the files by file type, then sort by date.

What does attenuation mean? A. Bluetooth signal strength B. Signal interference C. Loss of strength of a signal D. Inactive access point

C. Loss of strength of a signal

What basic command demonstrates that a printer is connected properly to a computer and that its driver is installed correctly for Windows? A. Run the troubleshooter B. Check devices and features C. Print test page. D. Printing preferences

C. Print test page.

You want to configure a printer to use both sides of the paper (duplex) by default. You have right-clicked the printer object. Which command should you select to proceed? A. Open B. Printer properties C. Printing preferences D. Troubleshoot

C. Printing preferences

Which version or edition of Windows can be used to share files with other users? A. Any version or edition B. Enterprise versions only C. Versions and editions after Windows 7 D. Any non-server edition

A. Any version or edition

Why should you be more careful about deleting files from a USB flash drive than from the main hard drive? A. The files from the flash drive get recycled to the Windows recycle bin, making for easy recovery at a later time. B. The files from the main hard drive will not be recycled, so retrieving them if you change your mind will be very difficult. C. The files from a flash drive will not be recycled, so retrieving them if you change your mind will be very difficult. D. The files from the main hard drive get flagged for deletion but remain until the next Windows Update cycle.

C. The files from a flash drive will not be recycled, so retrieving them if you change your mind will be very difficult.

A printer is rated at 20ppm. What is the significance of this statistic? A. This is the number of projects per minute that your printer can handle. B. This is an image format used to measure the quality of an image the printer can produce. C. This is the number of pages per minute the printer can output. High page rates are important in high-volume environments. D. This is the voltage measurement of your printer.

C. This is the number of pages per minute the printer can output. High page rates are important in high-volume environments.

Which part of a friendly URL is managed by the DNS and is dependent on a name resolution service? A. File path B. Protocol type C. Top level domain D. IP address

C. Top level domain

Which of these statements is NOT true about Universal Serial Bus (USB) cables? A. There are USB cables with normal size connectors on one end and mini or micro device connectors on the other. B. The connectors for the host (PC) and device use different form factors. C. USB cables never have the same connectors at either end. D. There are now USB cables with reversible Type C connectors.

C. USB cables never have the same connectors at either end.

When a client connects to a folder on a network server via a drive letter, what is the drive called? A. Shared folder B. Client-server drive C. Drive share D. A mapped drive

D. A mapped drive

What type of disk has the greatest capacity? A. DVD that is dual layer and single sided B. DVD that is dual layer and double sided C. DVD that is single layer and single sided D. Blu-ray that is a single layer

D. Blu-ray that is a single layer

You are using a computer in an Internet cafe. What should you do at the end of the session? A. Log out of all applications you've been using. B. Log off the computer you're using. C. Power off the computer. D. Clear the browser cache.

D. Clear the browser cache.

What allows people to use names/labels, rather than numeric addresses, to address network resources? A. URL B. IP address C. MAC address D. Domain Name System (DNS)

D. Domain Name System (DNS)

Which email protocol(s) are used to download messages from a mail server? A. Either Internet Message Access Protocol (IMAP) or Simple Mail Transfer Protocol (SMTP) B. Either Post Office Protocol (POP) or Mail Exchanger (MX) C. Either Mail Exchanger (MX) or Internet Message Access Protocol (IMAP) D. Either Post Office Protocol (POP) or Internet Message Access Protocol (IMAP)

D. Either Post Office Protocol (POP) or Internet Message Access Protocol (IMAP)

Why can't you use memory modules designed for a desktop computer in a laptop? A. Desktops use a different voltage level and it is unsafe to use DIMMs in a SO-DIMM slot because of overheating. B. You should be able to swap them because laptops and desktops both use the same type of DIMM Memory cards. C. The functionality of laptop and desktop memory are different enough so that one cannot be used in the other. D. Laptops use a smaller form factor called SO-DIMM while desktops use DIMMs.

D. Laptops use a smaller form factor called SO-DIMM while desktops use DIMMs.

What type of connector would you NOT use for an external hard drive to connect to a Windows PC? A. USB B. Firewire C. eSATA D. RGB

D. RGB

What identifies a website as using the secure HTTPS protocol with a valid certificate? A. The URL shows the "http://" protocol and the browser shows a padlock icon. B. The website has a recent copyright date. C. Check the Better Business Bureau. D. The URL shows the "https://" protocol and the browser shows a padlock icon.

D. The URL shows the "https://" protocol and the browser shows a padlock icon.

What kind of data would you expect to find in a file with a TIFF extension? A. This is a text format. B. This is a video format. C. This is a sound format. D. This is an image file format.

D. This is an image file format.

You have installed a screensaver application. Later, after updating your anti-virus software, a malicious program is found. This appears to have infected your system at the same time as the screensaver was installed. What class of malware is this? A. Spyware B. Virus C. Adware D. Trojan Horse

D. Trojan Horse

Which of these statements is false? A. You can transfer images from the camera over Wi-Fi or Bluetooth if supported. B. You can connect the camera itself to the PC over a USB cable. C. You can remove the flash media from the camera and insert it into a flash reader. D. You can connect the camera's flash memory card directly into your computer's USB port.

D. You can connect the camera's flash memory card directly into your computer's USB port.

What type of print technology uses toner? A. Inkjet B. Thermal transfer C. Laser D. Impact

C. Laser

What is the difference between HTTP and HTTPS protocols? A. HTTPS serves SSL (Secure Sockets Layer) secured HTML web pages, whereas HTTP serves unsecured web pages. B. HTTP serves web pages on the extranet, whereas HTTPS serves web pages on the intranet. C. HTTP does not require DNS to resolve a web address to an IP address, whereas HTTPS does. D. HTTP can serve HTML web pages, whereas HTTPS can serve HTML web pages, as well as XML pages displayed as HTML.

A. HTTPS serves SSL (Secure Sockets Layer) secured HTML web pages, whereas HTTP serves unsecured web pages.

What is the latest Wi-Fi standard and which frequency band(s) does it use? A. IEEE 802.11ac works in the 5 GHz band. B. IEEE 802.11n works in the 5 GHz band. C. IEEE 802.11b works in the 5 GHz band. D. IEEE 802.11g works in the 2.4 GHz band.

A. IEEE 802.11ac works in the 5 GHz band.

What type of mouse would you recommend for someone who uses their computer principally to play computer games and why? A. Laser mouse — this registers cursor movements more quickly and accurately. B. Mechanical mouse — it requires less wrist movement and you don't need a mouse pad. C. A stylus mouse — as its accuracy is high and can easily be moved around the input field. D. Optical mouse — it senses movement relative to a surface using light instead of a roller ball.

A. Laser mouse — this registers cursor movements more quickly and accurately.

What type of printer uses a fuser? A. Laser printer B. Color bubblejet printer C. A 3D printer D. Impact printer

A. Laser printer

What sort of device would you need to transfer data from a "Memory Stick"? A. Memory card reader / multi-card reader. B. A keyboard C. A wireless adapter D. A microphone and headset

A. Memory card reader / multi-card reader.

In Windows, do letter-labeled "drives" correspond exactly to physical disks? A. Not in the case of hard disks, which can be configured with multiple partitions, each of which can be assigned a drive letter. B. Only in the case of hard disks, which are usually allocated letter "c." C. Not in the case of optical drives, which can be configured with multiple partitions, each of which can be assigned a drive letter. D. Only in the case of hard disks, which are usually allocated the letter "a."

A. Not in the case of hard disks, which can be configured with multiple partitions, each of which can be assigned a drive letter.

What function of a scanner would you use if you want to convert a letter that someone has mailed to you into a computer-editable document? A. Optical Character Recognition (OCR). B. TWAIN C. Windows Image Acquisition (WIA) D. Portable Document Format (PDF) or Joint Photographic Experts Group (JPEG)

A. Optical Character Recognition (OCR).

You have made a backup of system data using a removable hard disk. Time and security are of great importance. What should you do next? A. Store the disk in a secure, off-site location. B. Delete the original, since the backup is current. C. Complete the restore procedure. D. Make a copy of the disk on the cloud.

A. Store the disk in a secure, off-site location.

What type of file system must be used for the partition where Windows 10 is installed? A. The NTFS file system B. The FAT-32 files system C. The ext file system D. The HFS+ file system

A. The NTFS file system

Which admin tool or screen would you use to configure a Windows computer to join a domain? A. The System Properties applet in Control Panel B. Administrative Tools in Control Panel C. Select Settings and choose Remote Desktop D. Select Settings and then Network and Internet

A. The System Properties applet in Control Panel

A friend is asking for your help in using her computer. When your friend presses the key marked @, the " symbol appears. What could be the cause? A. The keyboard is set to use a UK layout. B. Somebody has moved a key to a different place on the keyboard. C. The Shift button doesn't work properly. D. The keyboard is broken.

A. The keyboard is set to use a UK layout.

What do you need to know to connect to a device that is configured over the network? A. Typically, the Internet Protocol (IP) address of its management page or the device's hostname B. Typically, the Media Access Control (MAC) address of the device you want to connect to C. Typically, the physical location of the computer D. Typically, the port in the wall where the network cable is plugged into

A. Typically, the Internet Protocol (IP) address of its management page or the device's hostname

What is the file path to the Documents folder for a user named "David", assuming Windows is installed to a hard disk with a single partition using the default settings? A. c:\Users\David\Documents B. d:\Users\David\Documents C. C:\Windows\DAVID\Documents D. D:\Windows\David\Documents

A. c:\Users\David\Documents

Select the one UNTRUE statement in regard to browser pop-up windows. A. Pop-up windows are usually designed to be helpful to the user. B. Pop-up windows are always a sign of viruses. C. Pop-up windows are implemented using scripts or add-ons. D. Pop-up windows can be controlled using browser settings.

B. Pop-up windows are always a sign of viruses.

Which feature allows data to be removed from a device if it is lost or stolen? A. Lockout policy B. Remote wipe C. Screen lock D. Encryption

B. Remote wipe

You want to restrict access to a computer on your network to a single internet host running a particular application. What two things do you need to configure in your firewall's access control list? A. The SSID and the IP address B. The IP address of the host and the port number of the application C. The SSID and the application name D. The IP address of the host and the application name

B. The IP address of the host and the port number of the application

What default installation folders contain system and application files that should not normally be deleted or modified manually? A. The Downloads folder B. The Windows and Program Files folders. C. The Temp folder D. The Desktop folder

B. The Windows and Program Files folders.

You need to plug a microphone into a computer to make a recording. How would you identify which jack to use? A. The jack is typically color-coded green. B. The jack is typically color-coded pink. C. Plug into the RJ45 Jack. D. Use the HDMI connection.

B. The jack is typically color-coded pink.

What is the difference between a modem and a router? A. The modem forwards packets between the local network and the Internet while the router transmits frames across the WAN link B. The modem transmits frames across the WAN link while the router forwards packets between the local network and the Internet. C. The modem and the router have exactly the same responsibilities, so the terms are often used interchangeably. D. The modem transmits frames across the WAN link while the router translates the server's web address into an IP address.

B. The modem transmits frames across the WAN link while the router forwards packets between the local network and the Internet.

What type of connection would a NAS device NOT be able to use? A. A wired Ethernet port B. Twisted pair (RJ-11) C. Wi-Fi D. LAN port on a SOHO router

B. Twisted pair (RJ-11)

What type of wired interface is a printer MOST likely to use? A. HDMI B. USB C. VGA D. S/PDIF

B. USB

Which type of display interface does NOT support high definition digital picture resolution? A. HDMI B. VGA C. Thunderbolt D. DVI

B. VGA

What is the result of putting a phone in "airplane mode?" A. The phone is shut down. B. Wireless features are disabled. C. The volume is muted. D. GPS is connected to the airplane's system.

B. Wireless features are disabled.

What type of software is an ODF file associated with? A. Video conferencing software B. Word processing software C. Email client software D. Database software

B. Word processing software

What is a packet made up of? A. A packet is the destination address of a unit of data being transmitted over the network. B. A packet is the data inside the wrapper used for each data unit transmitted over the network. C. A packet consists of a number of fields contained within a header section plus a payload. D. A packet consists of a payload wrapped around a header section.

C. A packet consists of a number of fields contained within a header section plus a payload.

What type of device is used to transfer packets between different networks? A. A hub B. A switch C. A router D. A Network Interface Card (NIC)

C. A router

A user has two USB drives connected to her PC. She complains that when she copies large files to both drives at the same time, it seems to take much longer. Why might this be? A. Writing to USB drives can only occur one at a time. B. The flash drive partitions haven't been formatted. C. Bandwidth on the USB bus is shared between all devices. D. She has the cables swapped backwards.

C. Bandwidth on the USB bus is shared between all devices.