IT Project Management Chapter 1

Human relations skills

They inspire people to reach goals.

A _____ is a tool used in quality management.

checklist

Which of the following questions reflects the strategic goals of project portfolio management?

Are we investing in the right areas?

In which of the following areas of management is payback analysis most likely to be used?

Cost

Which of the following refers to a set of principles that guides decision making based on personal values of what is considered right and wrong?

Ethics

Which tool is most likely to be used in project schedule management?

Gantt charts

Joe is a project manager in an IT company and has over the years, gained substantial knowledge in his area of work. However, while managing his team, he often loses his temper. In addition, he fails to be an active listener when his team members approach him with work related challenges. In which of the following areas does Joe need to develop his skills in?

Human relations skills

Which statement is true of project management?

It does not guarantee successes for all projects

Which type of tool is usually recommended for small projects and single users?

Low-end

What is a difference between low-end and midrange tools of the project management software?

Midrange tools are designed to handle larger projects than low-end tools.

Which organization provides certification as a Project Management Professional?

PMI

A _____ is an organizational group responsible for coordinating the project management function throughout an organization.

Project Management Office

Which project management knowledge area is an overarching function that affects and is affected by the different knowledge areas?

Project integration management

Which knowledge area involves defining and managing all the work required to complete the project successfully?

Project scope management

Galaxy, a construction company, buys a particular brand of tiles manufactured by Tiles and Floors, an eco-friendly tile manufacturing company. However, Tiles and Floors has declared bankruptcy and closed down. At present, Galaxy is facing a crisis because there are no other manufacturers in the market that supplies eco-friendly tiles. Which constraint is Galaxy currently facing?

Resources

Which objective is true of projects?

They have a unique purpose.

Which of the following is true of program managers?

They provide leadership and direction for project managers heading the projects within a program.

An important tool for project scope management is _____.

a work breakdown structure

Project procurement management mainly involves:

buying goods and services for a project from outside the performing organization.

A Gantt chart is a standard format for displaying project schedule information by listing project activities and their corresponding start and finish dates in a ____ format.

calendar

Enterprise project management software is also known as a _____ tool of project management software.

high-end

A _____ is a tool used in risk management

probability matrix

The role of a _____ is to provide direction and funding for a project.,

project sponsor

Team building exercises and motivation techniques are tools used in _____ management.

resource

. Fast tracking is an example of a tool used in _____ management.

schedule

A difference between strategic and tactical goals is:

strategic goals are long-term in nature whereas tactical goals are short-term.

Steve, an engineer in a construction company, is at present working on a home construction project. The home is being built for the Robinson family, the owners of the home. Steve is working with his project team and support staff to ensure the project is completed on time. In such a scenario, the project sponsor is _____.

the Robinson family

Which tool can best help in efficient communication management?

Kick-off meetings

Which project management knowledge area primarily involves generating, collecting, disseminating, and storing project information?

Project communications management

Which goal distinguishes project management and portfolio management?

Project management addresses specific, short-term goals whereas portfolio management focuses on long-term goals.

Which project management knowledge area ensures that the project will satisfy the stated or implied needs for which it was undertaken?

Project quality management

Which characteristic highlights a difference between projects and operations?

Projects are temporary endeavors whereas an organization's operations are ongoing in nature.

Martha works as a project manager at a bank. Due to certain changes in external factors, Martha needs to make a few alterations in the tactical goals of her project. In such a scenario, which of the following will best help Martha cope with the change?

Soft skills

Which attribute is true of low-end tools of project management software?

They provide basic project management features.