L&E CH 10

Major role of an executive coach

"One-on-one development process formally contracted between a coach and a management-level client o help achieve goals related to professional development and/or business performance

Expectancy theory

Based on the premise that the amount of effort people expend depends on how much reward they expect to get in return

Jose decides to decrease the performance bonus of his team from 2000 to 4000. In the context of the expectancy theory this would have resulted in

Improve job performance

Advantage of a goal related to a noble cause

More motivation

Parts of coaching

a. Communicate clear expectations to group members b. Build relationships c. Give feedback on areas that require specific improvement d. Listen actively e. Help remove obstacles f. Give emotional support and empathy g. Reflect content or meaning h. Give some gentle advice and guidance i. Allow for modeling of desired performance and behavior j. Gain a commitment to change k. Applaud good results

Recommended way of giving advice to an employee

a. Give gentle advice b. Use the word could instead of should c. Give advice in the form of a question

Given 4 dialogues that depicts self ethnicity at its peak, answer the question in the context of the expectancy theory

a. Self-efficacy: the confidence in your ability to carry out a specific task b. The higher your self-efficacy, the higher your motivation

Active listening

grasps both the facts and feelings

Recognition is a strong motivator because

it is a normal human need

Recognition is an effective motivator because

people feel as though they do not receive enough recognition