leadership 2021

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What is true about Mack Truck Theory?

Because we can lose people from our organization for many reasons, good and bad, we need to constantly document people's jobs and perform cross training.

The experience paradox concerns managers and ability to control on portions of knowledge gained through experience. what can we do to help this paradox?

Create bucket of filling system to store related information

North wind theory

Creating a desire for change and in an employee is the best way to get people to take action words the change desire

Which best represents the "Can you?", "Will you?" questions one should have as a discussion between manager and subordinate?

Even though the best practice is called "Can you?" "Will you?", it's harder than just asking those questions. One needs to still drill down and ask multiple question to make sure they prove they have the skills to do the work and truly have the motivation.

In applying the Gilbert module to the Tabasco company effort to increase pepper picking production, the best production gains came from what interventions?

Giving feedback to the workers showing how they compared to other pickers.

What is the "Yes Concept"?

If a person is in "yes concept" mode, they are in disagreement with management 20% of the time, so you can't ever fully trust that subordinate.

What is the "Army Game" best practice?

It's a game some extreme people "play" to not work hard.

What is true about the Tomato Plant Problem?

It's a handy analogy on how if someone has too many projects to work and not enough time, one needs to let a plant (a project) die to free up time for other plants.

KASH

Knowledge, attitude, skills, and habits (doesn't have to be in this order)

In the Organizing Pie best practice, what is the first step one should take?

Make sure unit has a clear understanding of the work they need to do.

Managers manage in real time. It is a continuous dynamic process. What does a stimulus fraction teachers about how managers pull the information they do to make a decision.

Managers must be able to pull organize information quickly to make decisions

Managers manage in real time it's a continuous dynamic process. what is the stimulus fraction fraction teachers about how managers pull information day to make decisions.

Managers must be able to pull organized information quickly to make decisions.

To be successful subordinates need from their managers resources. Which best represents resources or subordinate needs

Manpower, money, machines, methods, and material materials.

What best describes the management process cyber chart?

May I just received three principal types of information environmental, competitive, and internal.

What does Su Tzu means when he writes "A victorious army is as a hundredweight (stone) balanced against a grain?

Primary purpose of this statement is to show Sun Tzu's preoccupation with the importance of planning.

The leadership definition "leadership is the accomplishment of predicament objective through others" helping us and understanding which of the following best answers

That is the definition provides a structure and organization to leaders about their purpose. What they are to do, and how to get a complement to occur

What is true about the change Diamond?

The diamond describes four methods that managers should consider in implementing a change in reducing negative impact on worker

The action compass describes the: who, what, where, when, and why and how needed by subordinate to take action. Which of the following is most important of the pronouns?

WHY, if a subordinate knows why the work is important, it can be not only motivating but also fills in some information of other pronouns

Fugitive information best practice

We trust and remember information obtain by our own first hand experience.

What turns the def. Leadership, "accomplishment of predetermined objects through others" into a definition of management.

remove "through others"


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