Leadership 400 Final

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Global corporate citizenship is more than espoused values it requires: A. Action. B. Bankruptcy. C. Expression. D. Enhancement.

A. Action.

Once a company enters the innovative stage of corporate citizenship, it will: A. begin reporting its efforts to stakeholders. B. Step up its philanthropic giving. C. Increase the number of stakeholders to the firm. D. Build more coherent initiatives with stakeholders.

A. Begin reporting its efforts to stakeholders.

Which of the following organizations have developed standards to judge corporate performance? A. International Organization for Standards. B. Global development Initiative. C. Institute of Accountability. D. All of the above

A. International Organization for Standards.

There remain regional differences in the corporate citizenship challenges facing businesses due to: A. Globalization. B. Differences in attitudes, beliefs and culture. C. Differences in CEO's opinions on corporate citizenship. D. Stakeholder demands.

B. Differences in attitudes, beliefs and culture.

The Ronald McDonald House charity, operated by McDonald's has been criticized for: A. Providing homes-away-from home for the families of seriously ill children being treated in hospitals. B. Diverting attention away from the company's contributions to the nation's obesity epidemic. C. Using company profits to fund social missions. D. Paying employees low wages.

B. Diverting attention away from the company's contributions to the nation's obesity epidemic.

According to Philip. M. Mirvis' and Bradley K. Googins' model, how many stages are there of global corporate citizenship? A. Three. B. Five. C. Seven. D. Twelve.

B. Five

Companies see the need to build more coherent initiatives as they move into the: A. Innovative stage. B. Integrated stage. C. Engaged stage. D. Transforming stage.

B. Integrated stage.

The United Nation Global Compact is funded by: A. Membership income B. Voluntary government and foundation contribution. C. Government grants. D. All of the above.

B. Voluntary government and foundation contribution.

According to a survey conducted by the Economist in 2008, how many respondents say corporate citizenship can help increase their companies' profits? A. 11% B. 25% C. 74% D. 91%

C. 74%

Some companies have created a department of corporate citizenship to: A. Adopt the United Nations' Global Compact Principles. B. Decentralize under common leadership wide-ranging corporate citizenship functions. C. Centralize under common leadership wide-ranging corporate citizenship functions. D. Narrow the job of the public relations office.

C. Centralize under common leadership wide-ranging corporate citizenship functions.

This inter-American organization (North and South America) was created to unite organizations focusing on corporate social responsibility from Canada to Chile. A. Business for Social Responsibility. B. Canadian Business for Social Responsibility. C. Forum Empresa. D. Fundación Empresa y Sociedad.

C. Forum Empresa.

When a company puts its commitment to social and environmental responsibility into practice worldwide, not only locally or regionally it is called: A. Corporate Social Responsibility. B. Global Sustainability. C. Global Corporate Citizenship. D. Community Investing.

C. Global Corporate Citizenship.

The major focus of ISO 14001 is to: A. Link economic, environmental and social responsibility. B. Build accountability in the public sector. C. Support environmental management standards. D. Structure effective dialogue with stakeholders.

C. Support environmental management standards.

Managers responding to the needs of the local education system as a normal or routine aspect of its operations is an example of an organization in the: A. Innovative stage. B. Integrated stage. C. Transforming stage. D. Engaged stage.

C. Transforming stage.

Asian Forum on Corporate Social Responsibility gives awards for excellence in: A. Environmental management. B. Education. D. Poverty alleviation. D. All of the above.

D. All of the above.

Global audit social standards concentrate on: A. Internally focused economic benefits for the firm. B. Externally focused social benefits for the environment. C. Externally focused social benefits for key stakeholders. D. All of the above.

D. All of the above.

Good corporate citizens: A. Strive to conduct all business dealings in a n ethical manner. B. Make a concerned effort to balance the needs of all stakeholders. C. Work to protect the environment. D. All of the above.

D. All of the above.

BSR (formerly Business for Social Responsibility) helps its 300 member companies: A. Lobby Congress for socially responsible legislation. B. Discover tax shelters for social program expenditures. C. Conduct social audits. D. Develop sustainable business strategies.

D. Develop sustainable business strategies.

According to the scholar Simon Zadek six benefits of social audits include all of the following except. A. Helping businesses know what is happening within their firm. B. Understanding what stakeholders think about and want from their business. C. Strengthen the loyalty and commitment of stakeholders. D. Outperforming competitors financially in a businesses' industry.

D. Outperforming competitors financially in a businesses' industry.

A systematic evaluation of an organization's social, ethical, and environmental performance is called a(n): A. Corporate social responsibility review. B. Stakeholder audit. C. Independent social review. D. Social audit.

D. Social audit

A company earns its "license to operate" through filing its proper legal documents.

False

Companies whose citizenship profile best matches public expectations are least likely to benefit from strategic investments in corporate citizenship.

False

Corporate citizenship primarily focuses on a firm's social activities.

False

Global corporate citizenship refers to putting an organization's commitment to social and environmental responsibility into practice locally.

False

If a company acknowledges the need to build more coherent initiatives, it is in the innovative stage of becoming a corporate citizen.

False

Robert Civista, chairman and CEO of the Brazilian Abril Group, has defined global corporate citizenship as "socialism with a conscience."

False

Social audits look at what an organization does, not at the results of the actions.

False

According to the Economis, corporate citizenship is becoming increasingly important for the long term health of companies.

True

An emerging trend in corporate reporting is the integration of legally required financial information with social and environmental information into a single report.

True

Corporate citizenship partnerships can exist between companies and stakeholders in other countries.

True

Global corporate citizenship activities help companies create legitimacy, reputation, and competitive advantage

True

In the first stage of corporate citizenship, the elementary stage, managers are uninterested and uninvolved with social issues

True

The basis for corporate citizenship does not rely on the generosity of a firm's senior management or their awareness of their role as trustees of the public's interests.

True

There is no single universally accepted method for designing a CSR management structure.

True

Triple bottom line reporting requires that a firm report financial data.

True


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