Leadership and Change MGT 4471

Which statement about action learning is most likely FALSE?

Action learning involves attending classes, watching videotapes, and working in teams to create development plans for the firm.

What is the fastest way to alter the culture and norms of a team?

Change the people in the team

Which theory explains the interesting relationships between leader intelligence and experience levels, and group performance in stressful versus non stressful conditions?

Cognitive resources theory

Which of the following is occurring when agents ask targets to participate in planning an activity?

Consultation

Ends-based thinking is best characterized as:

Doing what's best for the greatest number of people

Which of the following statements about the rational and emotional aspects of leadership is most likely false

Effective leadership involves actions based exclusively on reason and logic.

Why should task forces that are formed to work on key change initiatives be staffed by stars?

Improves the odds of good recommendations being made

Which of the following involves participants being given a limited amount of time to prioritize and respond to a number of notes, phone messages, and letters?

In-basket exercises

Which statement about in-groups and out-groups is most likely correct?

In-group members are loyal and committed to a leader.

A doctor learns that a patient has a highly contagious disease that poses a threat to the entire metropolitan area. However, the doctor is uncertain about sharing the information with city officials because of patient privacy concerns. Which ethical dilemma does the doctor most likely face?

Individual versus community

Many aspects of office arrangements can affect a leader's or follower's power. Which of the following statements is true in relation to this statement?

Individuals sitting at the ends of rectangular tables often wield more power.

Which statement about leaders and managers is most likely false?

Leaders accept the status quo; managers challenge it.

Which of the following statements concerning power and influence is most likely FALSE?

Leaders in well-functioning firms are rarely influenced by their subordinates.

What characteristic is most likely associated with people who have higher levels of analytic intelligence?

Learning quickly

Which of the following is a conventional distinction that is made between managers and leaders?

Managers maintain, while leaders develop.

When a team has fewer than 15 people, what should new leaders do during the first two weeks?

Meet one-on-one with direct reports and group stars

Which of the following would LEAST likely help a subordinate to better understand their superior's world?

Meeting with the superior's boss to evaluate their interaction and relationship

Which term refers to the generation of workers born after 1982?

Millennials

Which of the following statements concerning intelligence is most likely true?

Most research shows that leaders possess higher levels of analytic intelligence than the general population.

Which of the following statement about leadership is most likely true?

Natural characteristics or talents can offer certain leadership advantages or disadvantages.

"I remain calm in pressure situations." This behavioral aspect corresponds to which OCEAN personality dimension?

Neuroticism

Which statement about perceptual sets is most likely FALSE?

Perceptual sets are the tendency to perceive everything.

Which of the following is an intrinsic reward?

Personal growth

Which statement about followership styles is most likely true?

Pragmatist followers tend to be mediocre performers.

Which of the following best describes ethics?

Principles of right conduct

What is most likely an advantage of role playing in leadership development programs?

Provides greater transferability to the workplace

Which of the following would be the best way to establish and maintain good peer relationships?

Recognize common interests and goals

What is the main criticism of servant leadership?

Serving employees conflicts with the realistic goals of organization

Which of the following is NOT a type of intelligence identified in the Triarchic Theory of Intelligence?

Strategic Intelligence

Which statement is most likely true about followers and superiors having effective working relationships?

Superiors and followers with good relationships tend to experience less conflict.

Why do followers most likely need to have a high level of technical competence?

Technical expertise plays a key role in supervisors' performance appraisal ratings of subordinates.

Which of the following statements about GAPS analysis is most likely true?

The perceptions component of a GAPS analysis concerns how your abilities, skills, and behaviors affect others.

Based on the research of Peterson and Hicks, which statement about the development planning process is most likely FALSE?

The second phase in development planning requires conducting a formal GAPS analysis.

Which of the following is true of the leadership definitions?

Various definitions illustrate that many factors affect leadership.

What are the four qualities of leadership that engender trust according to Bennis and Goldsmith?

Vision, empathy, consistency, and integrity

According to Reuvan Bar-On, reality testing, flexibility, and problem-solving relate to:

adaptability.

According to the OCEAN model, individuals who appear to be socially clueless, insensitive, pessimistic, and grumpy may be low in:

agreeableness.

Leadership studies programs at the university-level:

are increasingly popular at many liberal-arts institutions.

Theory Y reflects a view that most people:

are intrinsically motivated by their work.

Followers are more likely to use ________ power to change their leader's behavior if they have a relatively high amount of referent power with their fellow co-workers.

coercive

The ability to control others through the fear of punishment or the loss of valued outcomes is known as: reward power.

coercive power.

In the informal coaching process, a leader is most likely to help a follower to grow skills by:

creating a coaching plan.

The ability to produce work that is both novel and useful is called

creative intelligence.

Schein's classic study of sex roles

demonstrated how bias in sex role stereotypes created problems for women moving up through managerial roles.

The interactional framework for analyzing leadership includes:

followers, leaders, and situations.

An authentic leader will most likely:

have a realistic self-perception

In leaderless group discussions, facilitators and observers rate participants and provide feedback about ________ skills.

interpersonal

Relationships that lack trust are characterized by self-protective efforts to control and verify each other's behavior. This statement most likely relates to the ________ level of principle-centered leadership.

interpersonal

Values are most likely:

learned through socialization.

By discouraging cross-functional collaboration, leaders can most likely guarantee that followers will:

only offer up tried and true solutions to problems.

A judge who gives a convicted prisoner a suspended sentence but tells him to consider the suspension a "sword hanging over your head" if he breaks the law again is using:

pressure tactics.

A leader who has developed close interpersonal relationships with followers generally uses ________ power to influence them.

referent

In the informal coaching process, a leader is most likely to inspire commitment from a follower by ________.

reviewing performance appraisals

Coalition tactics are most likely exhibited when agents:

seek the aid of others to influence the target.

A situation in which one's expectations or predictions help determine the very results predicted is referred to as:

self-fulfilling prophecy.

According to Goleman, self-control, trustworthiness, conscientiousness, adaptability, and innovation correspond to:

self-regulation.

Technical competence is especially important for first-line supervisors because they:

spend a great amount of time training their followers.

Leadership training programs for mid-level managers are LEAST likely to focus on improving ________ skills.

strategic planning

Rational tactics are most likely used by a person when:

the benefits are organizational as well as personal.

What is Hollanders approach to Leadership called

transactional