Leadership in Business Ch. 1-5 Exam

Which of the following is true of self-awareness?

Leaders with self-awareness have the ability to assess their own strengths accurately

There must be followers in leadership because?

Leadership involves people

Mark executes his leadership role by explaining the duties and responsibilities to be carried out by his followers. He regularly checks the status of each project and evaluates the performance of employees. He also demonstrates kindness and respect toward his coworkers by listening to their opinions and suggestions. Which leadership style best matches this scenario?

"High-high" leadership style

Which term refers to the ability to adjust to changing situations and overcoming obstacles?

Adaptability

The first step of a leader toward being able to shift mental models and see the world in a new way is to?

Become aware of assumptions and understand how they influence emotions

Organizations driven by fear and not by love are marked by?

Cautiousness

When a large paint supplier went out of business, Avni quickly located new suppliers. To avoid similar problems in the future, she determined that the company should make contracts with multiple suppliers. This scenario illustrates the leadership concept of?

Change manager

Which of the following helps leaders with personal mastery focus on the end result that motivates them?

Clarity of objectives

According to the trait approach to leadership, which of the following characteristics of leaders is categorized under social background?

Education

Who among the following is an advisory leader?

Edward, a senior legal associate, who provides guidance and aid to his clients and subordinates

Which of the following is true of emotional intelligence?

Emotional intelligence can be learned and developed

The best safeguards against errors based on projection are self-awareness and?

Empathy

Which of the following is a highlight of Leadership Era 4?

Emphasis on relationships and networks

Effective leaders?

Encourage beginners to openly question perceptions

According to the Myers-Briggs Type IndicatorTM assessment, people with a judging preference?

Enjoy having goals

The senior executives of a firm want to develop a global mindset. They should?

Establish operations in other nations

Priscilla is creating a document instructing managers how to lead employees in order to make her organization successful. Which of the following suggestions should the document contain?

Expand mental models when needed to keep the organization healthy

Timothy heads the technical department of Millennium Inc. When his subordinate was unable to complete the maintenance of servers successfully, Timothy stated that the employees of the organization were to be blamed because they did not cooperate with his subordinate effectively.This scenario illustrates the perceptual distortion of?

External attribution

According to the Myers-Briggs Type Indicator assessment, introverts?

Gain energy by focusing on personal thoughts and feelings

Which of the following is an example of initiating structure style of leader behavior?

Getting people to work hard

Which of the following is a characteristic of a mindful leader?

He or she is always open to new ideas and approaches

Which of the following characterizes a leader who thinks independently?

He or she is willing to have opinions and say what he or she thinks

If the business head of a company is a "whole leader," which of the following methods would he use to lead his followers?

He would use both his head and heart

Justin heads the sales team of an insurance corporation. He is very responsible, independent, and hard working. He sets a few concrete goals and strives to achieve them successfully. This scenario illustrates the Big Five personality dimension of?

High level of conscientiousness

Hill Inc., a leading apparel manufacturer, had been making clothes solely for women over the past few decades. Susan, a newly appointed manager, suggested that the company launch a line for men and children as well. Her idea was not readily accepted by her managers. However, after she explained her plan with a presentation, her managers agreed to go ahead. Which of the following qualities of a leader does Susan display?

Independent thinking

Which of the following statements is true of systems thinking?

It enables leaders to look for patterns of movement over time

Which of the following statements is true of leading with love?

It respects employees for their diverse viewpoints

Which of the following statements is true of a fear-based organization?

It tends to lose its best people and knowledge they take with them

Which of the following factors will help a leader work effectively with people?

Thoughts and emotions

Cecily enjoys working and managing the gizmo development group. Her team members are excited about the gizmos they are developing because they know that these products will improve the lives of many older people who want to continue to live independently. Perhaps they or their family members will use these gizmos in the future! Cecily and other team members often work late, skip lunches, and even work on weekends to make their gizmos better. They frequently collaborate to make improvements. How would you describe this work environment?

Love-based motivation

David is the assistant manager of a bank. He tends to be rude, cold, and thick-skinned while interacting with his coworkers. He does not care about the feelings of his subordinates. This scenario illustrates the Big Five personality dimension of?

Low degree of agreeableness

Michelle tends to be anxious and apprehensive before she starts leading a project. She generally has low self-assurance and is always worried if her team will receive criticism. This scenario illustrates the Big Five personality dimension of?

Low degree of emotional stability

Andrea is required to give a few ground rules to Sally on how to lead her team members. Which of the following guidelines should Andrea suggest?

Never forget the emotional aspect of leading

Which of the following helps leaders with personal mastery bridge the gap between current reality and the vision of a better future?

Organizing to achieve objectives

Which of the following is true of emotions in leadership?

The emotions of leaders have an impact on followers' satisfaction and morale

The ability to build bonds with others is a characteristic of?

Relationship management

Which component of emotional intelligence includes the ability to recognize and understand your emotions, and how they affect your life and work?

Self-awareness

Barry is the vice president of an organization. He tends to overstate his effort in making decisions and executing tasks when his projects turn out to be successful. He tends to overstate the insufficiencies and challenges faced by the organization when his projects are not completed efficiently. This scenario illustrates the perceptual distortion of?

Self-serving bias

Edgar is the manager of an engineering firm. He maintains a belief that females score lower than males in mathematics. Hence, he assigns tasks that do not involve calculations to female employees and allots tasks with complicated calculations only to male employees. This scenario illustrates the perceptual distortion of?

Stereotyping

Which of the following statements is true about successful leaders?

Successful leaders have been found to be highly consistent

Ryan makes an extra effort to organize extracurricular activities and has an excellent record of attendance. However, the quality of his work and level of attention are not all that impressive. Despite these shortcomings, Ryan was promoted to be a manager merely due to his initiative and attendance record. The decision to promote Ryan on the basis of a few facets is known as?

The halo effect

Which of the following statements is true of Hersey and Blanchard's contingency model of leadership?

The model focuses only on the characteristics of followers, not those of the larger situation

Identify the characteristic of leaders with organizational awareness?

They effectively use political behavior to accomplish positive results

Which of the following is a characteristic of leaders with personal mastery?

They learn to accept both the dream and the reality simultaneously

Which of the following is a characteristic of mindless leaders?

They let others do the thinking for them

According to Herrmann's whole brain concept, which of the following statements is true of people who have a quadrant-A dominance?

They like to know how things work and to follow logical procedures

According to Herrmann's whole brain concept, which of the following statements is true of leaders with a predominantly quadrant-B thinking style?

They may insist on following rules and procedures, no matter what the circumstances are

Which of the following characterizes effective leaders?

They put aside preconceptions and suspend beliefs and opinions

Identify the characteristic of socially aware leaders?

They understand that effective leadership sometimes means pushing people beyond their comfort zone

Self-awareness is a primary characteristic of effective leaders?

True

Louisa is an auditor who evaluates the accounts of several organizations. She examines each account individually with sincerity and fairness. She does not accept bribes of any kind from people who want her to portray their organizations in a good light. This implies that Louisa is?

Trustworthy

An accurate mental model helps a leader?

Understand how to arrange the key elements in a system to get the desired outcome

Maureen is a leader who lays emphasis on tremendous performance. She creates distinct and challenging goals for all employees. She evaluates the performance of subordinates and gives them constructive feedback with an expectation of seeing them improve. Maureen also shows that she trusts her subordinates and guides them to attain their goals. Which path-goal theory leadership style does this scenario describe?

Achievement-oriented leadership

Which of the following statements is true of attitudes?

A leader's attitudes toward followers influence how he or she relates to people

In the context of Fiedler's contingency theory of leadership, identify the correct statement regarding task-oriented leaders?

A task-oriented leader excels in a favorable situation because everyone gets along, the task is clear, and the leader has power

Giving up control in the traditional sense and encouraging the growth and development of others to ensure organizational flexibility and responsiveness is?

Agile leadership

Identify the instrumental value ranked higher by leaders than non-leaders?

Ambition

Leaders with drive?

Are frequently perceived as ambitious

According to the situational theory of leadership, which of the following is an example of the delegating style of leadership?

As a leader, George gives very few instructions or tips to his subordinates and authorizes them to make decisions and implement them

According to the Leadership Grid, which of the following forms of management occurs when efficiency in operations is the dominant orientation?

Authority-compliance management

According to the substitutes-for-leadership concept, which of the following task characteristics substitutes for task-oriented leadership?

Automatic feedback

Joel heads the advertising team of Synthesis Inc. Employees are encouraged to interact with each other and achieve their goals. They are asked to give their perspectives and involve themselves in decision making. They feel they make a difference to the organization with their inputs. According to the substitutes-for-leadership concept, Joel?

Can concentrate on task-oriented behaviors

According to the path-goal theory of leadership, a leader increases follower motivation by?

Clarifying the follower's way to the rewards that are available

Raymond leads the financial services team of Tecdin Inc. He forms strong professional relationships with his coworkers and uses his influence to encourage others to help him accomplish tasks. His communication skills and flexibility enable him to perform well in uncertain situations. Upper management typically requests Raymond's team when working with difficult clients. Which leadership role or behavior best describes this scenario?

Collaborative leadership role

Aarav noticed that the employees who had the most interaction with clients had the least opportunity to convey their insights to others. He modified the employee hierarchy, reducing the number of management levels and sharing the ability to make decisions about meeting customer needs with the employees who interacted with the customers. Employees could settle problems without requesting a manager's permission. This scenario illustrates the leadership concept of?

Collaborator

Ricky leads his team members by paying attention to their needs and respecting their opinions and suggestions. He admires and appreciates his subordinates when they perform well and make improvements. When his followers face challenges, he listens and provides solutions. Which leadership style or behavior best matches this scenario?

Consideration leadership behavior

The team members of the accounts department headed by Edgar are experienced, self-confident, enthusiastic, and knowledgeable. They possess the willingness to take responsibility for their decisions and the execution of their tasks. According to the situational theory of leadership, Edgar should use which of the following leader styles to lead his team with high level of readiness?

Delegating leader style

William leads his followers by giving clear instructions to his subordinates. His role involves dictating tasks by fixing schedules, setting targets and standards, and emphasizing the importance of following rules and regulations. Which path-goal theory leadership style does this scenario describe?

Directive leadership

Shelly hired mostly high school and college students at her landscaping business. Although her company was earning a profit, it wasn't the success she envisioned. After talking with customers and potential customers, Shelly began to hire additional workers from different age groups and experience levels. Hiring workers with more experience enabled her to bid for more complicated projects and increased customers' confidence and satisfaction. This scenario illustrates the leadership concept of?

Diversity promoter

Harry is the production manager of Magnify Inc. He works with high levels of initiation and energy. He has the ability to motivate employees to strive hard to achieve their goals. He is full of life and has a lot of stamina. Which leadership trait best describes this scenario?

Drive

George, a team leader, concentrates on the human needs of his followers. He regularly provides support to his followers. He ensures that positive interaction is preserved among all his team members and works hard to manage conflicts among employees on his team. Which leadership role or behavior best describes this scenario?

Employee-centered leadership behavior

To start your own business, you need the traits of a?

Entrepreneurial leader

Frieda heads an advertising firm. She is very enthusiastic about her job and spreads the energy among her team members. She ensures that her team creates innovative and unique content for clients. She does not encourage maintaining the status quo because she believes that it reduces organizational efficiency and growth. She enjoys taking risks for the advancement of the organization. Which leadership style or behavior best matches this scenario?

Entrepreneurial leadership

Which of the following is an example of a leader who has a blind spot?

Even though Toby requests suggestions, his team members no longer make suggestions during meetings because Toby finds faults in every suggestion

Herman, the president of Herman's Clips, Inc., encourages teamwork, coordination, and cooperation. He opposes rivalry at work as he believes that it creates aggression and reduces the quality of work. He believes that goals can be accomplished jointly and encourages employees to work in teams rather than as individuals. This scenario illustrates the leadership concept of?

Facilitator

Good followers always support their leader?

False

People retain their own behavior patterns regardless of their environment

False

The best leaders, at all levels, are those who focus on the company's bottom line?

False

You excel in life by fixing your weaknesses and maximizing your strengths.

False

Leadership is an art because?

Many leadership skills and qualities cannot be learned from a textbook

According to Fiedler's contingency model of leadership, in situations of intermediate favorability, a relationship-oriented leader?

May supervise jobs that are ambiguous

According to the substitutes-for-leadership concept, which of the following statements is true?

Group cohesiveness substitutes for both task- and people-oriented styles with respect to an organization

Benjamin heads the public relations team of an event management firm. He is innovative and curious. He likes to be creative while making decisions for his team. He draws inspiration from art, travel, conversations with different people, and other experiences. This scenario illustrates the Big Five personality dimension of?

High degree of openness to experience

Kelly heads the operations team of a media company. She has the virtues of reliance and credibility. She is open and truthful about her activities and plans while guiding her followers, which in turn helps her gain respect from them. Which leadership trait best describes this scenario?

Honesty

Today, leaders are facilitators rather than being controllers because?

Human capital is becoming more important than financial capital

Abby heads the sound engineering team of a satellite television channel. She prefers to stay out of the limelight. She readily admits her mistakes and praises others for their achievements. This scenario illustrates the leadership concept of?

Humble leader

According to the Leadership Grid, which leadership style refers to the absence of a leadership philosophy wherein leaders exert little effort toward interpersonal relationships or work accomplishment?

Impoverished management

Which of the following is a fatal flaw that causes derailment?

Inability to handle pressure

Adam leads the advertising team of Rhombus Inc. He interacts with his followers to understand their preferences of rewards. He enquires if they prefer rewards from the job itself or rewards like raises or promotions. He also increases their personal payoffs for achieving goals. According to the path-goal theory of leadership, this scenario indicates that Adam is?

Increasing rewards that his followers value or desire

Charles, a finance manager, maintains a unique relationship with each subordinate. He jokes with some and interacts more formally with others. His subordinates feel that Charles has "favorites" because he supports some subordinates more than others. Which leadership style or behavior best matches this scenario?

Individualized leadership style

Natalie follows her principles religiously. Her character is grounded in solid ethical principles. She is a strong person. Which leadership trait best describes this scenario?

Integrity

Success in organizations today depends on the?

Intellectual capacity of employees

Which of the following is a key element of leadership?

It is not a passive relationship among people

Louisa, a project manager, creates schedules, sets work targets, and completes tasks efficiently. She delegates tasks to employees based on the requirements and their skills. She chiefly focuses on facilitating work. Which leadership style best matches this scenario?

Job-centered leadership style

According to the situational theory of leadership, which of the following examples illustrates a selling leadership style?

Kelly gives definite instructions to her subordinates on how to work on projects and encourages them to give opinions and determine the goals for the organization

Which of the following is a difference between leader behavior toward in-group subordinates versus out-group subordinates?

Leaders treat mistakes made by in-group subordinates as opportunities for development, whereas leaders criticize out-group subordinates when they make mistakes.

Which of the following is an assumption of Theory Y?

Under the conditions of modern industrial life, the intellectual potentialities of the average human being are only partially utilized

Nicole heads the administrative department of an academic institution. She tends to be reserved, detached, and unsociable. She likes to engage in solitary activities rather than team activities. This scenario illustrates the Big Five personality dimension of?

Low degree of extroversion

According to the substitutes-for-leadership concept, which of the following variables neutralizes people-oriented leadership?

Low position power

You are the chief executive officer of an organization and have leaders who possess different thinking styles. One leader is Ralph, who is usually rational and realistic and thinks critically. Which of the four quadrants of the brain that are related to different thinking styles based on Herrmann's model would Ralph fall within?

Quadrant A

Which of the following is a terminal value ranked higher by leaders than non-leaders?

National security

Katie heads the divisional branch of Pisces Networks Inc. She has good critical thinking and analytical skills. She tends to push her employees beyond their comfort zones to help them grow. She primarily focuses on attaining results. Her duties include setting goals, preparing plans and budgets, and formulating policies. She maintains a vertical structure to execute tasks. Which leadership role or behavior best describes this scenario?

Operational leadership role

Diana, a team leader, sees every situation positively. She avoids interpreting circumstances in a negative way. She trains her subordinates to be positive. Which leadership trait best describes this scenario?

Optimism

Demi heads the finance team of Impact Inc. The trainees in her team are moderately experienced, well-qualified, and proficient. However, they do not display confidence in their capabilities and need some motivation. In such a situation, according to the situational theory of leadership, Demi should use which of the following leader styles to guide her trainees?

Participating leader style

Laurel heads the technical department of Harp Inc. She leads her followers by giving high importance to relationship and very little importance to task behavior. She inspires employees to provide suggestions and take part in decision making. She also provides personal guidance to her subordinates. According to the situational model of leadership, which of the following leadership styles has Laurel adopted?

Participating leader style

Rissa keeps a sharp eye on her team's tasks, reminding individuals of upcoming deadlines. She offers assistance when workers have trouble understanding a task or completing a project. She doesn't mind explaining how something should be done. When a major project is completed successfully, Rissa congratulates the people assigned to the project. According to the situational model of leadership, which of the following leadership styles has Rissa adopted?

Participating leader style

Jamie heads the branding team of Diverge Inc. She ensures that all team members contribute to the decision-making process of the organization with their ideas and novel perspectives. She likes having group discussions because she believes that they enable employees to realize their value to the organization. Which path-goal theory leadership style does this scenario describe?

Participative leadership

Demi, the manager of a company, got a complaint from his subordinates that their project lead, Harry, fixes unreasonable timelines and asks them to work overtime daily. Demi ignored this complaint because she typically refrains from absorbing unfavorable information. This scenario illustrates the perceptual distortion of?

Perceptual defense

Identify the correct statement regarding the substitutes-for-leadership approach?

Physical separation of leader and subordinate neutralizes both task- and people-oriented leadership styles

You are the chief executive officer of an organization and have leaders who possess different thinking styles. One leader is Charles, who is typically conservative and highly traditional. Which of the four quadrants of the brain that are related to different thinking styles based on Herrmann's model would Charles fall within?

Quadrant B

According to the substitutes-for-leadership concept, which of the following follower characteristics substitutes for people-oriented leadership?

Professionalism

You are the chief executive officer of an organization and have leaders who possess different thinking styles. One leader is Mandy, who is emotional, outgoing, and supportive of others. Which of the four quadrants of the brain that are related to different thinking styles based on Herrmann's model would Mandy fall within?

Quadrant C

Stephen heads the research and development team of a company. He tends to be sociable, is outgoing, and has the ability to have conversations with new people. Hence, he assumes that his team members also exhibit similar characteristics. This scenario illustrates the perceptual distortion of?

Projection

You are the chief executive officer of an organization and have leaders who possess different thinking styles. One leader is Karen, who is holistic, experimental, and impulsive. Which of the four quadrants of the brain that are related to different thinking styles based on Herrmann's model would Karen fall within?

Quadrant D

In terms of leader behavior, which of the following is an example of consideration behavior?

Seeking input from subordinates regarding important decisions

Which of the following is an example of employee-centered leadership behavior?

Seeking to minimize conflict

Ted heads the marketing team of Jade Corp. He creates an overall marketing plan, but expects his team to make decisions, create materials, and meet deadlines without bothering him with the details. According to the situational model of leadership, which of the following leadership styles has Ted adopted?

Selling leader style

Mark is the president of D'Cruz Inc. He is kind and highly concerned about his subordinates' personal needs. He helps employees when they are in need of money. He also pays the school fees for employees' children. He is approached by his followers with various problems. Which path-goal theory leadership style does this scenario describe?

Supportive leadership

Giselle mainly engages in explaining job responsibilities and aims of tasks to subordinates. She sets different performance targets for each project and allocates resources based on the capabilities and skills of the employees. She ensures that her subordinates keep her updated about the progress of their work and she assesses their performances on a regular basis. Which leadership role or behavior best describes this scenario?

Task-oriented leadership behavior

The electronics department of Sherman Resorts Inc., led by Harold, functions on the basis of precise and well-defined processes with specific and clear-cut goals. Each employee has a detailed set of duties to be executed. Harold gives employees specific timelines to achieve their goals. According to the situational model of leadership, which of the following leadership styles has Harold adopted?

Telling leader style

Individuals who have a high degree of authoritarianism?

Tend to adhere to conventional rules and values

Which of the following correctly distinguishes management and leadership?

The management relationship is based on position and formal authority, whereas leadership is a relationship based on personal influence and trust

Which of the following statements is true of the contingency approach to leadership?

The needs and maturity of followers make a significant difference to the best style of leadership

Great Man theories

Theories that adopt the belief that leaders are born with certain heroic leadership traits and natural abilities of power and influence

Trait theories

Theories that believe that leaders have particular characteristics that distinguish them from non-leaders and contribute to success

Contingency theories

Theories that consider the contextual and situational variables that influence what leadership behaviors will be effective

Influence theories

Theories that hold that leaders influence people to change by providing an inspiring vision of the future and shaping the culture and values needed to attain it

Behavior theories

Theories that look at what a leader does rather than who he or she is

Relational theories

Theories that view leadership as a process that meaningfully engages all participants and enables each person to contribute to achieving the vision

In terms of leader behavior, which of the following statements is true of consideration and initiating structure?

These styles of leadership behavior are independent of each other

Which of the following statements is true of the Great Man theories?

They adopted the belief that leaders were born with natural abilities of power and influence

Identify the characteristic of new paradigm leaders?

They are collaborators

Which of the following statements is true of strengths?

They help individuals focus their lives around them

Which of the following statements is true of effective leaders?

They often must make decisions without adequate information

Which of the following statements is true of operational leaders?

They set goals and get things done primarily through the vertical hierarchy

Many leaders fail to recognize their strengths and apply them because they are hampered by the idea that?

They should be good at everything

Which of the following is true of old paradigm leaders?

They were stabilizers

Identify the correct statement regarding Leadership Era 3?

This is the era of the team leader and the change leader

Which of the following statements is a criticism of Fiedler's contingency model of leadership?

Using the least preferred coworker (LPC) score as a measure of relationship- or task-oriented behavior seems simplistic to some researchers