Leadership Quiz 1 - C
A medical-surgical unit reports higher rates of patient satisfaction coupled with high rates of staff satisfaction and productivity. Which of the following is attributed to the data findings? a. Effective leadership b. Management involvement c. Mentoring d. Rewards and recognition
A
A nurse is hired to replace a staff member who has resigned. After working on the unit for several weeks, the nurse notices that the unit manager does not intervene when there is conflict between team members, even when it escalates. Which of the following conflict resolution strategies is the unit manager demonstrating? a. avoidance b. smoothing c. cooperating d. negotiating
A
A nursing unit has demonstrated lower patient satisfaction scores during the last quarter. The manager of the unit has formed a small team to set long- and short-term goals for the unit with action plans to increase patient satisfaction. This is an example of which management process? a. Planning b. Organizing c. Coordinating d. Controlling
A
An RN on a medical-surgical unit is making assignments at the beginning of the shift. Which of the following tasks should the nurse delegate to the PN? a. obtain vital signs for a client who is 2 hr post-procedure following a cardiac catheterization b. administer a unit of packed red blood cells to a client who has cancer c. instruct a client who is scheduled for discharge in the performance of wound care d. develop a plan of care for a newly admitted client who has pneumonia
A
Good leaders need to be able to demonstrate an intuitive skill of empathy and expressiveness when dealing with others in the workplace. This requires sensitivity and awareness of the emotions and moods of others and is known as: a. social awareness. b. self-awareness. c. self-management. d. relationship management.
A
The postoperative patient with anterior cervical laminectomy is complaining of tightness in his throat. His voice is raspy. The staff nurse asks the unit secretary to page Dr. Julio stat. This is an example of _____ leadership. a. authoritarian b. democratic c. laissez-faire d. servant
A
Which of the following are crucial leadership traits to exhibit in the nursing profession? a. The nurse leader needs to by dynamic b. The nurse leader shows good interpersonal skills c. The nurse leader is a visionary for the organization and the profession d. The nurse leader is able to inspire e. The nurse leader allows corporate executives to determine department goals
A
A nurse manager is providing information about the audit process to members of the nursing team. Which of the following information should the nurse manager include? (select all that apply) a. a structure audit evaluates the setting and resources available to provide care b. an outcome audit evaluates the results of the nursing care provided c. a root cause analysis is indicated when a sentinel event occurs d. retrospective audits are conducted while the client is receiving care e. after data collection is completed, it is compared to a benchmark
A B C E
A nurse manager at Great Lakes Hospital is meeting with the dean of a well-recognized university who is the keynote speaker today at the nursing conference. He remembers that one of the RNs is interested in attending a well-known university to obtain a doctorate. The nurse manager arranges for the RN to meet with this dean. The nurse manager is exhibiting leadership behaviors consistent with: (Select all that apply.) a. feminist perspective. b. servant leadership. c. transactional leadership d. transformational leadership. e. authoritarian leadership.
A B D
Which of the following traits describe a transactional leader? (Select all that apply.) a. Functions in a caregiver role. b. Surveys their followers' needs and sets goals for them. c. Uses charisma to produce greater effort in followers. d. Focuses on the maintenance and management of ongoing and routine work. e. Motivates followers to perform to their full potential.
A B D
A nurse manager is developing an orientation plan for newly licensed nurses. Which of the following information should the manager include in the plan? a. skill proficiency b. assignment to a preceptor c. budgetary principles d. computerized charting e. socialization into unit culture f. facility policies and procedures
A B D E F
Which of the following behaviors build trust between leaders and employees in an organization? (Select all that apply.) a. Sharing relevant information b. Encouraging competition via winners and losers c. Reducing controls d. Meeting expectations e. Avoiding discussion of sensitive issues
A C D
To reach Magnet status the nursing service in a hospital must attain competency in which of the following areas? (Select all that apply.) a. Professionalism b. Use of critical thinking skills c. Business skills and principles d. Leadership e. Communication and relationship management f. Knowledge of the health care environment g. Implementation of an acuity-based staffing system
A C D E F
Which of the following behavioral aspects are present in the feminist perspective leadership style? (Select all that apply.) a. Builds relationships. b. Focuses on completing tasks and achieving goals. c. Empowers others. d. Fosters an environment of mothering. e. Supports bargaining of tasks and roles. f. Promotes personal growth.
A C F
A nurse manager at Morgan Hill Community Hospital is known to be an excellent nursing manager by the personnel working on her nursing unit. The nurse manager exhibits which of the following behaviors? (Select all that apply.) a. Knows the personnel and addresses them by name. b. Intervenes when she receives complaints. c. Has a consistent style that never varies. d. Is visible on the nursing unit by all shifts on a frequent basis. e. Evaluates a number of aspects of problems prior to making decisions. f. Uses decision by consensus to resolve conflicts. g. Fosters collaboration.
A D E G
A nursing executive is leading a multidisciplinary team of professionals who have worked well together on prior initiatives. Which of the following leadership styles might work best in this situation? a. Authoritarian b. Democratic c. Transformational d. Transactional
B
A nursing unit has discovered a series of medication errors with regard to a particular computerized physician order set and the calculation within the order. The unit manager has a theory on changes that should be made within the order to decrease the confusion for nursing staff. However, the nurse manager realizes that changes would need to be made with pharmacy input as well as other nursing units within the facility and the multihospital system. Which of the following management theories is exemplified when the nurse manager considers the impact of change of the organization as a whole? a. Contingency theory b. Systems theory c. Complexity theory d. Chaos theory
B
A quality improvement team is working to enhance teamwork among the staff in a newly developed Alzheimer's program. Which of the following statements would be an expected behavior that illustrates quantum leadership? a. "After the meeting today, each member on this team will be a role model of good communication techniques to other staff members." b. "How would you describe an ideal collaborative practice environment?" c. "What do you think about sharing our opinions today in a mutually respectful manner as we move around the table?" d. "You folks are highly motivated and smart enough to develop a plan on your own. I'll support you as needed."
B
A staff registered nurse (RN) is leading a multidisciplinary clinical pathway team in the development of care for patients with total knee replacement. Which of the following statements exemplifies leadership behaviors in a clinical pathway team meeting? a. "Nursing is responsible for pain control of the total knee replacement patient." b. "Our pharmacist has provided some excellent pain control literature." c. "Physical therapy's expertise is in rehabilitation, not pain control." d. "Total knee replacement patients require optimal pain control."
B
During a staff meeting, a group of RNs has complained that medications are not arriving to the unit in a timely manner. The nurse manager suggests that the group resolve this issue through the development and work of a multidisciplinary team led by one of these RNs. This scenario demonstrates: a. adaptation. b. empowerment. c. flexibility. d. relationship management.
B
The best leadership style for unfavorable conditions is: a. leader-member relations. b. task-oriented structure. c. position power. d. laissez-faire.
B
Which of the following is true of management activities? a. Inspiring a vision is a management function b. Management is focused on task accomplishment. c. Management is more focused on human relationships. d. Management is more important than leadership
B
Which of the following definitions apply to management? (Select all that apply.) a. It is a process of inspiring people to accomplish goals through support and confidence building. b. It is the process of coordination and integration of resources to accomplish specific goals. c. It includes the activities of planning, organizing, coordinating, directing, and controlling. d. It is a process of planning and directing human effort to achieve established objectives. e. It is the directing of the organizations' money, facilities, and supplies to achieve results
B C D E
The role of the _______ is to provide leadership and direction for all aspects of nursing services with a focus on integrating the system and building a culture a. nurse manager b. care provider c. nurse executive d. senior leader
C
A PN ending her shift reports to the RN that a newly hired AP has not calculated the intake and output for several clients. Which of the following actions should the RN take? a. complete an incident report b. delegate this task to the PN c. ask the AP if she needs assistance d. notify the nurse manager
C
A nurse enters the room of a client who is on contact precautions and finds the client lying on the floor. Which of the following actions should the nurse take first? a. call the provider b. ask a staff member for assistance getting the client back in bed c. inspect the client for injuries d. instruct the client to ask for help if he needs to get out of bed
C
A nurse is caring for an elderly patient who was admitted after sustaining a fall at home.When creating a care plan for the patient, she requests that the doctor order a home health visit to assess for home safety and medication compliance. In addition, the nurse is concerned about the nutrition of the patient and requests a dietitian evaluation.The nurse is demonstrating which of the following leadership skills? a. Care provider b. Business principles c. Care coordination d. Change management
C
A nurse is participating in a quality improvement study of a procedure frequently performed on the unit. Which of the following information will provide data regarding the efficacy of the procedure? a. frequency with which procedure is performed b. client satisfaction with performance of procedure c. incidence of complications related to procedure d. accurate documentation of how procedure was performed
C
Leadership is best defined as: a. an interpersonal process of participating by encouraging fellowship. b. delegation of authority and responsibility and the coordination of activities c. inspiring people to accomplish goals through support and confidence building. d. the integration of resources through planning, organizing, and directing.
C
The personal leadership skill for nurses that consists of self-awareness, discipline, motivation, social awareness, and relationship management is known as what? a. Leadership. b. Management. c. Emotional intelligence d. Vision
C
Interpersonal communication and the ability to apply _____ are two critical skills every nurse needs to enhance professional practice. a. vision b. supervision c. delegation d. problem solving
D
Nursing management is define as: a. delegation of authority and responsibility and the coordination of tasks. b. the integration of resources through planning, organizing, and directing. c. the process of influencing patients to accomplish goals. d. the coordination and integration of nursing resources by applying the management process to accomplish nursing care and service goals and objectives.
D
_____ are vital to good leaders because they are able to take the vision of the leader and achieve the determined goals. a. Managers b. Motivators c. Visionaries d. Followers
D