Lesson 30

describe a post survey review

(PSR) conducted a number of days following the licensure survey - determine if problems noted have been corrected

describe a nurse aide training onsite visit survey

(every two years) make sure indiana's approved nurse aide training program is being conducted according to state regulations

when should an incident be reported?

ASAP (within two hours at most)

what are examples of neglect?

abandonment of a resident keeping necessary support or services from resident

how does the national center of elder abuse define elder abuse?

any knowing, intended, or careless act that causes harm or serious risk of harm to an older person - physically, mentally, emotionally, financially

how should an incident be reported?

calm, clear manner, stating only facts

what is emotional or psychological abuse?

careless, thoughtless, tactless and insensitive actions to inspire fear

describe a licensure survey

conducted on an annual basis to determine compliance with state and federal regulations

how should you talk with a surveyor?

courteous truthful

misappropriation

deliberate misplacement or wrongful use of a resident's belongings or money without the resident's consent

the elder justice act required the ____________________ and ___________________ to oversee _____________________________________________________________________________________.

department of health; human services; the development and management of federal resources for protecting seniors from elder abuse

describe a life safety code survey

determine if the facility is in compliance with fire safety requirements

who is required to report an abuse incident?

everyone who owns, manages, operates, or works in or for an indiana nursing home

what are positive ways to manage stress?

exercise stress journal eat a healthy diet get rest and sleep don't smoke relaxation techniques

what are signs of poor stress management?

exhibiting anger frequent arguments constant complaining

where should an incident be reported?

facility and possibly local police department

neglect

failure to provide reasonable caution or care, resulting in harm or risk of harm to a resident

burnout

feeling stressed, overwhelmed, or overworked to the point that the care provided to residents is negatively affected

why do healthcare organizations seek JCAHO accreditation?

it provides a report card for the public - if good, business goes up

what are the minimum CNA course requirements?

minimum classroom hours: 30 minimum clinical hours: 75

what are examples of misappropriation?

misplacing or exploiting the use of a resident's belongings theft/destruction

where do you renew certification online?

mylicense.in.gov

what is to be reported?

name of resident any injuries what was seen and heard, dates, times, locations involved names of witnesses and others who may have information

does it matter what day the surveyors visit your facility? why?

no because if you are doing your job correctly - everyday will hold up to outside scrutiny

what do surveyors look for when they survey your place of employment?

overall appearance/cleanliness resident care plans restraints usage medication administration hand-washing compliance response to call lights meal service

describe an allegation of breach survey

registered when someone has issued a complaint

involuntary seclusion

separation of a resident from other residents or confinement against the resident's will

what are examples of abuse?

sexual or inappropriate touching confinement to a room or bed force-feeding resident to resident

abuse

the willful infliction of injury, unreasonable confinement, intimidation, or punishment resulting in physical harm, pain, or mental anguish

what are triggers that produce stress?

time constraints financial worry employment insecurities health issues

what is the purpose of the elder justice act?

to prevent, detect, treat, understand, intervene in, and, where appropriate, prosecute elder abuse, neglect, and exploitation

what is physical abuse?

use of physical force that may result in bodily injury, physical pain, or impairment

when is ISDH required to investigate a complaint?

when it's about abuse, neglect, theft/destruction against CNA

to maintain certification, what must you do?

work how many hours: 8 hour shifts every 2 years how many hours of in-service and how often: 12 every year never have: verified complaint