Management 3000H Exam #1 Possible Questions
In the role of ______, managers seek to improve their businesses, adapt to changing market conditions, and react to opportunities as they present themselves.
entrepreneur
Fiedler's Contingency Model of Leadership suggests:
managers need to design the situation to fit the leader because leadership style is relatively unchangeable
All of the following are key components of the leadership process EXCEPT:
the vision statement
According to universalism is a principle, an action is morally right if the net benefits over costs are greatest for all affected compared with the net benefits of all other possible choices.
False
As part of their responsibilities, all managers get involved in planning, scheduling, and monitoring the design, development, production, and delivery of the organization's products and services.
False
Brainstorming occurs when group members choose not to voice their concerns or objections because they would rather keep the peace and not annoy or antagonize others.
False
Ethics is related to influencing behaviors to act in accordance to the law or face consequences—referred to as a "stick" approach.
False
Front-line managers in organizations devote more of their time to conceptual issues.
False
In the leader role, managers pass privileged information directly to subordinates, whereas in the disseminator role, managers send information to people outside of their organizations.
False
Leaders are seen as motivating primarily through extrinsic processes while managers motivate primarily through intrinsic processes.
False
Neutralizers of leadership are usually helpful to leaders.
False
The major overview of the systems theorists was that firms were a closed system, that is, a system that interacts with its environment.
False
Women have made gains in the workplace, today they comprise the largest share of top leadership jobs—across politics and government, academia, the nonprofit sector, and business.
False
Who is known as the father of scientific management?
Frederick Taylor
________ occurs when group members choose not to voice their concerns or objections because they would rather keep the peace and not annoy or antagonize others.
Groupthink
According to Mintzberg, which of the following role is interpersonal?
Leader
Which of the following use teams to combine vertical with horizontal structures?
Matrix structure
Which term best describe decisions that are novel, unstructured and generally based on criteria that are not well-defined?
Nonprogrammed decision
While _______ decisions will generally need to be processed via the ______ system in our brains in order for us to reach a good decision, with ______ decisions, heuristics can allow decision makers to switch to the quick, _____ system.
Nonprogrammed; reflective; programmed; reactive
Which of the following is NOT one of Weber's principles of the ideal bureaucracy?
Personal authority
3BL relates to which of the 3-Ps?
Profit, people, and planet
Which term best describe decisions that are routine?
Programmed
Which of the following describe conflict between individuals that is more personal and involves attacks on a person rather than an idea?
Relationship
_____ involves selflessly working with followers to achieve shared goals that improve collective, rather than individual, welfare
Servant leadership
Which of these environmental forces include different generations' values, beliefs, attitudes, customs and traditions, habits, and lifestyles?
Sociocultural
Which of the following describe internal consulting activity?
Sophia routinely uses her technical expertise to solve her company's problems, acting as an agent for organizational change and development at her organization.
All of the following are characteristics of an organic organizational structure EXCEPT:
Specialized tasks
Leaders must be aware of the presence of neutralizers and their effects so that they can eliminate troublesome neutralizers or take advantage of any potential benefits that accompany them.
True
Maximizing shareholder wealth is often a short-sighted decision because it can harm the organization's financial viability in the future.
True
Overall, while economic data indicates that globalization has had a positive effect on the world economy, a dark side also shows that two-thirds of all households in 25 advanced-economy countries had incomes stagnate and/or decline between 2005 and 2014.
True
The ethical dimension of stakeholder theory is based on the view that profit maximization is constrained by justice, that regard for individual rights should be extended to all constituencies who have a stake in a business, and that organizations are not only "economic" in nature but can also act in socially responsible ways.
True
The evidence suggests that the differences between men and women are marginal when it comes to interpersonal versus a task orientation.
True
With evidence-based decision-making, managers are encouraged to rely on data and information rather than their intuition.
True
According to Follett, in _______, neither side gets exactly everything it wants, and the best each side can do is obtain a result that each can agree too.
compromise
When an organization defines itself and its niche in an environment by the choice of what sector or field of the environment it will use its technology, products, and services to compete in and serve, it is describing its ______.
domain
Which of the following describe a steadfast devotion to improving the welfare of others?
Altruism
Which of the following describe coordinating activity?
As a manager at CBA Rides, Mason's primary responsibility is to bring together the work of others both inside his work unit and out.
Which of the following describe monitoring products and services activity?
As a production manager at Garden Tools International (GTI), Ellen frequently gets involved in planning, scheduling, and monitoring the design, development, production, and delivery of garden tools at GTI.
____ is related to influencing behaviors to act in accordance to the law or face consequences.
Compliance
According to Mintzberg, which of the following are decisional roles?
Entrepreneur, disturbance handler, and negotiator.
When a leader does not perceive ethical issues due to inattention or inability, it refers to which of these symptoms of the failure of ethical leadership?
Ethical blindness
When a leader is not able to see inconsistencies among values he say he follows, it refers to which of these symptoms of the failure of ethical leadership?
Ethical incoherence
Which of the following represents the final step in the decision making process?
Evaluate the effectiveness of selected alternative
________ are desired goals, objectives, or end states that individuals wish to pursue.
Terminal values
Power with respect to leadership essentially answers the question:
how
Fielder's Contingency model states that situational factors are important when considering the relative importance of leader behaviors. He also stated that certain situational factors are more important than others. Which of the following order of situational factors is most accurate?
leader-member relations, task structure, position power
A leader who operates from a base of power where others want to associate with or be accepted by him or her is called:
referent power
A reactive system is also called a(n) _______ system.
reflexive
Amani is the newly hired manager at MyCoffee, a global coffee roasting company. As part of her responsibilities, Amani often gives interviews to media outlets and speeches to community organizations. Amani is playing the role of a
spokesperson
According to personality psychologists, leader traits will play a stronger role shaping leader behavior in what type of situations?
weak
