Management Chapter 2 Assignment Notes

Suppose that one of the management experts sitting in the conference room came from the future. She proposed using inventory modeling to make A.J.'s employees work more efficiently. What management approach would she have been proposing?

Management science

Identify the significant achievement with which each management scholar in this table is associated. This individual used Maslow's work as the basis for his own work defining two different types of managers.

Douglas McGregor

Identify the significant achievement with which each management scholar in this table is associated. With Fritz Roethlisberger, he conducted the Relay Assembly Test Room experiments at the Hawthorne Electric Plant.

Elton Mayo

Instead of only focusing on how much money can be saved through an investment in LED lighting, Walmart looks at all related costs. This would mean that, in terms of systems thinking, Walmart would consider which of the following? Check all that apply. -Maintenance costs related to changing lightbulbs in stores - Printing costs for weekly circular advertisements - Freezer equipment replacement costs - Costs associated with purchasing store inventory

- Maintenance costs related to changing lightbulbs in stores - Freezer equipment replacement costs

Consider how technology and people-driven organizations are driving change in today's business environment. Then place the letter of each management tool next to the example that describes its use. After a customer jokingly tweeted he would like Morton's The Steakhouse to deliver him dinner at the Newark airport, Morton's was able to track down the customer's typical order, the flight he was on, and have dinner waiting for the customer when he got off the plane. Options: A) Big data analytics B) Radical decentralization

A) Big data analytics

Which of the following is a potential problem with using artificial intelligence (AI) to mediate between the things of production and the humanity of production? AI dramatically reduces the number of managers used in the company AI prevents managers from interacting with employees AI causes lower level jobs to be lost AI is so highly technical that most company employees will not understand it.

AI causes lower-level jobs to be lost.

Consider how technology and people-driven organizations are driving change in today's business environment. Then place the letter of each management tool next to the example that describes its use. Illinois Tool Works manufactures everything from nails to welding equipment to plastic six-pack rings. Each of their units is run by it's own general manager, whose goal is to outperform everyone else in a particular market. These general managers can run their units as if they were their own businesses, as long as they and their teams can meet company goals. Options: A) Big data analytics B) Radical decentralization

B) Radical decentralization

This example describes which theory? You notice that when customers have too many choices, they are less likely to make a decision about what to buy, so you tell all of your employees to bring out only three things at one time. In addition, you start to pay your employees a commission for every item that they sell.

Classical management theory

Store size, cost savings, and repair costs are all important _____ which may impact Walmart's decision to switch to LED lighting.

Contingencies

This example describes which theory? You notice that Roberto and Rachel make more sales when they offer suggestions to customers, while Rebecca and Rafael make more sales when they allow the customers to browse on their own. As a result, you encourage Roberto and Rachel to offer suggestions, and you encourage Rebecca and Rafael to let customers browse.

Contingency theory

The year is 1910, and you have been invited to visit the manufacturing facility of Skyway Luggage. The owner of the company, A.J. Kotkins, wants your perspective on how to make his employees more efficient and productive at their work. He has also invited several other management experts, who are considered to be the leading thinkers of the day. These management scholars want to discuss whether A.J. will benefit from using scientific management, bureaucratic management, or administrative principles in his factory. As you all sit in the Skyway conference room, a lively conversation breaks out. Which of the following management theorists is most likely to have been at the meeting?

Henri Fayol

This example describes which theory? You make sure that when you hire new people, you get input from each of the existing team members. If they are happy with the new hire, they are more likely to make that person part of the team, and the team will sell more.

Humanistic management theory

One current answer to the historical struggle within management to balance the things of production and the humanity of production includes the use of social media. Please indicate if the social media benefits listed below aid a thing of production or the humanity of production. Social media benefit: - Sense of community

Humanity of production

This example describes which theory? You carefully analyze the sales figures of each employee and compare the employee's salary with the amount of merchandise sold. You find that Rachel and Rebecca sell 80% of your merchandise, but Rafael is being paid almost twice the amount they receive. You decide to fire Rafael.

Management science

Is this Theory X or Theory Y? The average human being prefers to be directed, wishes to avoid responsibility, has relatively little ambition, and wants security above all.

Theory X

Is this Theory X or Theory Y? The capacity to exercise a relatively high degree of imagination, ingenuity, and creativity in the solution of organizational problems is widely, not narrowly, distributed in the population.

Theory Y

One current answer to the historical struggle within management to balance the things of production and the humanity of production includes the use of social media. Please indicate if the social media benefits listed below aid a thing of production or the humanity of production. - Facilitate smoother operations

Thing of production

Clancy has created a very detailed performance management plan for his employees. He carefully measures how much food goes into each serving at his restaurant, and he gives employees feedback when patrons get more or less than the exact amount of food Clancy thinks is appropriate. Clancy is concerned with the

Things of production

One argument for the _______ push is that employees will be more efficient and have higher production output if they are trained to work in a specific way, and they receive feedback about how well they are doing their work.

Things of production