Management: Chapter 8

According to Chester I. Barnard, an organization is made up of at least one person who strives daily to achieve the organization's goals.

false

In an organic organization, tasks and rules are clearly specified.

false

Based on the case, W.L. Gore has which type of organizational structure?

horizontal

Bill Gore believed in keeping operational facilities small due to his focus on high quality interpersonal relationships, and as such, the company splits up people at a facility once it reaches a certain size by creating a new location. Which level of organizational culture does this describe?

observable artifacts

A company dress code and award ceremonies would be part of

observable artifacts.

Bill Gore wanted to start a company that was free from bureaucracy and a command and control style of leadership. He felt that this was the best way to foster creativity, engagement, and innovation. What type of organizational design fits best with this view?

organic

At W.L. Gore, associates have sponsors whose goal is to help them succeed. Moreover, sponsors help associates chart a course in the organization that will offer personal fulfillment while maximizing their contribution to the enterprise. Which of the 12 ways to embed organizational culture does this most closely align with?

role modeling, training, and coaching

Which of the following is an example of Uber's organizational structure possibly supporting its culture?

the weakening of Kalanick's authority by the board of directors

Optimistic people attempt to change or influence a decision or they adapt and move on.

true

In the case, John Dudovskiy of Research Methodology recommends that Uber exhibit what type of span of control?

wide

_______ is the arrangement of having discrete parts of a task done by different people.

A division of labor

Based on the case, which of the following is a driver of Uber's organizational culture?

CEO Khosrowshahi

Based upon the competing values framework, W.L. Gore has which type of culture?

clan-based

Based on the competing values framework, it would seem that Uber had a ________ culture under Kalanick, but now has more of a ________ culture with Khosrowshahi at the helm.

market; clan

The celebration of key accomplishments by chest bumps and the push-up contests reflected what level of organizational culture at Uber during former CEO Kalanick's tenure?

observable artifacts

Sophie, a shift manager in a shoe store, has 40 employees on her shift that she directly supervises. The 40 workers who report directly to Sophie represent her

span of control