MANAGEMENT CHPT 15

Which of the following best describes an example of pacing technologies?

Advancing Robotics

These hybrid organizations stay technologically competitive but tend to let others demonstrate solid demand in new areas before responding.

Analyzer firms

________ technologies are commonplace in the industry, provide little competitive advantage but managers must invest in them to ensure their organization's competitiveness in technology.

Base

What is not one of the rules that the foster innovation 3M uses?

Collaborate with vendors

Which definition best describes companies that are "shapers"?

Companies that try to change the structure of their industries, creating a future competitive landscape of their own design.

Which of the following describes a technical innovator?

Develops new technology, but lacks the managerial skills to advance the idea through the company.

Gary currently owns a traditional bookstore in his small rural town in Iowa. Recently, a online retailer opened that offers a device that allows owners to download e-books and the latest media. This new business has slowed down business for Gary. Gary has become a victim of _____________.

Disruptive innovation

What does Environmental scanning focus on?

Emphasizes identifying and monitoring sources of new technologies for an industry

What two kinds of basic innovation do learning organizations carry out?

Exploiting and Exploring

What stimulates the innovation of new technology?

External demand

This tendency, known as the _______________, poses the following challenge: "How can executives simultaneously do what is right for the near-term health of their established businesses, while focusing on the disruptive technology that ultimately could lead to their downfall?"

Innovator's dilemma

Which of the following is not one of the ways to overcome resistance to change?

Let them do what they want

The use of _______ help(s) organizations recoup the cost of investments in technology.

Patents and copyrights

What type of change involves being a leader and creating the future you want?

Proactive

What helps you prepare for an uncertain future? Page

Proactive change

These firms are "technology-push" innovators who have cultures that are outward-looking and opportunistic.

Prospector firms

Amazon has been working on creating drones that can make deliveries to their customers. By creating a future competitive landscape of their own design in hopes that other industries will follow, Amazon has what type of strategic posture?

Shapers

Job design should take into account both ________ and _______ of work so that jobs are within employees' ability but also empower them to work cooperatively and creatively.

Social Relationships and Technical Efficiency

What are the three stages to manage resistance to change?

Unfreezing, Moving, Refreezing

Which of the following is the definition of disruptive innovation?

a process by which a product, service, or business model takes root initially in simple applications at the bottom of a market and then moves "up market," eventually displacing established competitors.

Some factors involved when evaluating new technologies are:

competitive strategy, technical ability, current operations, ability to deal with risk

What are the four factors of becoming world class?

culture, structure, execution, strategy

Technologies that haven't proven their full value but have the potential to provide a significant advantage that alters the rules of competition are called __________ technologies.

pacing

Which of the following is not part of continuous learning?

question

What term is described as reinforcing and supporting new ways of doing things?

refreezing