MANAGEMENT FINAL

A kosher restaurant ensures that all of the ingredients that enter its establishment are kosher. This is an example of _____ control. a. preliminary b. postaction c. feedback d. screening e. concurrent

a

According to the Leadership Grid, a manager who exhibits impoverished management _____. a. has little concern for people or for work performance b. is an effective leader with much concern for people c. has a lot of concern for people and for work performance d. has little concern for people, but a lot of concern for work performance e. has a lot of concern for people, but little concern for work performance

a

Based on our class discussion, 2+2>4 is the essence of the term a. Synergy b. Decentralization c. Bureaucracy d. Social Loafing

a

In the context of Bruce Tuckman's five-stage model of group development, which of the following is true of the adjourning stage? a. It is the final stage of group development where the task is completed. b. During this period, the roles and responsibilities of group members become clear and are accepted. c. It is a stage where the group's focus will turn from interpersonal relations to decision making and task accomplishment. d. Considerable conflicts as power struggles, cliques, and factions within the group begin to surface

a

In the context of the Ohio State studies of leadership, a leader showing consideration behavior _____. a. attempts to establish a warm, friendly, and supportive climate at the workplace b. clearly defines the leader-subordinate role so that everyone knows what is expected of them c. establishes formal lines of communication, and determines how tasks will be performed d. is primarily interested in the performance of the employees e. dictates the work of the subordinates

a

On the production line, all employees must have a quality level of 99 percent or higher. Which of the following elements of control is this?a. Standard b. Measure c. Strategic d. Comparison e. Financial

a

The behavior that is called "job-centered leader behavior" in the Michigan studies is similar to the behavior called_____ behavior in the Ohio State studies. a. initiating-structure b. consideration c. concern for production d. concern for people e. employee-centered leader

a

When a leader has a high degree of charisma and loyalty, they also have a high degree of _____ power. a. referent b. reward c. legitimate d. coercive e. expert

a

Which of the following stages of group development is often characterized by a general lack of unity and uneven interaction patterns? a. Storming b. Norming c. Performing d. Forming e. Reforming

a

22. Performance appraisals are part of _____ control. a. physical b. human resources c. information d. financial e. inventory

b

4. The first organized approach to studying leadership focused on _____. a. leadership behavior b. leadership traits c. rewards expected d. situational favorableness e. leader-member relations

b

When leaders decide to either give salary increases to their employees or withhold any salary increases, which of the following types of power do they exercise? a. Coercive b. Reward c. Informal d. Expert e. Referent

b

Which type of control focuses on how effectively the organization's corporate, business, and functional plans are succeeding in helping the organization meet its goals? a. Physical b. Strategic c. Information d. Financial e. Structural

b

_____ occurs when one group member comes to rely on the efforts of other group members and fails to contribute her own time, effort, thoughts, or other resources to a group. a. Psychological intimacy b. Social loafing c. Group cohesion d. Loss of individuality

b

8. What is the basic assumption of situational approaches to leadership? a. Increasing worker job satisfaction through considerate leadership will get the best results. b. Initiating structure for employees so they know exactly what needs to be done will be most effective. c. The appropriate leader style will vary from one set of circumstances to another. d. Effective leaders can be identified by certain traits. e. All managers exhibit minimal concern for both production and people.

c

9. As a manager, Tariq has consistently demonstrated an appropriate amount of concern for both people and production. On the Leadership Grid, Tariq's style would be classified as _____. a. impoverished management b. country club management c. middle-of-the-road management d. team management e. authority-compliance

c

A task group that is made up of one member each from marketing, development, production, and manufacturing would be a(n) _____. a. informal group b. interest group c. cross-functional team d. virtual team e. functional group

c

During the _____ stage of group development, the members begin to try out various behaviors in an attempt to determine the interpersonal behaviors that are acceptable in the group. a. norming b. storming c. forming d. performing e. transforming

c

Identify a true statement about social loafing. a. It occurs when team members cooperate with each other by suppressing their thoughts and feelings. b. It helps preserve potentially valuable resources of the group. c. It can create a drag on the group's efforts and achievements. d. It enhances job satisfaction among members.

c

In organizations, sales forecasting, economic forecasting, and environmental analysis are examples of the control of _____ resources. a. physical b. human c. information d. financial e. ​inventory

c

One reason organizations create teams is to _____. a. assert control over employees' actions b. limit flexibility c. capitalize on the knowledge and motivation of workers d. strengthen the role of managers as supervisors e. relieve workers of decision-making responsibility

c

Quality control is a type of _____ control. a. physical b. human c. operations d. financial e. structural

c

Which type of controls are used to monitor and catch problems early in the transformation process? a. Postaction b. Structural c. Screening d. Strategic e. Financial

c

24. Monitoring receivables to make sure customers are paying their bills on time is an example of _____ control. a. operations b. strategic c. structural d. financial e. physical

d

A company that carefully evaluates job applicants is using _____ control. a. structural b. strategic c. post action d. preliminary e. information

d

The first step in the control process is______. a. modifying control standards b. comparing performance against standards c. measuring performance d. establishing control standards e. determining the need for corrective action

d

10. Which of the following is a situational leadership model that suggests that the primary function of a leader is to make desired rewards available, and to clarify how to earn those rewards? a. Trait approach b. Michigan studies c. Ohio State studies d. Leadership Grid e. Path-goal theory

e

During the _____ stage of group development, group members begin to recognize and accept their roles, and understand the roles of other members. a. conforming b. forming c. performing d. storming e. norming

e

Punishment involves the use of _____ power. a. legitimate b. reward c. referent d. expert e. coercive

e

What is the advantage to an organization that uses teams regularly? a. Less responsibility for task performance on those who perform specific tasks b. Less resistance from first-line managers c. Quicker response to problems d. Less reliance on logical and systematic approaches, and increased creativity e. Increased flexibility and responsiveness

e