Management Final Review
When a leader is not able to see inconsistencies among values he say he follows, it refers to which of these symptoms of the failure of ethical leadership?
ethical incoherence
Which of the following is an element of sociocultural forces?
ethics
Examples of low-rigor training include classroom language training, case studies, and sensitivity training.
false
In a liaison role, a manager performs formal duties like greeting customers and signing contracts.
false
The first multinational corporations were located in Egypt but had branches across Middle East.
false
The vision statement describes the strategy a firm will use to follow its vision along with a description of why do they exists.
false
Which of the following profile of an organization emphasizes delivering value, competing, delivering shareholder value, goal achievement, driving and delivering results, speedy decisions, hard driving through barriers, directive, commanding, and getting things done?
market culture
ABC Motors, a car manufacturing company, is organized in four divisions according to the four different models of the vehicle that they produce. Which of the following best describe the structure at ABC Motors?
product structure
Which of these refers to significant shifts in an organizational system that may cause significant disruption to some underlying aspect of the organization, its processes, or structures?
transformational change
A meta-analysis of 52 studies with a sample size of over 33 thousand observations suggested that corporate virtue in the form of social responsibility and, to a lesser extent, environmental responsibility, is likely to pay off.
true
According to Mintzberg, managers averaged 36 written and 16 verbal contacts per day with most of these activities lasting less than nine minutes.
true
Entrepreneurs typically are innovators who start companies to pursue their ideas for a new product or service.
true
Focus of attention has been defined as an employee's cognitive orientation while she or he is at work.
true
It is the follower's personality and readiness to follow that will determine the style of leadership that is most effective.
true
The first stage in the planning process is developing an awareness of the present state.
true
Which of the following invention during the Italian Renaissance allowed the reintroduction of classical knowledge and the emergence of new knowledge and learning to spread throughout Europe?
Printing press
The contributions in the area of division of labor, coordination, and span of control came from the
ancient Egyptians
_____ financing is a form of business financing consisting of borrowed funds that must be repaid with interest over a stated time period.
debt
According to Hofstede, which of the following is an implication of low power distance?
Dispersed authority
A geographic structure describes an organization that has multiple reporting lines of authority.
false
A stability strategy involves developing plans to increase the size of the firm in terms of revenue, market share, or geographic reach.
false
Due to their size large businesses tend to have greater flexibility than small businesses.
false
During the awareness stage of the planning process the emphasis needs to be with the future.
false
Leaders are seen as motivating primarily through extrinsic processes while managers motivate primarily through intrinsic processes.
false
Which of the following statements best reflects the relationship between goal setting and job satisfaction?
goal setting is indirectly and contingently related to employee job satisfaction
Which of the following is NOT a reason why small business thrives in the United States?
guaranteed profits
With a complex and dynamic environment, the need for control will be:
high
The coupling of domain and goal planning results in:
hybrid planning
Poor decision-making by lower-level managers can lead to any of the following adverse outcomes EXCEPT:
increased productivity if there are too few workers.
Which of the following is NOT one of the traits identified by Locke as a precondition that endows people with leadership potential?
willingness to tolerate frustration
The Hawthorne studies showed that
work motivation is a function of a wide variety of factors, including pay, social relationships, meaning, interests, and attitudes.
Hannah Li wants to quit her job as a legal secretary and start her own small business. She knows that she will be successful if she can find the right idea. Where can Li look for ideas for her new business? a)Her interest in the history of Asian art b)Other businesses in other regions of the country c)Suggestions from her family d)Problems she noticed in her old job e)All of the above
all of to above
Which of the following describe community relations activity?
As a vice-president of regional engagement, Tom's primary responsibility is to cultivate and maintain contacts with representatives from various constituencies outside the company, including state and federal agencies, and local civic groups.
Which of these describes when people trust online reviews of their companies more than what companies communicate?
the glassdoor effect
Because tariffs are usually passed along to the consumer in the form of higher prices, imposing tariffs on imported goods gives domestic companies a price advantage and protects them from foreign competition.
true
Goal planning is seen as resulting in higher levels of performance than that which is realized under domain planning.
true
Kotter's change model aligns with mechanistic view of structure and thus it may be especially useful in organizations where there is a strong, hierarchical structure.
true
Mary Parker Follett found a way to use the tenets of the human relations movement to solve some of the problems with the scientific management framework.
true
One of the biggest advantages that a small business has over a large business is a greater ability to serve specialized markets.
true
Our choices and decision-making processes and our moral principles and values that govern our behaviors regarding what is right and wrong are also part of ethics.
true
The Italian Renaissance saw the reintroduction of classical knowledge and the emergence of new knowledge and learning, much of which had economic and business implications.
true
The ethical dimension of stakeholder theory is based on the view that profit maximization is constrained by justice, that regard for individual rights should be extended to all constituencies who have a stake in a business, and that organizations are not only "economic" in nature but can also act in socially responsible ways.
true
According to Follett, in _______, neither side gets exactly everything it wants, and the best each side can do is obtain a result that each can agree too.
compromise
Frederick Taylor stressed the idea that if workers produced more than a certain amount, they would be paid more. His is called
differential piecework
As a production manager, Sylvia just received the report that the product output is 20 percent below the projected target. She immediately takes the corrective actions to remedy the crisis. Sylvia is engaging in the role of a
disturbance handle
Michael is a senior in high school and wants to major in a business-related class when he goes to college. Michael plans to select a variety of courses from the School of Business curriculum yet not select a major. After selecting courses based upon availability and interest he earns a sufficient number of credits within this chosen area that enables him to graduate with a major in marketing. Michael has engaged in:
domain planning
_____ financing is a form of financing consisting of funds raised through the sale of stock in a business.
equity
Mechanistic organizational structures work best in unstable, complex, changing environments.
false
Organizational design refers to the constant shifts that occur within an organizational system.
false
The Hierarchy Culture profile of an organization emphasizes creating, innovating, visioning the future, managing change, risk-taking, rule breaking, experimentation, entrepreneurship, and uncertainty..
false
As the Chief Executive Officer (CEO) of Organic Foods International, Rebecca signs major contracts with various food suppliers as well as many legal documents. Rebecca is playing the role of a
figurehead
"A" in SMART Framework refers to which of these?
Achieveable
List three disadvantages that small businesses have over larger, more complex companies.
(1) limited managerial skills, (2) fund-raising difficulties, (3) burdensome government regulations, and (4) extreme personal commitment of the owner.
Which of the following describe monitoring products and services activity?
As a production manager at Garden Tools International (GTI), Ellen frequently gets involved in planning, scheduling, and monitoring the design, development, production, and delivery of garden tools at GTI.
In a liaison role, a manager performs formal duties like greeting customers and signing contracts.
False
According to the environment-industry-organization fit model, certain industries—soft drink bottlers, beer distributors, food processors, and container manufacturers—would fit and align more effectively in which of these cells?
Cell 1
Which dimension of cultural intelligence focuses on the individual's knowledge of values and practices inherent in the new culture acquired through education and personal experiences?
Cognitive dimension
Which skills for managers include the ability to see the organization as a whole and to understand how various parts fit together to work as an integrated unit?
Conceptual
The global strategy is the one in which a company adapts its products to meet the needs of the local market.
False
Which of these occur when two or more companies from different countries enter into an agreement to conduct joint business activities?
International strategic Alliances
Which of the following definitions of leadership is adopted by your textbook authors?
Leadership is defined as a social influence relationship between two or more persons who depend upon one another for the attainment of certain mutual goals in a group situation.
"M" in SMART Framework refers to which of these?
Measurable
Which of the following country cluster is low on charismatic leadership style, according to the GLOBE project?
Middle East
Nordic Europe and sub-Saharan Africa clusters are high on which leadership style, according to the GLOBE project?
Participative
According to Caroucci, five ways organizations needlessly provoke good people to make unethical choices are as follows EXCEPT:
People feel psychologically safe to speak up.
"R" in SMART Framework refers to which of these?
Relevant
Which term best describe the individuals or groups that are affected by an organization?
Stakeholders
Which country is credited for the birth of Management?
The United States
As a manager of a diverse work group, which of the following general statements or principles would you use to guide you in attempting to be an effective leaders?
The effective practice of leadership necessitates a careful look at and understanding of the individual differences brought to the leader-follower relationship by the cross-cultural context.
An advantage to involving groups in decision-making is that you can incorporate different perspectives and ideas.
True
As monitors, managers are constantly scanning the environment for information, talking with liaison contacts and subordinates, and receiving unsolicited information.
True
In a leader role, a manager counsels, communicates, and directs subordinates.
True
Maximizing shareholder wealth is often a short-sighted decision because it can harm the organization's financial viability in the future.
True
Which country was the top recipient of FDI in 2016?
USA
The coal system for a coal-fired electrical generating station at Detroit Edison uses a computer to monitor the flow of pulverized coal into the burning chamber and the computers speed up or reduce the flow as necessary to maintain adequate fuel supplies. This is an example of what type of control?
cybernetic
After graduating from college, Joseph Tantillo decided to start a retail Web site that specializes in personalized Greek apparel. To fund his Web site, he borrowed money from his parents (who expect to be repaid with interest). In other words, he used _____ financing.
debt
Which of these refers to small refinements in current organizational practices or routines that do not challenge, but rather build on or improve, existing aspects and practices within the organization?
incremental change
In societies with high _______ scores, individuals are valued for their achievements and are rewarded and recognized for such achievements.
individualism
____ rights are universal and based on norms in every society.
morals
A manufacturing company uses a separate quality assurance department to monitor and enforce quality standards. This organization is using what type of control system?
noncybernetic
Which of these is perhaps the most common way of depicting the formal organization?
organizational chart
An essential ingredient for effective leadership is the exercise of:
power
Which of the following represents a moral and legal entitlement-based approach?
rights
_____ involves selflessly working with followers to achieve shared goals that improve collective, rather than individual, welfare
servant leadership
The degree to which people are organized into subunits according to their expertise is referred to as:
specialization
Which of the following represents the final step in the decision making process?
Evaluate the effectiveness of selected alternative
While monitor is a type of _______ role, negotiator is a(n) ______ role.
informational; decisional
All individuals should be treated equally is a basic tenet of which principle?
justice
The great man theory of leadership basically states that:
leaders are born
Which of the following model of change proposed the sequence of "Unfreeze, Move, Refreeze"?
lewins change model
Which term describes a system for accomplishing and connecting the activities that occur within a work organization?
organizational structure
Which leadership theory states that the challenge facing leaders is first to analyze the situation and identify the most appropriate style of leadership and then to develop the capacity to be flexible enough to use different leadership styles as appropriate?
path-goal approach to leadership
Amani is the newly hired manager at MyCoffee, a global coffee roasting company. As part of her responsibilities, Amani often gives interviews to media outlets and speeches to community organizations. Amani is playing the role of a
spokesperson
"S" in the SWOT analysis stands for ______.
strengths
Controlling with respect to the planning process follows:
supportive plans
Who provides the start-up financing for the majority of new small businesses?
the business owner and his or her family and friends
With respect to leadership, what statement best reflects the impact of a leader who is located apart from his or her subordinates?
the distance becomes a neutralizer of leader behavior
As a division manager at KB Foods (KBF), Michelle maintains information links both inside and outside KBF. According to Mintzberg, this represents _____ role.
liason
The second phase of the Industrial Revolution commenced with the establishment of
management as a distinct discipline of knowledge.
