Management Mid Term

Which of the following describe virtual structures?

Boundaryless

According to the environment-industry-organization fit model, industries and firms such as computer, aerospace, airlines, and telecommunications firms would operate more effectively in which of these cells?

Cell 4

Insurance companies would fit and align more effectively in a stable, simple, and low uncertainty external environment cell 1

False

Internal factors are things in the global environment that may impact a firm's operations or success, examples are a rise in interest rates or a natural disaster

False

The Ethics & Compliance initiative found more than half of global workers reported pressure to compromise their standards

False

I in VRIO refers to which of these?

Imitation

Which of the following describe internal consulting activity?

Sophia routinely uses her technical expertise to solve her company's problems, acting as an agent for organizational change and development at her organization

A business level strategy is the framework a firm uses to organize its activities and it is developed by the firm's top managers

True

Which if the following argues that organizations exist as socially constructed systems in which people are constantly making sense of an enacting an organizational reality as they interact with others in a system?

emergent approach

When a leader is not able to see inconsistencies among values he says he follows, it refers to which of these symptoms of the failure of ethical leadership?

Ethical incoherence

_______ refers to our beliefs about what is right vs wrong, good vs evil, virtuous vs corrupt

Ethics and morals

According to Mintzberg, disturbance handler is an interpersonal role

False

Ad hominem fallacy refers to if we have always done it one particular way, that must be the right or best way

False

Business strategy is the broadest level of strategy, and is concerned with decisions about growing, maintaining, or shrinking very large companies

False

Functional structures initiated horizontal team based structures that provided faster information sharing, coordination, and integration between the formal organization and profit oriented projects and programs

False

In deficit based change leaders alum that employees will change if they can be inspired to aim for greater degrees of excellence in their work

False

Organizational design refers to the constant shifts that occur within an organizational system

False

Strategy and goals statements together are the first building blocks in defining why a firm exists and in developing a plan to accomplish what the firm wants to accomplish

False

Strong rivalry in an industry increases profit potential for all firms because consumers have many firms from which to purchase products or services and can make at least part of their purchasing decisions based on prices

False

Intellectual property rights are part of which element of PESTEL?

Legal

______ refers to the constant shifts that occur within an organizational system

organizational change

Which term best describe decisions that are repeated over time and for which an existing set of rules can be developed to guide the process?

programmed

According to the environment-industry-organization fit model, cell 3 represents which of these environments?

simple-unstable environment

In which structure an organization has multiple reporting lines of authority for employees?

vertical structure

Time pressures causes managers to neglect heuristics and engage in deep processing for decision making

False

Limitations when using justice principle involve the question of who decides who is right/wrong and how had been harmed in complex situations

True

Process conflict refers to conflict about the best way to do something as individuals explore various options together in order to identify superior solutions

True

A firm's ______ are what it is not good at, things that it does not have the capabilities to perform well

Weaknesses

Which of the following describe conditions when we tend to pay more attention to information that agrees with out existing beliefs and less attention to information that is contrary to our beliefs?

confirmation bias

A ________ strategy involved developing plans to increase the size of the firm in terms of revenue market share or geographic reach

growth

While ______ are things a firm has to work with, such as equipment, facilities, raw materials, employees, and cash, _____ are things a firm can do such as deliver good customer service or develop innovative products to create value

resources, capabilities

A in SMART framework refers to which of these?

Achievable

Demographic trends and market diversity are part of which element of PESTEL?

Societal

Ethical blindness refers to when leaders are not able to see inconsistencies among values they say they follow

False

In the appreciative mindset, leaders assume that most people are inclined to resist change and therefore they need to be managed in a way that encourages them to accept change

False

Research finds that the logical, analytical route always leads to superior decisions

False

Strategic objectives usually identify why a firm exists

False

The SMART framework can be applied to business or personal goals. A good goal should be specific, measurable, applicable, rewarded, and time bound

False

The hierarchy culture profile of an organization emphasizes creating, innovating, visioning the future, managing change, risk taking, rule breaking, experimentation, entrepreneurship, and uncertainty

False

Demographics include facts about income, education levels, age groups and the ethnic and racial composition of a population

True

For ethical leaders, authenticity and integrity, in addition to their values, are also important components of character and behavior that must also be translated into attitude and action toward followers, external stakeholders, and broader communities

True

For managers, threats include technological breakthroughs on the part of competitors, obsolescence in their organization, and dramatically shortened product cycles.

True

Identifying and separating terminal from instrumental values in any given situation can assist individuals, groups and work units in distinguishing between the ends from the means and vice versa in making decisions, thereby helping us choose more ethical options or at least less unethical ones in situations

True

In a leader role, a manager counsels, communicates, and directs subordinates

True

Planned change is an intentional activity or set of intentional activities that are designed to create movement toward a specific goal or end

True

Strategic planning and implementation is perhaps the most common type of organization-level change

True

For ABC products to launch a new product is an example of which of these?

strategic objectives

Does ethics pay? Explain

-Vegans/Vegetarians -Beyond Meat, faux fur, solar panels

Which of the following describe monitoring products and services activity?

As a production manager at Garden Tools International, Ellen frequently gets involved in planning, scheduling, and monitoring the design, development, production and delivery of garden tools at GTI

Which of the following use teams to combine vertical with horizontal structures?

Matrix structure

Which of the following describe controlling activity?

Suzie occupying an executive position at ABC Manufacturing is frequently involved in strategic planning and development

Firms in an industry may or may not compete directly against one another as we'll discuss shortly, but they all face similar situations in terms of customer interests, supplier relations, and industry growth or decline

True

Which of these describes when people trust online reviews of their companies more than what companies communicate?

The Glassdoor Effect

A firm's strategic position should try to be unique in some way that competitors cannot imitate quickly or easily

True

According to Drucker, corporate culture is more influential than strategy in terms of motivating employee's beliefs, behaviors, relationships, and ways they work since culture is based on values

True

Advantages of virtual teams and organizations include cost savings, decreased response time to customers, and less harmful effects on the environment

True

While resource allocator is a type of _________ role, disseminator is a(n) ______ role

decisional, informational

When BA Products managers assume that BA employees will change if they know they will otherwise face negative consequences it refers to which of the following?

deficit based change

The tendency of decision makers to remain committed to poor decision, even when doing so leads to increasingly negative outcomes refers to

escalation of commitment

Which of these describe a belief that corporations have a social responsibility beyond pure profit?

CSR

Which of the following profile of an organization focuses on relationships, team building, commitment, empowering human development, engagement, mentoring, and coaching?

Clan culture

Which of the following represents the broadest level of strategy and is concerned with decisions about growing, maintaining, or shrinking very large companies?

Corporate strategy

Which of the following best describes the action or process of thinking through possible options and selecting one?

Decision making

According to Mintzberg, which of the following are informational roles?

Disseminator, monitor and spokesperson

According to the BCG Matrix which of these business units should be scrapped/divested?

Dogs and Question Marks

In the ___________ phase of the organizational life cycle, the organization is usually very small and agile focusing on new products and markets. The founders typically focus on a variety of responsibilities and they often share frequent and informal communication with all employees in the new company

Entrepreneurship

Samantha, manager at ABC International, is facing situations and predicaments in which there is not an optimal or desired choice to be made between 2 options, neither of which solves her issue or delivers an opportunity that is ethical. Samantha can be described as facing which of these?

Ethical dilemma

Which of these refers to our choices and decision making processes and our moral principles and values that govern our behaviors regarding what is right and wrong?

Ethics

An advantage to involving groups in decision making is that you can incorporate different perspectives and ideas

True

As monitors, managers are constantly scanning the environment for information, talking with liaison contacts and subordinates and receiving unsolicited information

True

As part of their responsibilities all managers get involved in planning, scheduling, and monitoring the design, development, production, and delivery of the organization's products and services

True