management quiz 4

____ are two kinds of cooperative contracts

Franchising and licensing

the __ created a regional trading zone in europe

Maastricht Treaty

which of the following methods for managing resistance to change should only be used as a last resort or under crisis conditions?

coercion`

____ are defined as workplace cultures in which workers perceive that new ideas are welcomed, valued and ecouraged

creative work environments

in the ___ stage of organizational decline, cutbacks and layoffs will have reduced the level or talen among employees

crisis

_____ is a method in which a company builds a new business or buys an existing business in a foreign country.

direct foreign investment

____ is the phase of a technology cycle characterized by technological substitution and design competition

discontinuous change

At which stage of organizational decline does the decline become irreversible?

dissolution stage

the most important factor in an attractive business climate is the ____

easy access to growing markets

hofstede's research has shown that there are _____

five consistent dimensions of cultural differences across countries

protectionism is the use of trade barriers to protect local companies and their works from

foreign competition

When the first cell phone was released, only a few people could afford to buy it. Over the years, mobile manufacturers improved the phone designs and features and also reduced their cost to make them more affordable. This signaled the shift to the _____ stage of the technology cycle.

incremental change

which of the following statements is true about the compression approach to managing innovation

it is used during periods of incremental change

A technology cycle occurs whenever there are major advances or changers in the ____ in a field or discipline

knowledge, tools and techniques

An expatriate is someone who:

lives and works outside of his or her own country

former project review points used to assess progress and performance are called

milestones

____ is the set of shared values and beliefs that affects the perceptions, decisions, and behavior of people from a particular country.

national culture

Managing global joint ventures can be difficult because they:

represent a merging of four cultures

in the context of managing change ____ forces support the status quo

resistance

a _____ is a direct tax on imported goods

tariff

in 2000 the US imposed a tax on all steel imports in an effort to protect about 5000 jobs. this is an example of

tariff

the two general kind of trade barriers are

tariff barriers and non tariff barriers

____ occurs when customers purchase new technologies to replace older technologies

technological substitution

_____ is the most important factor in determining the success or failure of an international assignment

the willingness of an expatriates spouse and family to adjust to a foreign culture

which of the following is one of the three steps in the basic process of managing organizational change outlines by kurt lewis

unfreezing