Manifesto Quiz

Rebel Shot

1 oz

What ingredients do you use for an Almond Milk Mocha? (select all that apply)

1 scoop Chocolate Espresso Almond Milk

What is the correct recipe for a Medium Oat Milk Kicker? (select all that apply)

1 scoop Irish 2 shots Oat Milk

What is the correct flavor for a Sugar-Free Irish Mocha? (select all that apply)

1 scoop SF Irish 1 scoop SF Chocolate Sauce

What is the flavor and milk for a SF Vanilla Latte? (select all that apply)

1 scoop SF Vanilla 2%

Iced Rebel flavor amounts per size:

1, 1, 2

Tea bag amounts in small, medium, and large hot teas:

1, 1, 2

Flavor amounts in small, medium, and large iced teas:

1, 2, 3

Rebel Freeze + Rebel Mix in blender flavor amounts per size:

1, 2, 3

How many scoops of flavor per size do Frosts receive? (kids, small, medium, large)

1, 2, 3, 4

Hot and iced Chais are made with:

1/2 Chai & 1/2 2% Milk

When a mocha-based drink is ordered "skinny", we use

1/2 Nonfat Milk + 1/2 Chocolate Milk

What milk would you use in a Skinny Salted Caramel Mocha? (select all that apply)

1/2 Nonfat Milk, 1/2 Chocolate Milk

What ingredients are in a Nonfat Vanilla Mocha? (select all that apply)

1/2 scoop Vanilla 1/2 scoop Chocolate Espresso Nonfat Milk

How much tight froth should be on top of all Mochas, Lattes, and Breves?

1/4 inch

What temperature do we steam to for all kids drinks? (Not-So-Hot)

100

What is the target shot window for Private Reserve and Decaf Coffee?

15-26 seconds

What is the ideal temperature range for steamed milk?

150-155 degrees

The year Dutch Bros was founded

1992

911 and Double Torture Cold Brews receive _______ extra shots of espresso in every size.

2

We always add _____ shots of espresso to every size 911 and Double Torture Freezes.

2 extra

What is the standard amount of cream that we add to a drink? Light cream? Extra cream? Heavy Whip?

2 oz, 1 oz, 4 oz, 1 oz

How much Frost mix (ice cream mix) goes in small, medium, and large blended Chais?

2 oz, 3 oz, 4 oz

What is the correct recipe for a Medium Almond Milk 911?

2 scoop Irish 6 shots Almond Milk

What is the correct recipe for a Sugar-Free White Mocha?

2 scoops SF White Chocolate, espresso, Kick Me Mix

Choose the correct amount of espresso shots for all standard small, medium, and large drinks:

2, 2, 4

Can-blended flavor amounts per size:

2, 3, 4

Flavor amounts in small, medium, and large blended teas:

2, 3, 4

Iced and blended Dutch Sodas are made with our "Cool" cans and they get how many scoops of flavor per size?

2, 3, 4

What are the flavor amounts for a small, medium, and large Carburetors? What are the Mix lines?

2, 3, 4 & 6, 8, 10

Double Tortures get _____ extra shots in every size, and all size 911s get _____ shots.

2, 6

Toasted Cold Brews are served in a _______ hot cup.

20 oz

Iced Nitro Cold Brews are served in a _______ cold cup.

24 oz

Blended Chais are made with _______ chai and _______ Frost mix (ice cream mix).

3/4, 1/4

What is the safe zone for milk in the refrigerator?

32-40 degrees

A Large (32 oz) Cold Pour receives ______ espresso shots.

6

What is the target shot window for White Coffee?

7-12 seconds

What are the mix lines for iced and blended teas, sodas, and lemonades?

8, 12, 16

A Cold Pour is

A drink made with flavor, espresso, and cold milk. It has no steamed milk or ice.

Which of the following milks do we offer: (select all that apply)

Almond, Kick Me Mix, 2%, Nonfat, Soy, Coconut, Oat, Chocolate

What ingredients go in a Decaf Caramelizer Carburetor? (select all that apply)

Caramel Chocolate Decaf espresso Chocolate Milk

What are those "exceptions" to the 1 scoop of flavor in all drinks rule? (select all that apply)

Iced Kickers Iced Annihilators Iced 911s Hot 911s

The only time we do not mix White Chocolate and Dark Chocolate

Is when building a White Chocolate Mocha

Which of the following best describes our Secret Menu?

It's a list of flavor combinations and drinks our custies order from

What milk do we use in Breves? (Kickers, Annihilators, 911s, Golden Eagles)

Kick Me

When a mocha-based drink is ordered sugar free, we use

Kick Me

Match the cup size to the correct number of ounces:

Kids: 10z Small hot: 12oz Medium hot: 16oz Large: 20oz Small cold: 16oz Medium cold: 24oz Large cold: 32oz Hot 8oz: 8oz

Which of the following drink types do we offer: (select all that apply)

Latte, Mochas, Breves, Smoothie, Hot chocolate, Kids drinks, Lemonades, Teas, Cold Brew, Frosts, Expressos

What drinks from below receive 1 scoop of flavor per size? (select all that apply)

Lemonades Chais Smoothies Hot Teas Hot Chocolates Steamers Apple Ciders

Iced Cold Brews (non-nitro) are built in a _______ and follow standard drink recipes.

Mix cup

Iced drinks are built in a _________, and the mix lines for small, medium, and large iced drinks are ___, ___, ___.

Mix cup, 8, 12, 16

When a white milk based drink is ordered "skinny", we use

Nonfat Milk

What coffee options do we offer at DB?

Private Reserve, White Coffee, Cold Brew, Nitro Cold Brew, Decaf Coffee

I understand that there is no requirement that I engage with the online tools outside of face-to-face training. They are available for me in DBU if I want to use them.

Yep!

What is the honey rule?

You get 1 scoop of honey in any drink unless it is paired with flavor, then it follows the drink flavor rule

If a customer ordered a Caramel Mocha Frappuccino, what response would you have when asking and educating them on our menu?

Yum! Here at DB we actually serve "Freezes" which are very similar to a Frappuccino. Would you like to try a Caramelizer Freeze? Would you like whipped cream on it as well?

A dirty Chai is

a Chai with espresso added

A Freeze is

a frozen, creamy blend of espresso, milk, and sugar.

Mocha Freezes always get

a splash of Chocolate Milk

Cold Pours can be made in _____ cups and _____ cups, depending on the customer's request.

hot, cold

How much syrup or sauce is added to any size standard coffee-based drink?

1 flat scoop

Soft Top is always offered on _______ Cold Brews.

Iced

All size Freezes get ______ scoop(s) of flavor, no matter the size. Yes, even 911 Freezes!

1

All sizes of hot teas get _____ scoop(s) of flavor

1

Cold Brews receive _______ scoop(s) of flavor, except for the exceptions.

1

Cold Pours are made like Freezes and receive _____ scoop(s) of flavor in every size.

1

When a drink is ordered "extra sweet", we add _____ scoop(s) of flavor per "extra".

1

When flavor is requested in Chai, we add ______ scoop(s) of flavor

1

Iced Rebel can amounts and color per size:

1 blue, 1 black, 2 blue

Match the correct flavor to the following drinks:

Caramelizer: Caramel Sauce Cocomo: Coconut Syrup Golden Eagle: Vanilla Syrup + Caramel Sauce Kicker + 911: Irish Cream Annihilator: Chocolate Mac Double Torture: Vanilla Syrup Double Chocolate Mocha: Chocolate

When a blended drink is ordered sugar free, caffeine free, dairy free, or with white coffee, we know that we are making the drink in the _______ instead of using Freeze, and it is called a _______. (Check all that apply)

Carburetor Blender

All Mocha based drinks at Dutch are made with:

Chocolate Milk

What do we always have to add to mocha based Carburetors, other than a few ounces of Chocolate Milk, to make it taste like a delicious Mocha

Chocolate Sauce

When Chocolate milk is replaced with another milk, we have to make sure to add in

Chocolate sauce

Hot Chocolates are made with _______ milk, and Steamers are made with _______ milk.

Chocolate, 2%

What flavor is added to an Apple Cider?

Cinnamon

If your shots are running longer than 26 seconds, you need to adjust the grind to be more...

Coarse (to the left)

Our 3-bean blend is comprised of beans from the following countries: (select all that apply)

Colombia El Salvador Brazil

What do we always offer in Americanos? (select all that apply)

Cream, Sugar, Ice

What do you do when a customer requests light ice? (select all that apply)

Cut the ice amount by 1/2 Increase the mix line by 1/2

Dutch Bros founders

Dane and Trav Boersma

How do we build a flavor combo for a single drink?

Equal parts of flavor combined into a clean, flat scoop

If your shots are running shorter than 15 seconds, you need to adjust the grind to be more...

Fine (to the right)

What is the #1 recipe rule at Dutch?

Flavor + Shots + Milk

What ingredients go into a Caramel Hazelnut Mocha Freeze?

Freeze 1/2 scoop Caramel 1/2 scoop Hazelnut Splash of Chocolate Milk

Dutch Bros' hometown

Grants Pass

Pre-brewed ice teas come in two flavors:

Green and Black

What drinks do we always double cup? (select all that apply)

Hot Teas, Hot Americanos, Any drink that is ordered extra hot

Which of the following blended drinks follow the standard blended drink mix lines: 8 oz, 12 oz, 16 oz? (select all that apply)

Rebels made in the blender Frosts Smoothies Blended Chais Lemonades Blended Sodas Blended Teas

Excellent customer service includes:

Repeating orders back to customers and crew, serving with a smile, and saying "thank you!"

What is the Sugar-Free rule?

SF Sauce - 2 scoops SF Syrup - 1 scoop SF Sauce & SF Syrup - 2 scoops

Which of the below are Dutch Bros' core values: (select all that apply)

Service, Quality, Speed

Soft Top: (select all that apply)

Standard is 2 oz (2 scoops) It is an addition to a drink and is an up-charge It costs 25 cents per extra scoop It is a velvety, creamy, delicious foam topping that is popular on most drinks

What flavors do we offer for Smoothies? (select all that apply)

Strawberry Mango Peach Green Apple Wildberry

DB standards and practices guide

The Manifesto

Iced Kickers and Annihilators only get 1 scoop of flavor when... (select all that apply)

The milk changes It is ordered sugar free

When a white milk based drink is ordered sugar free, we use

The milk does not change, we use the same milk the recipe calls for

True or False: The only time 911s DO NOT receive 2 scoops of flavor is when they are Sugar-Free, Cold Pour, or a Freeze.

True

We always offer _______ on top of chais.

Whip + Sprinks