MG 302 Practice Exam

Which of the following styles, according to Jung, avoids specifics, decentralizes decision making, and develops few rules and regulations?

Intuitive-feeling

Karina is a first line supervisor at Wolfs, Inc. She wishes to increase her employees' opportunities for growth and learning. Which of the following techniques should Karina use?

Job enrichment

Which of the following outlines the knowledge, skills, education, physical abilities, and other characteristics needed to adequately perform the job?

Job specification

Human resource planning involves managing the following when there are too many employees in the organization:

Labor surpluses

Which core leadership style avoids getting involved in leading others?

Laissez-faire leaders

Ivan does not have much of a relationship with his subordinates. They feel obligated to do as he says because he's the boss. This is an example of which type of power?

Legitimate

The leader who builds an enduring great organization through a combination of personal humility and professional resolve is known as a _____.

Level 5 leader

If Ben is tense, nervous, depressed, and insecure, he would tend to be rated as low on which of the following factors?

Emotional stability

Which of the following is defined as power sharing, or the delegation of power or authority to subordinates in an organization?

Empowerment

A situation in which employees enjoy their work, contribute enthusiastically to meeting goals, and feel a sense of belonging and commitment to the organization is known as _____.

Engagement

Which of the following is an interview conducted with departing employees to determine why they are leaving?

Exit interview

Which theory suggests that motivation depends on individuals' expectations about their ability to perform tasks and receive desired rewards?

Expectancy

Training involves which of the following:

Facilitating learning of job related knowledge, skills, or abilities

The characteristics of servant leadership include the following, EXCEPT:

Focus on advancing personal objectives

In goal-setting theory, which of the following refers to the degree to which goals are concrete and unambiguous?

Goal specificity

Highroller Casinos provides good salaries and benefits, including bonuses of up to 25% of annual salaries. However, the company has been criticized for not establishing an achievement or recognition program for its employees. Which of the following best describes the company in terms of the two-factor theory?

Good hygiene factors and inadequate motivators

Joshua evaluates Kaliah's performance and gives her an "outstanding" rating based on his knowledge that she came to work every day earlier than anyone else and therefore she is extremely hardworking. Joshua is making which of the following errors in perceptual judgment?

Halo effect

Brent, who works in the human resource department, is interested in gathering data on the projected number of resignations and retirements over the next 10 years. To accomplish this, Brent is most likely to perform which activity?

Human resource planning

Which of the following is true regarding the Leader's assumptions about employees.

Impacts which leadership style chosen

The MBTI dichotomy includes which of the following pairs, EXCEPT?

Deciding - Contemplating

Laila was denied a promotion to partner in her accounting firm because of her gender. Laila is a victim of _____.

Discrimination

What is the main reason for taking a realistic job preview approach to developing a job communication message?

The approach aids applicants in self-selecting out of the organization.

Daphne has a desire to influence others, be responsible for them, and have authority over them. In this scenario, Daphne can be described as having which of the following?

A need for power

The idea that individual might regress to a previous need is a principle most closely related with _____.

Alderfer

Early models of trait theory focused on which of the following, EXCEPT:

Collaboration

Which of the following is NOT a category of need proposed by Maslow in his hierarchy of needs theory?

Compensation

Paul gets to know that his friend Carl has been fired from his job, and blames the declining economy for this event that has occurred. Paul behavior is associated with which of the following theories?

Attribution theory

Authentic leaders are the following, EXCEPT:

Authoritarian

According to the behavioral theory approach, which of the following is characterized by tight control of group activities and decisions made by the leader.

Autocratic style

Which of the following is sometimes called negative reinforcement?

Avoidance learning

In terms of leadership, what does influence primarily lead to?

Brings about change in others

The Fair Labor Standards Act of 1938 covers the following:

Minimum wage paid Hours of worked Overtime requirement

Trust can lead to the following, EXCEPT:

More conflict

Which of the following is defined as the forces that initiate work-related behaviors?

Motivation

Human capital involves all the following, EXCEPT:

Organizational design consideration

The cognitive process people use to make sense out of an environment by selecting, organizing, and interpreting information is called _____.

Perception

The key assumption of Hersey and Blanchard's situational theory is that subordinates vary in their level of which of the following?

Readiness

When you can accurately assess your own strengths and limitations and have a healthy sense of self-confidence, you have a high degree of _____.

Self-awareness

Which of the following components of emotional intelligence is crucial for pursuing long-term goals?

Self-management

Sarah tends to attribute all her successes at work to her attitude, commitment, perseverance, and sincerity; she blames her failures on company performance, market fluctuations, and business cycles. Sarah's behavior is an example of:

Self-serving bias.

Kara and Sheldon are both middle managers at Gotcha International. Kara is dissatisfied because she knows that Sheldon makes more in salary even though, in Kara's opinion, she works longer hours than he does. If Kara wishes to reduce this perceived inequity, what could she do?

She could do all of these options.

The following behavior shows leaders taking action to develop trust, respect, support, and friendship with subordinates.

Showing consideration

Situational factors that influence the leadership process including:

Size of the organization Social and psychological climate Employment patterns Type, place, purpose of work performed

The core dimension of Hackman and Oldham's model of job characteristics that is based on the number of diverse activities that make up a job is known as _____.

Skill variety

Cara believes that all managers are concerned only about profits-they don't care about their employees, as long as those employees make money for the company. She has made a generalization about a group of people and assigned that generalization to everyone in the group. Cara's perception is known as a(n) _____.

Stereotype

Managing and lower one's tension levels is which of the following:

Stress management

Which type of leader clarifies the role and task requirements of subordinates?

Transactional

Which of the following is NOT a goal of human resource management?

Turning over an effective workforce

Sexual harassment includes the following:

Unwelcome sexual advances Requests for sexual favors Creating an intimidating working environment Creating a hostile working environment

Employee performance feedback is which of the following:

When the supervisor or manager communicates their assessment of the employee's performance