MGMT 17

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Which of the following is one of the main components of a team process?

. Constructive conflict

Which of the following statements is true of diverse teams?

. Diverse team members tend to produce more creative and innovative solutions.

Which of the following should a team lead in the adjourning stage of team development do?

. Manage feelings of sadness

Kevin is leading a team whose members came together and got to know about their tasks and responsibilities, and got an idea about each of their team member's competencies.Which of the following should Kevin typically do during this stage of team development?

. Provide resources

Which of the following statements about team size is true?

. Team size should reflect the nature of the task.

_____ teams are composed of a manager and his or her subordinates in the formal chain of command, usually in one functional department.

. Vertical

The extent to which group members need to work with and rely on each other to produce the collective work of the group is referred to as _____.

. task interdependence

A(n) _____ is defined as a group of two or more people with complementary skills who are committed to working together to achieve a specific objective.

. team

For teams to be considered effective:

. they must satisfy team members.

Which of the following is the best example of a team in the storming stage of development?

A team with members arguing with each other due to interpersonal issues arising from differences in the perspectives of each team member

Which of the following teams is the best example of a team in the norming stage of development?

A team with members sharing their personal opinion with others and group members being more open to one another's ideas and suggestions

Which of the following statements is true of team composition?

Effective teams include members with technical and interpersonal skills.

As the size of a team increases beyond 20 members, the tendency to collaborate increases as coordination activities increase.

F

In the forming stage of team development, team members experience conflicts about interpersonal issues.

F

It is not necessary for effective teams to satisfy their team members.

F

Vertical teams are composed of employees from about the same hierarchical level but from several different departments in the organization.

F

Work groups are better than teams when the task is complex and sophisticated.

F

Which of the following is the best example of a self-directed team?

Jane, Jack, and Maria, as members of a team, have the authority and responsibility to make decisions and to participate in processes that help the team succeed

Which of the following is the best example of a vertical team?

Kevin, a manager in the marketing department, had Jim and Jake, team members from the same department, reporting to him on the progress of an ongoing project.

Which of the following statements is true of managing geographically distributed teams?

Managers should be skilled at managing a collocated team first.

_____ refers to the extent to which individuals engage in the process of generating solutions and articulating their opinions and perspectives.

Participation

Which of the following is the best example of a geographically distributed team?

Sam, Ben, and Nick are team members working from three different locations on the same project, relying mainly on telephone calls and e-mails to interact with each other.

Conformity occurs when people behave in line with a group's expectations and beliefs.

T

Social loafing occurs when team members fail to contribute to the team's recommendations by disengaging from the team process.

T

Teams that include members whose primary language is different face more challenges.

T

Teams that include members with divergent agendas often struggle to come together to accomplish their assigned task.

T

The success of diverse teams increases when their members possess a shared understanding of each other's strengths and limitations.

T

Which of the following statements about teams and workgroups is true?

Teams are better than work groups when the task is complex and sophisticated.

Which of the following best describes collocated teams?

Teams that use a significant amount of face-to-face communication to make operating decisions

Which of the following is a characteristic of teams?

They have clear task objectives

Which of the following statements is true of the roles of effective team leaders?

They tend to manage agreement and disagreement.

Tom, the head of human resources in an organization, is working on an important project for which he develops a team of five middle level managers one from each department-finance, IT, marketing, logistics, and the manufacturing department. The five managers will be reporting to Tom, who heads the team, and will coordinate among themselves to complete the project on time. This scenario shows that:

Tom has formed a horizontal team.

The boundary manager determines:

how a team works with others who have an interest in the team's performance.

The factor that differentiates work groups from teams is that work groups:

involve individual accountability and clearly defined leadership.

A task is considered complex when:

it involves a lot of uncertainty about possible outcomes.


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