MGMT 20

A structural hole is the gap that exists between two individuals.

T

Examining communication networks helps in identifying some of the gaps in information flow.

T

Networks characterized by breadth tend to have many non-redundant contacts that provide access to a wide range of potential opportunities.

T

Which of the following statements about redundant contacts is true?

These contacts provide individuals with the same information.

Which of the following networks best exemplifies an advice network?

When it comes to solving technical issues, the employees in an organization often get suggestions from Victor who has more technical expertise.

The act of leveraging network position to connect people who are not otherwise connected to one another to generate and control information is called _____.

brokerage

Advice networks in organizations allows employees to:

get help from others to solve problems and to receive information.

Effective networks:

include a proper balance between the breadth of contacts and the depth or strength of contacts.

Which of the following conceptions of centrality represents potential control over information and over connections to others that anyone may want to reach?

Betweenness

Sam was unemployed and looking for a job. None of his close friends could help him as they themselves were unemployed. However, Sam got a good job through James, whom he met a few months ago during travelling. From this scenario, it can be inferred that:

James belongs to Sam's weak ties.

Which of the following entities allows individuals to develop professional relationships outside work?

Networking clubs

Which of the following statements about the strength of ties is true?

Unlike strong ties, weak ties provides individuals with exposure to novel information.

According to David Krackhardt, the components of strong ties are:

interaction, affection, and time.

Which of the following is one of the conceptions of centrality?

Closeness

Which of the following statements about communication networks is true?

Examining communication networks can be helpful in identifying some of the gaps in information flow.

Of the three conceptions of centrality, betweenness represents the number of contacts to whom a person is connected in a social network.

F

The first step in building a useful network is to identify information brokers.

F

To build better networks, we must communicate all the time.

F

Trust networks often reveal the pattern of linkages between employees who talk about work-related matters on a regular basis.

F

Weak ties are usually formed among similar individuals who are exposed to the same kinds of information.

F

Which of the following, if true, is one of the six myths that exist about the best ways to build useful networks?

I already know what is going on in my network.

Which of the following networks is the best example of a communication network?

In a restaurant, George welcomes the customers, Jake's team takes the orders, and finally Jim's team serves the customers and conducts financial transactions.

Which of the following statements about interpersonal networks is true?

Interpersonal networks are networks of relationships that develop across functions to accomplish tasks quickly.

Which of the following networks are considered to be the best?

Large diverse networks with strong and weak relationships

According to Brian Uzzi and Shannon Dunlap, which of the following is the first step in building a useful internal network?

Mapping your network

_____ refers to the activities associated with developing and managing relationships that are critical to a person's ability to accomplish tasks and develop personally and professionally.

Networking

Which of the following networks is the best example of a trust network?

Pinky couldn't work on her project due to some personal issues. She discussed her issues with Paul, her teammate, and he helped her finish the task on time.

Which of the following terms refers to the value that an individual can derive from his or her contacts?

Social capital

To build useful networks, managers and leaders should consider promoting less formal social networks in the workplace.

T

Which of the following networks allows employees to share sensitive information and support one another in a crisis?

Trust networks

Non-redundant contacts:

allow individuals to bridge structural holes.

Individuals who connect their immediate work group with other parts of the company or with groups in other organizations are called _____.

boundary spanners

Of the three conceptions of centrality, degree of centrality:

represents the number of contacts to whom a person is connected in a social network.

Dolly has arranged for a get-together in her house for which she invited all her friends. Most of her friends were meeting the others in the group for the first time. Moreover, they were from diverse backgrounds with differing interests and experiences. Though all were not known to each other, all were known to Dolly. From this description of Dolly, it can be inferred that Dolly is:

good at forging better connections.

Social capital is not only beneficial to individuals within organizations but also to those organizations themselves.

T