MGMT 3013 quiz 12

McClelland's need for achievement corresponds most closely to

Maslow's self-actualization needs.

According to the acquired needs theory, the desire to influence others is part of the need for

Power

Victoria runs a flower shop. She recently made some changes so that one employee answers phones and completes the order and payment process, while another creates arrangements, and a third packages and delivers floral arrangements. Previously, each employee was responsible for the order from the phone call through the delivery. Victoria has made changes to

Task Identity

According to Herzberg, which of the following is an example of a hygiene factor?

interpersonal relationships

After three shuttle accidents in three months, one of which resulted in a critical injury to a driver, Citywide Shuttle drivers received additional training, and the company retrofitted all shuttles with new braking systems. Which of Maslow's needs are addressed by Citywide Shuttle's actions?

safety