MGMT 303

What are four of the groups that make up part of the task environment? A. Distributors B.Strategic allies C.Owners D.Board of directors E.Local communities F.Government regulators

A,B,E,F

What are four of the groups that make up part of the task environment? A. Government regulators B. Owners C. Local communities D. Board of directors E. Distributors F. Strategic allies

A,C,E,F

A company's triple bottom line represents which three aspects? A.people B.production C.profit D.politics E.privacy F.planet

A,C,F

Which of these organizations are considered special-interest groups? Choose all that apply. A. Mothers Against Drunk Driving B. GEICO Auto Insurance C. The Securities and Exchange Commission D. People for the Ethical Treatment of Animals

A,D

Employees A. Internal Stakeholders B. External Stakeholders (The General Environment) C. External Stakeholders (The Task Environment)

A

Four restaurants that are all seeking to attract the same customers would be categorized as _______. A.competitors B.distributors C.customers D.suppliers

A

Laila always allows her employees to take time off for charity events. She feels it is important to "give back." A.Philanthropic Responsibility B. Ethical Responsibility C. Legal Responsibility D. Economic Responsibility

A

New developments in methods for transforming resources into goods or services are called _______ forces. A. technological B. sociocultural C. economic D. demographic

A

Owners A. Internal Stakeholders B. External Stakeholders (The General Environment) C. External Stakeholders (The Task Environment)

A

A company's triple bottom line measures which aspects of its performance? (select all that apply) A.financial B.environmental C.social D.technological E.ethical

A,B,C

Millennials in the workforce: (select all that apply) A.expect more from the organizations they do business with B.expect more from the organizations they work for C.are more concerned with profit than social responsibility D. are concerned about a corporation's ethics, motives, and methods E.want work/life balance F.want personal success more than they want a happy life

A,B,D,E

A manager's responsibility to take actions that benefit both society and the business is known as _____ responsibility. A. social B. demographic C. value D. corporate

A

A person or an organization that helps another organization sell its goods and services to customers is called a(n) A. distributor. B. vendor. C. supplier. D. internal stakeholder.

A

A(n) _____ dilemma is a situation in which you have to decide whether to pursue a course of action that may benefit you or your organization but that is unethical or even illegal. A. ethical B. economic C. social D. sociocultural

A

Company policy requires managers to penalize employees earning less than a "Satisfactory" rating on their annual performance review by denying them their annual 2 percent salary raise. A manager applies the penalty to each employee with less than a "Satisfactory," even if she knows that for some employees, the raise would really help their financial situation. A. Justice Approach B. Utilitarian Approach C. Individual Approach D. Moral Rights Approach

A

A manufacturing company decides to continue using a chemical that is leaching into the local water supply and potentially causing health problems in those who drink it because the local population is only about 2,000 people, and the company is producing low-cost, lightweight, collapsible tents for 50,000 homeless children. A. Justice Approach B. Utilitarian Approach C. Individual Approach D. Moral Rights Approach

B

According to Archie B. Carroll, the responsibilities of an organization can be arranged as a pyramid, with _____ at the base and _____ at the top. A. corporate citizenship; ethical practices B. making a profit; corporate citizenship C. corporate citizenship; profit D. ethical practices; obeying the law

B

Although the ad that was sent out was wrong, Orlando felt it was important for the stores in his territory to honor the pricing - even though they were losing a little money on each sale. A.Philanthropic Responsibility B. Ethical Responsibility C. Legal Responsibility D. Economic Responsibility

B

Bio-Med Laboratories recently announced it had produced a new medication that would mitigate arthritis symptoms. This new medication is an example of a(n) _____ force. A. economic B. technological C. demographic D.sociocultural

B

Economic Forces A. Internal Stakeholders B. External Stakeholders (The General Environment) C. External Stakeholders (The Task Environment)

B

External stakeholders include employees, owners, and the board of director, if there is a board. True False

B

Managers often use a(n) _____ approach when making organizational decisions - using financial performance such as profit as the best definition of what constitutes an ethical choice for the company. A. justice B. utilitarian C. moral-rights D. individual

B

Sociocultural Forces A. Internal Stakeholders B. External Stakeholders (The General Environment) C. External Stakeholders (The Task Environment)

B

Sofia paid for a haircut and some hair-care products at a local salon. In the task environment, Sofia would be classified as a _______. A.distributor B.customer C.supplier D.competitor

B

Target donates millions of dollars each year in education-related grants for arts and cultural experiences, field trips, and reading programs, as well as grants to promote public safety. This is an example of _______. A. a code of ethics B. philanthropy C. sustainability D. whistle-blowing

B

Technological Forces A. Internal Stakeholders B. External Stakeholders (The General Environment) C. External Stakeholders (The Task Environment)

B

The most ethical decision is that which yields the greatest good for the greatest number of people. A. Justice Approach B. Utilitarian Approach C. Individual Approach D. Moral Rights Approach

B

True or false: Unlike generations before them, Millennials have little concern for the environment and are more interested in profit over planet. True False

B

What is the BEST example of a sociocultural force affecting an industry? A. As a result of its debt crisis, Greece considered adopting its own currency and leaving the European Union. B. Sales of organic fruits and vegetables increase because more people want to eat healthier. C. The invention of the elevator created opportunities to build taller buildings. D. An increasing number of workers in the US workforce are expected to be age 60 or older within the next decade.

B

A company's external environment consists of which two environments? A. internal B.general C.task D.service

B,C

What are two examples of economic forces within a company's general environment? A. Hurricane Katrina B. bank interest rates C. the unemployment rate D. marijuana legalization

B,C

A distributor is sometimes referred to as a(n) A. associate B. customer C. middle man D. ally

C

A formal set of standards guiding an organization's actions is called a _____. A. benchmark B. vision statement C. code of ethics D. mission statement

C

A(n) _____ force represents the influences and trends originating in the human relationships of a society that may affect industries. A. demographic B. technological C. sociocultural D. economic

C

An organization's internal stakeholders consist of A.stockholders with more than a 5% share in the company. B.anyone with an interest in the business, including customers, suppliers, and the local community. C.employees, owners, and the board of directors.

C

An organization's standards of right and wrong that influence employee behavior are referred to as _______. A. rights B. morals C. ethics D. unions

C

As part of her job, Taylor ensures that income is reported properly. Not reporting income during the right period could result in fines. A.Philanthropic Responsibility B. Ethical Responsibility C. Legal Responsibility D. Economic Responsibility

C

As the CEO of a pharmaceutical company, Simone learned that the government was about to block the import of one of the company's biggest-selling drugs. She decides to sell her shares of stock before the information is made public. Since she used confidential information to make her decision, she is guilty of _____. A. whistle blowing B. fair trade C. insider trading D. benchmarking

C

Competitors A. Internal Stakeholders B. External Stakeholders (The General Environment) C. External Stakeholders (The Task Environment)

C

Customers A. Internal Stakeholders B. External Stakeholders (The General Environment) C. External Stakeholders (The Task Environment)

C

Managers often use a(n) _____ approach when making organizational decisions - using financial performance such as profit as the best definition of what constitutes an ethical choice for the company. A. individual B. justice C. utilitarian D. moral-rights

C

People who are outside an organization but are still affected by the organization are called the ______. A.owners B.internal stakeholders C.external stakeholders D.board of directors

C

Suppliers A. Internal Stakeholders B. External Stakeholders (The General Environment) C. External Stakeholders (The Task Environment)

C

Suppliers are people or organizations that A. compete for an organization's customers, employees, or resources. B.pay to use an organization's goods or services. C. provide raw materials, services, equipment, labor, or energy to other organizations.

C

The most ethical decision is that which will result in your own best long-term interests. A. Justice Approach B. Utilitarian Approach C. Individual Approach D. Moral Rights Approach

C

The people inside of an organization who have an important stake in how it performs are the organization's _____ stakeholders. A.employee B.human C.internal D.strategic

C

The purpose of a code of ethics is to A. prevent the organization from experiencing clawbacks B. test employees for integrity and honesty C. clearly state top management's expectations for all employees D. benchmark the organization against its ethical competitors

C

Those who pay to use an organization's services or to buy their goods are called ______. A.shareholders B. suppliers C. customers D. stakeholders

C

Two or more organizations that join forces in order to achieve advantages that neither can perform as well alone are known as _______. A. special-interest groups B. distributor-suppliers C. strategic allies D. internal stakeholders

C

_____ forces lead to new developments in methods for transforming resources into goods or services. For example, a new technique called hydraulic fracturing (or fracking) has been developed to harvest natural gas trapped below the earth's surface. A. Economic B. Demographic C. Technological Correct D. Political-legal E. Sociocultural

C

_______ are regulatory agencies, such as the SEC (Securities and Exchange Commission), that establish ground rules under which organizations may operate. A. Interest groups B. Government moderators C. Government regulators D. Whistle-blowers E. Watchdogs

C

The most ethical decision is that which is most respectful of the fundamental rights of all human beings. A. Justice Approach B. Utilitarian Approach C. Individual Approach D. Moral Rights Approach

D

The people or organizations that vie with your company for customers or resources are known as _____. A. regulators B. stakeholders C. suppliers D. competitors

D

Today, it is stressed even more that companies go beyond just making a profit and take into consideration the environment and philanthropic initiatives. This is known as practicing ______. A. whistle-blowing B. benchmarking C. association economies of scale D. corporate social responsibility

D

Which broad term identifies anyone impacted by a business, including but not limited to stockholders, employees, and customers? A.Task environment B.Management C.Board of Directors D.Stakeholders

D

_____ forces consist of conditions such as unemployment, inflation, interest rates, and economic growth that may affect an organization's performance. A. Demographic B. Sociocultural C. Technological D. Economic

D

_____ groups try to influence specific issues, some of which may affect your organization. A. Financial institution B. Government regulator C. Labor union D. Special-interest

D

"Greyball," Uber's tool to evade legal authorities attempting to crack down on the company for violating local laws, most significantly affects which general environment force? A. sociocultural B. economic C. political-legal Correct D. technological E. international

E

Which of these are forces within an organization's general environment? (select all that apply) A. Economic B. Physical C. Political-Legal D. Technological E. Sociocultural F. Demographic G. International

All but physical

The Sarbanes-Oxley Act of 2002 established requirements for ____. Noncompliance can result in penalties of A.proper financial record keeping for public companies; as much as 25 years in prison. B. all corporate financial records to be made public; as much as $5 million. C. proper financial record keeping for government organizations; as much as 25 years in prison. D. proper financial record keeping for private companies; as much as 20 years in prison. codes of ethics guidelines for organizations; as much as $2 million.

A

The ______ approach to solving ethical dilemmas involves ethical behavior being guided by what will result in the greatest good for the greatest number of people. A.utilitarian B. individual C. moral-rights D. justice

A

The macroenvironment is also known as the _______ environment. A. general B. external C .internal D. fixed

A

The most ethical decision is that which best upholds impartial standards of fairness and equity. A. Justice Approach B. Utilitarian Approach C. Individual Approach D. Moral Rights Approach

A

The ten groups that present a company with its daily tasks to handle represent the company's _____ environment. A.task B. managerial C. behavioral D. internal

A

When a food distributor considers changing the products it markets in the southern states because of an increasing percentage of customers from Central and South America, it is examining the ____ forces at work in the southern United States. A. demographic B. legal C. technological D. economic E. political

A

Which of these employees is involved in an ethical dilemma? A. Jonah is deciding if he should add two hours to his time sheet for travel to a client meeting because his company does not reimburse for travel time. B.Sun-Jun is concerned that new government regulations will cost his company more in production costs. C. Mia accepted the job as an administrative assistant at her company a year ago but is now thinking about looking for another job. D. Kimberly is choosing whether to import necessary parts to save money or to continue using a domestic supplier.

A

A company's decision to move its operations out of the country will affect its employees, owners, suppliers, distributors, and everyone else who has an interest in the business. All of these groups together make up the company's _____. A.shareholders B.base C.customers D.stakeholders

D

According to free-market economist Friedman, what is the only social responsibility of a business? A. Corporate philanthropy B. Being a good global citizen C. Environmental sustainability D. Making profits

D

Asher is diligent at controlling costs in his area. He is always mindful of profitability. A.Philanthropic Responsibility B. Ethical Responsibility C. Legal Responsibility D. Economic Responsibility

D

Evan and Sia Steele are wealthy entrepreneurs who are very interested in helping children who have been abused. What philosophy would they choose to implement? A. corporate governance B. mentoring C. corporate sustainability D. philanthropy E. corporate ethics

D