MGMT 309 - Chapter 11

Employees in countries that rank high on power distance are more comfortable with a clear distinction between managers and subordinates rather than with a blurring of decision-making responsibility.

TRUE

Global business savvy refers to the ability to recognize global market opportunities for a company and to have a vision of doing business worldwide.

TRUE

In the U.S., rewards usually fall into five categories: financial, social status, job content, career, and professional.

TRUE

Managers around the world have similar needs but show differing levels of satisfaction of those needs derived from their jobs.

TRUE

Most managers in Mexico find that the management style that works best there is authoritative and paternal.

TRUE

People in countries with a high level of national individualism are more likely to be motivated by opportunities for personal advancement.

TRUE

The degree of general importance that working has in the life of an individual at any given point in time is known as work centrality.

TRUE

The global mindset of successful leaders is characterized by personal autonomy and emotional resilience.

TRUE

The participative leader is one who delegates decision making and encourages subordinates to take responsibility.

TRUE

Which of the following is true, according to the MOW research study on work centrality?

The Japanese hold work to be very important in their lives.

Which of the following is true about highly feminine cultures?

The division of work and roles tend to be looser, motivating people through more flexible roles and work networks.

Which of the following does NOT accurately characterize workers in the Mexican culture?

They rank low on uncertainty avoidance.

Mike Norris was assigned as a business manager at an American MNC's Russian subsidiary. In order to motivate his subordinates, Mike delegated limited authority to some of them. However, it did not work out as he expected. Which of the following is most likely the reason behind the plan's failure?

Workers in Russia are less likely to use their own judgment in making decisions.

Which of the following helps explain why Maslow's higher-order needs are generally not very high on most Mexican workers' lists of needs?

a relatively low standard of living for most workers

Most managers in Mexico find that the management style that works best there is ________.

authoritative

Employees in countries that rank high on power distance are more likely to prefer a(n) ________.

autocratic leadership style

For most people, the basic meaning of work is tied to ________.

economic necessity

Rewarding the individual is frowned upon in ________ because it encourages competition rather than the desired group cooperation.

Japan

Which of the following is true with regard to Japanese workers?

Japanese workers typically feel strong kinship to their employers

A study of average work hours in various countries conducted by Steers found that ________ worked longer hours and took fewer vacation days.

Koreans

Which of the following refers to a cultural variable that shapes the content of a leadership situation?

work norms

A team-oriented leader is someone who ________.

exhibits diplomatic, integrative, and collaborative behaviors toward the team

Anna Preston is a senior manager in a high-technology company in the U.S. She has an in-depth knowledge of her company's resources, and the ability to recognize and exploit market opportunities abroad. Her thorough understanding of how the business and people operate at the local level in international markets makes her an invaluable asset to her company. Anna is ________.

global business savvy

The critical factors necessary for successful leadership abroad have come to be known as the ________.

global mindset

Increasingly, global companies are requiring that their managers who will progress to top management positions must ________.

have overseas assignment experience

The task of ________ is the essence of leadership.

helping employees realize their highest potential in the workplace

In ________, people are more comfortable with the traditional division of work and roles.

highly masculine cultures

With regard to transitioning economy in Russia, Russian managers primarily emphasize ________.

job security

Which of the following is NOT one of the typical characteristics of a successful leader with a global mindset?

low cultural quotient

Which of the following is one of the typical roles managers on international assignments must often play to enhance leadership effectiveness?

manager of the local firm

According to the contingency theory of leadership, international managers ________.

must adjust their leadership behaviors according to the context, norms, attitudes, and other variables in the host country

According to Laurent, the perception of what is effective management is significantly affected by a person's ________.

national origin

Modern leadership theory recognizes that ________.

no single leadership style works well in all situations

According to Laurent, managers in Sweden, Denmark, and Great Britain believe that employees should ________.

participate in problem solving

The ________ leader is one who delegates decision making and encourages subordinates to take responsibility.

participative

The ________ model of leadership style has been recommended by American research studies as the one more likely to have positive results with most U.S. employees.

participative

Employees in countries that rank low on power distance are more likely to prefer a(n) ________ style.

participative leadership

Low power distance implies that ________.

people would be more motivated by teamwork and relations with peers

In the Middle East, ________ plays a major role in all aspects of life, including work.

religion

Which of the following is typical of the Mexican business culture?

resistance to change

The ________ dimension describes a leader who is self-centered, conflictual, and status conscious.

self-protective

Industry leaders in France and Italy are highly regarded for their ________.

social prominence

Hofstede's research on leadership reflects the values of ________.

subordinates

According to the GLOBE project, which of the following are most likely to view the terms "leader" and "manager" negatively?

the Dutch

In which of the following countries is a merit-based reward system most likely be effective?

the United States

The content of leadership comprises ________.

the attributes of the leader

The context of leadership comprises ________.

the business environment

The global leader's role comprises the interaction of two sets of variables, ________.

the content and the context of leadership

An employee's needs are determined largely by ________.

the cultural context of values and attitudes

Work centrality refers to ________.

the degree of general importance that working has in the life of an individual at any given point in time

In the context of needs, Eastern cultures tend to focus on ________.

the needs of society

Which of the following is considered to be an incentive in China and gives workers more power?

training

Which of the following refers to one of the four personal development strategies, outlined by Morrison, Gregersen, and Black, through which companies and managers can meet the requirements of effective global leadership?

training

The continued prevalence of authoritative leadership in Russia has resulted in ________.

vertically managed hierarchies

A merit-based reward system would be ineffective in Taiwan because such a system would most likely ________.

violate the traditional value system

Having which of the following traits is universally considered to facilitate leadership effectiveness?

visionary

The degree of general importance that working has in the life of an individual at any given point in time is called ________.

work centrality

In Mexico, ________ is of central importance.

family

According to the GLOBE Project, being a participative leader is regarded as more important in ________.

Canada

Which of the following statements is true according to the MOW research study?

Israelis derive a higher level of interest and satisfaction from work as compared with the Germans.

________ suggests being motivated by more risky opportunities for variety and fast-track advancement.

Low uncertainty avoidance

According to Hofstede, the crucial fact to grasp about leadership in any culture is that it is a complement to "subordinateship."

TRUE

Which of the following is true with regard to the global leader's role?

Managers on international assignments try to maximize leadership effectiveness by juggling several important, and sometimes conflicting, roles.

Which of the following is true with regard to Mexican workers?

Mexican workers need more reassurance than employees in the U.S.

Which of the following is true about collectivist cultures?

People are motivated when they feel that the company is providing them with good working conditions, fringe benefits, and training.

E-Business necessitates the adaptation of individual managers to the hyperspeed business environment, as well as to the need for visionary leadership in a whole new set of competitive industry dynamics.

TRUE

Blackmoor Industries is an American firm that manufactures automotive parts. Blackmoor has two manufacturing facilities in the U.S. and one in a foreign country. Blackmoor's global managers have recently reported that they are having difficulty motivating their employees to meet various deadlines and production quotas. Which of the following undermines the argument that Blackmoor's global managers should implement a merit-based reward system to motivate individual employees?

Blackmoor's foreign facility is located in Korea, a country characterized by a traditional value system.

Blackmoor Industries is an American firm that manufactures automotive parts. The firm has several manufacturing facilities in the U.S. and one in a foreign country. Blackmoor's global managers have recently reported that workers in the foreign facility are more comfortable with the traditional division of work and roles. Consequently, flexible roles and work networks are unlikely to find favor in this particular facility, unlike in those spread across the U.S. If the above information is true, which of the following can be fittingly inferred?

Blackmoor's foreign facility is located in a masculine culture.

________ involves the ability to inspire and influence the thinking, attitudes, and behavior of people anywhere in the world.

Effective global leadership

Employees in countries that rank high on power distance are more likely to prefer a consultative, participative leadership style.

FALSE

Employees in countries that rank low on power distance are more likely to prefer an autocratic leadership style, and they expect superiors to adhere to that style.

FALSE

High power distance implies that people would be more motivated by teamwork and relations with peers.

FALSE

In collectivist cultures, employees typically value their autonomy, and are unlikely to be motivated by fringe benefits and training provided by the employer.

FALSE

In the Mexican culture, the workers expect the managers to delegate authority and encourage participation.

FALSE

People with high uncertainty avoidance are motivated by more risky opportunities for variety and fast-track advancement.

FALSE

The Mexican culture, generally, is "doing-oriented," compared to the "being-oriented" culture that prevails in the rest of North America.

FALSE

The context of leadership comprises the attributes of the leader and the decisions to be made.

FALSE

The critical factors necessary for successful leadership abroad have come to be known as the cultural quotient.

FALSE

________ is/are the most common reasons given by Mexican workers for absenteeism and for failing to return to work.

Family reasons

________ research focused on how some people are motivated by internal aspirations and life goals, whereas others are primarily motivated by the job conditions.

Frederick Herzberg's

________ refers to the ability to recognize global market opportunities for a company and having a vision of doing business worldwide.

Global business savvy

Which of the following is true about the Mexican culture?

Harmony in the workplace is extremely important.

________ suggests people would be motivated by opportunities for personal advancement and autonomy.

High individualism

Which of the following is an effect of e-business on leadership?

Individual managers are obliged to adapt to the hyperspeed environment of e-business, as well as to the need for visionary leadership in a whole new set of competitive industry dynamics.

Japanese workers are likely to ________.

be insulted by material incentives

A visionary leader who inspires subordinates and is performance-oriented would be best described as a(n) ________ leader.

charismatic

Workers in a high power-distance society like India are more likely to prefer ________.

clear distinctions between managers and subordinates

Which of the following is NOT one of the typical reward categories in the United States?

cultural

Which of the following is a negatively regarded trait of a leader?

dictatorial

Which of the following traits is considered an impediment to leadership effectiveness according to the GLOBE Project?

dictatorial