MGMT 3110 Ch 4 Assignment

More than two dozen states require companies like Amazon, which is not physically located in the state but sells to customers there via ubiquitous Internet presence, to collect sales taxes. Part of Amazon's ___________ is to comply with these state sales tax laws.

legal responsilibility

Companies should view whistleblowers as _________________.

assets to be valued

If your manager is honest, fair, and kind and enforces that behavior in others, then you have _________ manager.

an ethical

A CEO says, " Our company needs to be profitable so we can continue to employ people and deliver a return on investment to our shareholders. Our company also needs to obey the law, and it needs to treat all its stakeholders fairly." This CEO is describing _____________ policy.

corporate social responsibility (CSR)

A level of corporate social performance that is completely voluntary is __________________, which includes actions that benefit the community and may not have any measurable benefit for the organization.

discretionary responsibility

The idea of "equal pay for equal work" by men and women is an expression of __________________.

distributive justice

Which stakeholder is primarily concerned with job satisfaction and pay at the new stores?

employees

Which stakeholders is primarily concerned with profitability?

investors

If your manager believes the most ethical way to manage people is to treat them fairly and without bias, then she is using the __________ approach to ethics.

justice

If a decision is deemed immoral because it violates someone's rights to freedom of speech or freedom of movement, the ___________ approach to ethics has been used.

moral-rights

To apply the __________ approach to ethics, you need to weigh how various courses of action that will provide the greatest benefit to the most people.

utilitarian

Your friend Patrick just told you that he is copying essays he finds on the Internet and turning them in to the professor as his own work. You are confronting _________________ because Patrick is committing plagiarism but school regulations do not require you to report him.

an ethical issue

If you sue your company because you should have been paid overtime and were not, and the court awards you back pay, this is an example of ________________.

compensatory justice

The _____________________ of an organization leads the full-time staff of the ethics office and oversees all aspects of ethics and legal compliance.

chief ethics officer

Milton Friedman's profit-maximizing view, which held that a company's only mission should be to maximize profits, is an extreme form of emphasizing _________________ to the detriment of other aspects of corporate social responsibility (CSR).

economic responsibility

To be effective, codes of ethics must be supported and _______________ by senior management.

enforced

A company has _______________ when its managers are honest, treat customers and employees fairly, and serve as role models.

ethical leadership

Henry and Shirley Rose have run their small corner grocery store for over twenty years, and many of their customers have been coming since they opened. However, as part of their ____________, they give every customer the same high level of service, whether they know the customer well or have never met the person.

ethical responsibility

An organization engages in ______________ when it acts to improve society, such as providing underprivileged children with school supplies or by taking extra measures to protect the environment, because it simply believes that doing so is right.

organizational virtuousness

Someone who says, "Concepts like 'good and 'bad' are too abstract for me. I just look at how others in my position behave and make sure I could explain my actions to my kids," is using the _______ approach to ethics.

practical

An organization's investors and shareholders, employees, customers, and suppliers are considered its ____________, in contrast to human rights activists, environmental organizations, and the communities where it does business.

primary stakeholders

When nearly all Americans in a recent survey said that they believe executives base decisions primarily on what will advance their careers, the survey respondents were indicating ______________ ethics in business management.

serious concerns about

An energy company is seeking to build a pipeline across multiple Canadian provinces and U.S. states. Though __________________ managers identify the people interested in the company's activities and prioritize them by their impact on and interest in the pipeline project.

stakeholder mapping

When a company like Fedex Kinko's measures its performance in terms of impact on people, impact on the planet, and profitability, it is using ______________ to evaluate social, environmental, and financial performance.

the triple bottom line

Some people view Edward Snowden, who in 2013 revealed ethically questionable surveillance programs by the U.S. government, as a heroic __________________, while others view him as a traitor to national security.

whistle-blower