MGMT 313

theory x

According to __________, the typical perspective held by managers is that employees dislike work, must be monitored, and can be motivated only with rewards and punishment - theory x - motivator-hygiene theory - self-determination theory - theory y - acquired needs theory

true

Alice wants to join THS, the Theatrical Honor Society. She plans to volunteer at the local community theater, take an additional course in stagecraft, and submmit her CV- all before December. Alice creates a schedule for her goals, ensuring that everything will be done in time. Writing goals down increases goal commitment and the likelihood of successfully meeting the goal.: - true - false

On a slippery slope

Because the auditors or XYX Company accepted a client firm's questionable financial statements when the infractions have occurred over time, James believes that they are - Overvaluing outcomes - Setting ill-conceived goals - Showing indirect blindness - Exhibiting motivated blindness - On a slippery slope

his masters degree in electrical engineering

Brian has a Master's degree in electrical engineering and brings 10 years of experience to his current job. He puts in long hours of hard work. Brian receives a salary of $75,000, medical and dental coverage, and two weeks of paid vacation every year. From Brian's perspective, which of the following is an input in the individual-organization exchange relationship? - paid vacation - dental coverage - his salary of $75,000 - medical coverage - his master's degree in electrical engineering

consistency

Camilla, a manager, notes that Wilhelm's written reports from his hire date to the present are very thorough and accurate. Camilla is looking at: - explicit factors - implicit factors - consistency - consensus - distinctiveness

Create a positive attitude

Eleanor wants to be sure that the final team project in a senior capstone course is of top quality. Jerome, another team member, just wants to get it done quickly. Using Alzen's model, what can Eleanor do to try and encourage Jerome to work hard? - Enforce cognitive dissonance - Use emotional blackmail - Create a positive attitude - Show behavioral intent - Express emotional dissonance

true

Employees who flourish report less stress and more organizational commitment and job satisfaction. They performs better, and are absent less, than employees who don't flourish: - true - false

false

Goals should always be stated in terms of measured outcomes: - true - false

true

In order to fit a situation, a manager should consider creating behavioral objective, or task/project goals as appropriate: - true - false

Psychological contract

Janice creates advertising slogans for the advertising firm that employs her. She works with beliefs, perceptions, and informal obligations about what she is entitled to receive in return for what she provides to the organization. A(n) _____________________ represents Janice's beliefs. - High level of emotional labor - Employment contract - High normative commitment - High affective commitment - Psychological contract

logical/mathematical

Josephine scored very high on the Scholastic Aptitude Test (SAT) on all three parts. She is likely to possess high _____________ intelligence - Naturalist - practical - logical/mathematical - musical - bodily/kinesthetic

false

Justine, a manager, has decided that Harrison is performing poorly because he is lazy. This is an example of a negativity bias. - True - False

linguistic

Katherine does especially well in her language courses, but struggles in chemistry. She has _________ intelligence: - linguistic - spatial - naturalist - bodily-kinesthetic - intrapersonal

High on agreeableness

Marisa is the office manager in a small company. Her employees find that they can often come late to work for them. Marisa is likely to score: - Low on the openness to experience - high on agreeableness - high on extraversion - low on emotional stability - low on conscientiousness

false

Martha has serveral business meetings today. She also has to pick up her son for soccer practice, get to the grocery store, and wrap her mother's birthday gift. Martha is increasingly frustrated trying to reprioritize these activities in her mind. This is an example of mindfulness: - true - false

Organizational citizenship behaviors

Mason is highly satisfied with his job. He receives consistently strong evaluations and volunteers to train new employees. Mason exhibits positive job performance and _______________ - Personal motivation - Organized citizenship behaviors - Community involvement - Genetic components - Withdrawal cognitions

true

Negative feedback can have a positive motivational effect: - true - false

the target

Nita is the office manager at a service station. Two applicants, max and Tim, arrive to interview for the open mechanic's position. Max's clothes are dirty, his hair is unwashed, and he doesn't make eye contact when he gives Nita his name. Time dresses in clean jeans and a nice shirt, is shaved, and shakes Nita's hand when he introduces himself. After the intervieww, Keith the head mechanic, asks Nita what she thought. both men have the skill set needed for the position. Nita recommends Tim. She is responding to her perception of...: - diversity - the target - her culture - past performance - the perceiver

True

OB includes topics such as managing your peers and your bosses, as well as managing your subordinates. -True -False

emotional stability

Owen leads a team with developing a client tracking system. He is nervous and worried, afraid that if this assignment doesn't go well, he won't be promoted. Jack, a team member, is relaxed, unworried, and secure in the feeling that they have all the necessary resources and talents to make this work. jack is likely to score high on: - internal locus of control - emotional stability - agreeableness - introversion - conscientiousness

Situation factors

Person factors and ______________ are the two broad categories of OB concepts and theories. - the three levels at work - problem solving - system processes - situation factors - ethical factors

an external locus of control

Petra made a large mistake on a report she submitted to her boss, and it ended ip costing the company a significant amount of money. When asked why this had occurred, she blamed one of her coworkers for giving her erroneous information for the report. Petra is expressing: - organizational citizenship behavior - counterproductive work behavior - low emotional stability - an external locus of control - low agreeableness

true

Positive emotions broaden your mindset and open you to consider alternatives when trying to solve a problem, as well as help you build social relationships: - true - false

false

Research supports the conclusion that positive organizational practices drive outcomes at the individual level, but not the group or organizational levels: - true - false

external dimensions

Seema is married with two children and lives in New York. She has worked at Bubble Zone for 10 years. There are all __________ of the four layers of diversity: - personality - external dimensions - organizational dimensions - internal dimensions - affirmations

Ill-conceived goal

Simone wants to become a partner in her Atlanta law firm. She knows that if she bills the most revenue, it will help her get her partnership. This ____________ can lead to unethical behavior. - Motivated blindness - Slippery slope - Overvalued outcome - Indirect blindness - Ill-conceived goal

true

The functions of performance management processes include guiding employee development and making employee-related decisions: - true - false

baby boomers

The generation described as workaholic, idealistic, competitive, and materialistic is: - Gen 2020 - baby boomers - gen Xers - millennials - traditionalists

False

The idea that satisfaction results from the perception that a job allows for fulfillment of an individual's important values is called "met expectations". - True - False

content and process

The two general categories of motivation theories are: - extrinsic and intrinsic - job satisfaction and job satisfaction - internal and external - content and process - reward and punishment

personal power

Victor seems to want to control others and often manipulates people for his own gratification. He exhibits the need for: - affiliation - institutional power - competence - personal power

true

Waypower is the ability to see alternatives to achieving a goal, even when faced with adversity: - true - false

High levels of stress

Which of the following is not a factor in contributing to employee engagement? - Motivating jobs - High levels of stress - Recognition - Charismatic managers - High levels of conscientiousness

goals should be set at a level just beyond reachable "stretch" goals

Which of the following statements about goals and goal setting is not true? - goals increase persistence - Goals direct attention - Goal achievement leads to job satisfaction - goals should be set at a level just beyond reachable "stretch" goals - specific goals lead to higher performance

The contingency approach is just common sense

Which of the following statements is false? - Common sense excels in well-known scenarios with predictable outcomes - Common sense can be overly subjective - Common sense is weak in unexpected situations - Common sense requires less effort than finding the real problem - The contingency approach is just common sense.