MGMT 3361 Exam 2
Which of the following statements about resistance to change is true?
Resistance to change will always occur; it is inevitable.
Which of the following is NOT a part of the experiential approach to innovation?
initiative conversations
Which of the following is one of the three steps in the basic process of managing organizational change outlined by Kurt Lewin?
unfreezing
Planning is ultimately based upon .
choosing a goal and developing a method or strategy to achieve that goal
What is the first step for managing innovation during discontinuous change?
design iteration
A _____________ strategy is a broad corporate-level strategic plan used to achieve strategic goals and guide the strategic alternatives that managers of individual businesses or subunits may use.
grand
Which of the following is an example of a common approach to corporate-level strategy?
grand strategies
Who is responsible for the creation of tactical plans?
middle managers
Deutsche Bank is the largest bank in the world. Would this give it a sustainable competitive advantage?
no, because size is not a criteria for sustainable competitive advantage
The Japanese government has proclaimed that its snow is different from that found in any other region of the world. As a result, all snow skis marketed in Japan must be manufactured in Japan. This is an example of a(n)____.
nontariff barrier
Which of the following is a trend that has allowed companies to skip the phase model when going global?
quick, reliable air travel
If successful, which strategy is often followed by a growth strategy?
retrenchment
In an attempt to stop declining profitability, ICI, a British chemical company, deleted petrochemical products from its production and concentrated on specialty chemicals, a less capital-intensive, less cyclical business. What type of a grand strategy was ICI using?
retrenchment
The acronym GATT stands for the .
General Agreement on Tariffs and Trade
Which of the following is a commonly used method for increasing goal commitment?
encouraging worker participation in goal setting
Which of the following is NOT one of the components of creative work environments?
group compensation
Which of the following is NOT one of the rules for effective brainstorming?
Select an open-minded group leader.
An ad for a major brand of clothes washer reads, "Since our humble beginnings back in 1950, we have been dedicated to building machines with superior cleaning power, reliability, and style." This manufacturer is more than likely using which kind of positioning strategy?
differentiation
The General Agreement on Tariffs and Trade (GATT) ________________________
does all of these
Ford Motor Company owns and operates a $1.9 billion manufacturing plant in Brazil. What method for organizing for global business has Ford used in this example?
wholly owned affiliate
The__________ is a portfolio strategy that managers use to categorize their corporation's businesses by growth rate and relative market share. This strategy helps them to decide how to invest corporate funds.
BCG matrix
Which of the following is a disadvantage of face-to-face brainstorming that is overcome by electronic brainstorming?
production blocking
Which of the following countries has the largest direct foreign investment in the United States?
Japan
Which of the following is NOT one of the characteristics of S.M.A.R.T. goals?
Synergistic
According to John Kotter, which of the following actions will adversely influence refreezing efforts?
declaring victory too soon
Which of the adaptive strategies tends to result in the poorest performance?
reactors
When a U.S. automaker learned that it took longer than any other U.S. car manufacturer to assemble a vehicle, it purchased newer, more flexible manufacturing systems to replace its older ones. Which stage of the technology cycle did it enter?
discontinuous change
How does a company benefit from planning?
intensified effort, persistence, direction, and creation of task strategies
Which of the following statements about the strategic reference point theory is true?
None of these statements about the Strategic Reference Point Theory is true.
In the typical S-curve pattern of innovation, small amounts of effort will result in significant increases in performance ___________________.
at the midpoint of the cycle
What are the two types of political risk that affect companies conducting global business?
political uncertainty and policy uncertainty
In case of a fire, most organizations have a series of actions that must take place beginning with notifying the fire department and include evacuating buildings. What kind of a standing plan is described in this example?
procedures
Russia imposed limits on how much poultry, beef, and pork could be imported into the nation from the European Union (EU) in retaliation to limits the EU placed on how much grain Russia could export. What type of nontariff barrier did Russia use to control the amount of poultry, beef, and port it imported from the EU?
quotas
Which of the following is the most specific type of standing plan?
rules and regulations
Several Arab countries boycott Coca-Cola products because the soft-drink company maintains product distributors in Israel. This boycott is an example of .
a trade barrier
Which of the following must be met if a firm's resources are to be used to achieve a sustainable competitive advantage?
imperfectly imitable resources
Organizational is the successful implementation of creative ideas in organizations.
innovation
Which of the following methods for managing resistance to change should only be used as a last resort or under crisis conditions?
coercion
Which of the following factors should be considered when choosing an office/manufacturing location in the Brazilian market for a U.S. company that operates cinemas and wants to open a chain of movie theatres there?
all of these
What type of planning would be used to create the festivities necessary to celebrate the 100-year anniversary of a furniture manufacturer?
single-use plan