Mgmt 380 Chapter 15 Learn Smart

The use of ____ communication is not preferred by charismatic leaders?

rational discourse

When leaders act to optimize their part of the organization at the expense of sub-optimizing the organization's overall effectiveness, the leader is using _____ thinking

siloed

The _____ _____ approach asks leaders to think about the organization as a set of interlocking systems, and explains how changes in one system can have intended and unintended consequences for other parts of the organization.

systems thinking

Which of the following is an example of a vision statement?

to be the industry leader in waste-to-energy operating companies.

Who is likely to progress through the SARA model first?

top leaders

The authority system in which the traditions or unwritten laws of the society dictate who has authority an dhow this authority can be used is the ____ authority system

traditional

Leadership that typically does not result in organizational or societal change, but rather perpetrates and legitimizes the status quo is called ____ leadership.

transactional

Which type of leaders are adept at reframing issues?

transformational

True or false: Change initiatives are more likely to be adopted successfully if their change plans identify and address potential areas of resistance.

true

True or false: In an organizational contest, charismatic leaders need to keep in mind that some people will become alienated with their vision and movement and can have emotions just as intense as those of the followers of the vision.

true

True or false: willing subordination to the leader involves the deference of followers to her authority?

true

Based on Conger and Kanungo's stage model to differentiate charismatic from non charismatic leaders, arrange the steps taken by charismatic leaders In the correct order of occurrence.

- They thoroughly assess the current situation and pinpoint problems with the status quo. -They articulate a vision that represents a change from the states quo. -They build trust in their vision and goals by personal example, risk taking, and their total commitment to the vision.

In the context of resistance to organizational change, Identify the ways in which leaders can help followers deal with their frustration.

-By ensuring that followers gan proficiency with the new systems and skills as quickly as possible -By setting realistic expectations -By demonstrating a high degree of patience

Which of the following are research results of transformational and transactional or laissez-faire leadership?

-Transformational leadership is a better predictor of organizational effectiveness than transactional or laissez-faire leadership -Laissez-faire leadership is negatively correlated with effectiveness.

In which type of authority system must leader project an image of success in order for followers to believe they posses superhuman qualities?

Charismatic

Which of the following occurs when followers willingly engage in those activities needed to make the change request become reality?

Cooperation

True or False: A charismatic leader's vision is typically limited to grand social movements?

False

True or false: Nonverbal communication is not important for charismatic leaders.

False

Which of the following organizations has suffered because of its lack of good succession planning?

Hewlett-Packard

Which of the following is not part of good succession planning?

In-depth outside searches for candidates with strong potential

The ability of John Kerry, in his position as Secretary of State, to take certain actions reflects which authority system?

Legal-rational

The single most important work on early work in charismatic leadership was written by

Max Weber

The reaction to change of shock, anger, rejection, and acceptance refers to the _____ model

SARA

Crisis, organizational culture, competitive threats, and societal shifts are all part of which component of the interactional framework?

Situation

Which of the following situations is likely to diminish transformational leadership?

These all increase transformational leadership

How are today's leaders using technology to incite dissatisfaction and change?

These are all being used

Which of the following leaders would be considered most effective

Those with high levels of learning agility and adaptability.

Strategic goals are reflected in the ____ component.

Vision

Which toe of leader is not likely to be a transformational leader?

an individual who is not emotionally expressive

When top line executives are in the acceptance stage of the SARA model, individual contributors are in which stage?

anger or rehection

In Beer's model of organizational change, "C" refers to amount of ____

change

The ______ ______ outlines the sequence of events, key deliverables, time lines, responsible parties, metrics, and feedback needed to achieve new organizational goals.

change plan

A strong emotional reaction to, identification with, and belief in some leaders by followers refers to ____

charisma

True or False: Research has not shown strong support for the idea that transformational leaders are effective at large-scale societal or organization change.

false

True or false: charismatic leaders typically set low expectation for followers, despite expressing confidence in the ability of followers.

false

True or false: followers who are content with the status quo are most likely to perceive a need for a charismatic leader or be willing to devote great effort to fundamentally change an organization or society.

false

Which of the following best describes the relationship between followers and a charismatic leader?

followers strongly identify with their leader

Transformational leaders in a firm build trust in their leadership and the attainability of their goals through a(n) ______ of seemingly unshakable self-confidence, strength of moral conviction, personal example and self-sacrifice, and unconventional tactics or behavior.

image

Followers emotions are the fuel for organizational changes and change often requires a considerable amount of fuel. The key for leadership practitioners is to _____

increase dissatisfaction to the point where followers are inclined to take action.

Which of the following is not a characteristic a charismatic leader must have to be successful?

inflexible

A _____ is a system in which people pay large tributes to a small group of people at the top, ny get little in return.

kleptocracy

The system in which British citizens pay large sums of money in the form of taxes to support the queen reflects a

kleptocracy

Attributions of charisma will spread ____ in organizations having well-established social networks as compared to those without well-established networks.

more quickly

The _____ _____ questionnaire is a 360-degree feedback instrument that assesses five transformational and three transactional factors and a non-leadership factor.

multi-factor leadership