MGMT 4350 Chapter 12: Corporate Culture and Leadership Keys to Good Strategy Execution

Which of the following best describes corporate culture?

a set of attitudes, priorities, essential beliefs, and customs shared among those within a company that shape workplace behaviors.

The corporate culture at Walmart is centered on which of the following?

a strong work ethic among employees frugal operating practices

In order to mobilize the effort for excellence in strategy execution, managers who consistently fail to deliver results should be

replaced with a more effective manager.

Managing by walking around gives leaders a chance to

stay updated on progress and problems. make a face-to-face connection with workers.

Which of the following strongly influence a company's culture?

the company's traditions and the stories that get repeated the core values and beliefs that executives espouse the "personality" that permeates the work environment

Who is responsible for taking the lead in driving the pace of progress throughout the strategy execution process?

top executives

Managing by walking around can be defined as a leadership technique that involves

visiting various company facilities and talking with company personnel at different organizational levels.

Which of the following are examples of how company culture can contribute to the successful implementation of strategy?

A culture that celebrates sustainable environmental practices is conducive to a strategy promoting the use of energy-saving technologies. A culture that prides itself on customer service is conducive to the execution of a strategy to improve customer satisfaction.

Which of the following statements about high-performance cultures is true?

All employees are expected to maintain focus on and demonstrate passion for what needs to be done.

Standout traits at a company with a high-performance culture include which of the following?

a results-oriented work climate a "can-do" spirit

Which of the following statements about the corporate culture of a company is true?

Corporate culture involves both the unwritten rules in a company and company documents that set guidelines for behaviors.

True or false: Company culture has minimal impact on strategy execution and is unrelated to business performance.

False

True or false: When attempting to change a problem culture, top executives should move slowly and use a light touch when introducing new behaviors.

False

Which of the following statements about correcting flawed company strategy are accurate?

Sometimes poor performance is the result of flawed strategy rather than weak strategy execution. When a strategy is failing, it is the leader's responsibility to begin the process of correcting the problems.

Which of the following are appropriate criteria to determine whether a company has good strategic leadership?

The company is meeting or beating targets. The company's strategy is being executed competently. The company has a good strategy and business model.

Which of the following statements about problem cultures are accurate?

The more entrenched a problem culture is the more likely that culture is to disrupt strategy execution. The undesirable traits of a problem culture should be eliminated as quickly as possible.

Which of the following statements is true concerning the process of strategy execution?

The process of strategy execution is continuous and requires regular looping back to fine-tune procedures and make adjustments.

Which of the following situations would be associated with a company that expects personnel to abide by company norms?

There is steady peer pressure to follow norms. Company values are widely shared by nearly all employees.

The hallmark of a strong-culture company is

a company-wide emphasis on firmly established values, practices, and employee behaviors that moderate the workplace climate.

Which of the following are key features of a company's corporate culture?

a generally understood idea of "how we do things are around here" the impact that peer pressure has on employee behavior the way that the company treats external stakeholders

In order to drive the strategy execution process, top executives need to

apply constructive but unrelenting pressure on all organizational units to execute strategy.

The corporate culture of Apple Electric is largely centered on

being high protective of company-developed technology.

Making corrections during the strategy execution process depends on

effective implementation of corrective measures. determining the necessary course of action. analyzing the situation.

Average performers in a company need to be

encouraged to deliver better results.

Company culture is important because it

helps determines an organization's approach to business.

Which of the following cultural traits are considered unhealthy?

hostility to change politicized decision making trendy, popular subcultures

In order for a company culture to assist with the strategy execution process, the culture should be

in sync with the chosen strategy.

In general, unhealthy cultural traits

negatively influence company performance.