MGMT 450 Quiz 11

Corporate-level managers/executives are responsible for making decisions that impact profitability and the short-term and long-term success of an organization. To get the information they need, managers rely on output provided from

Executive Support Systems (ESS).

The type of text conversion process that is best suited for converting a handwritten invoice to digital text.

Intelligent Character Recognition

What is the most likely reason that unstructured decisions are typically made by higher-level management?

They require strategic, long-term thinking.

The question at the center of Simon Sinek's Golden Circle.

Why

The famous mystery house that had no architect.

Winchester

IBM estimates the U.S. economy loses over $3.1 trillion per year as a result of

bad data.

Quantifiable values that validate how effectively an organization is accomplishing significant business objectives are called key

performance indicators (KPIs).

What are the five classical functions of managers as identified by management theorist Henri Fayol?

planning, organizing, coordinating, deciding, controlling

What is a main component of the belief action outcome framework (BAO) that organizations provide to address the economic, environmental, and social impacts that result from their day-to-day operations?

sustainability reports

In terms of information quality, define "relevance" as a factor.

Data to be collected should be useful to the organization.

This enterprise architectural misstep is also known as kicking the can down the road.

Technical Debt

Which type of MIS report pinpoints outliers that vary from the norm, such as when a production quota falls below forecasted levels?

exception reports

What function allows managers the ability to search data sets for information that is needed for a given decision?

filtering

What type of decision-making software can identify issues and find and implement solutions at transactional speed?

high-velocity

Which of the measurable outcomes of the balanced scorecard framework focuses on organizational culture?

learning and growth

In the Five Whys, why is it important to continue to ask why after asking why the problem occurred?

this will help you understand the root cause of the problem, not just a surface issue that may have arose

The Data Management Body of Knowledge (DMBOK) defines the planning, implementation, and control of activities that apply quality management techniques to data as

data quality (DQ).

When managers work on strategic objectives, handle conflicts, and allocate budgetary resources to subordinates, what role are they enacting, according to Mintzberg?

decisional

The first step involved in knowledge management is ________.

identifying the goal of the project

In a multiple-criteria decision analysis (MCDA), what are you doing when you are identifying available options?

comparing different options in order to determine which are best candidates for measure