MGMT 4533 Ch 9-10

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Theoretical Approach Definition of Authentic Leadership

A pattern of leader behavior that draws upon and promotes both positive psychological capacities and a positive ethical climate, to foster greater self-awareness, an internalized moral perspective, balanced processing of information, and relational transparency on the part of leaders working with followers, fostering positive self-development.

Conceptualization: Characteristic of Servant Leadership

Ability to be a visionary for an organization, providing a clear sense of its goals and direction

Foresight: Characteristic of Servant Leadership

Ability to know the future based on current and past events

Emotional Healing: Servant Leader Behaviors

Being sensitive to the personal concerns and well-being of others. It includes recognizing others' problem and being willing to take the time to address them.

Building Community: Characteristic of Servant Leadership

Build a community to provide a place where people can feel safe and connected with others, but are still allowed to express their own individuality

Application of SL

Can be applied at all levels of management Taught at colleges Used by organizations, coaches, trainers, and consultants

4 key positive psychological attributes impacting Authentic Leadership

Confidence: self-efficacy Hope: based on willpower and goal planning Optimism: positive about capabilities and outcomes can achieve Resilience: ability to bounce back from challenging situations

Creating Value for the Community: Servant Leader Behaviors

Consciously and intentionally giving back to the community. Encourages followers to volunteer for community service.

Context and Culture: Antecedent Conditions Impacting Servant Leadership

Context of the organization (healthcare or wall-street) Dimensions of Culture (power distance)

Criticisms of Servant Leadership

Contradictory name No agreement on definition or framework Conflicts with individual autonomy

Persuasion: Characteristic of Servant Leadership

Creates change through the use of gentle non-judgmental argument

Moral Reasoning factor influencing Authentic Leadership

Enables authentic leaders to promote justice and achieve what is right for a community

Authentic Leadership Defined

Focuses on whether leadership is genuine and real. About the authenticity of leaders and their leadership. New approach

Strengths of Authentic Leadership

Fulfills need for trustworthy leadership in society Provides broad guidelines for those wanting to become AL Similar to transformation and servant, AL has explicit moral dimension. Not attribute that only some exhibit; anyone can learn Measured by a questionnaire Practical Approach = prescriptive Theoretical Approach = descriptive

Empowering: Servant Leader Behaviors

Giving followers freedom to be independent TA set own office hours

Healing: Characteristic of Servant Leadership

Helping them overcome personal problems. By healing followers, leaders heal themselves

Authentic Leadership - Intrapersonal

Leadership based on self-concept relates to actions. Relies on the life story of the leader.

Listening: Characteristic of Servant Leadership

Listen first Acknowledge the viewpoint of followers and validate these perspectives

Strengths of Servant Leadership

Makes altruism the central component of leadership process Share control and influence Not a panacea Measurable and valid

Helping Followers Grow and Succeed: Servant Leader Behaviors

Mentor and provide support. Listens to students, treats as adults, gives feedback without judgement.

Authentic Leadership - Interpersonal

Outlines authentic leadership as relational, created by leaders and followers together. reciprocal process because leaders affect followers and followers affect leaders

Self-Awareness: Authentic Leadership Component

Personal insights of the leader. Process in which individuals understand themselves, including their strengths and weaknesses, and the impact they have on others. Reflecting on core values, identity, emotions, and motives.

Servant Leadership Defined

Place the good of the followers over their own self-interests and emphasize follower development. Viewed as behavior, but sometimes trait

Bill George's 5 Dimensions of Authentic Leadership Characteristics

Provides a practical picture of what people need to do to become authentic in their leadership.

Putting Followers First: Servant Leader Behaviors

Publishing other authors names before her own to benefit them.

Empathy: Characteristic of Servant Leadership

See the world from follower point of view Confirms and validates the follower, making them feel unique

Relational Transparency: Authentic Leadership Component

Self-Regulatory Being open and honest in presenting one's true self to others Communicating openly and being real in relationships with others

Balanced Processing: Authentic Leadership Component

Self-regulatory Ability to analyze information objectively and explore other people's opinions before making a decision. Open about their own perspectives, and objective in considering others' perspectives.

Internalized Moral Perspective: Authentic Leadership Component

Self-regulatory Use internal moral standards and values to guide behavior Does not allow outside pressures to control them Consistent with their expressed beliefs and morals

Behaving Ethically: Servant Leader Behaviors

Shredding leaked document that could have benefited company and informed competitor of security issue.

Stewardship: Characteristic of Servant Leadership

Taking responsibility for the leadership role entrusted to the leader.

Follower Receptivity: Antecedent Conditions Impacting Servant Leadership

The receptivity of followers is a factor that appears to influence the impact of SL on outcomes like personal and organizational performance. For some SL may have a positive impact and for others SL is not effective

Conceptualizing: Servant Leader Behaviors

Thorough understanding of the organization - it's purposes, complexities and mission.

Leader Attributes: Antecedent Conditions Impacting Servant Leadership

Traits interact with ability to engage in servant leadership (moral development, EI)

Commitment to the Growth of People: Characteristic of Servant Leadership

Treating each follower as a unique person with intrinsic value that goes beyond his or her tangible contributions to the organization. Committed to helping each person in the organization grow personally and professionally

Awareness: Characteristic of Servant Leadership

Understanding oneself and the impact one has on others. View own perspectives in greater context of the situation

Authentic Leadership - Developmental

Views authentic leadership as something that can be nurtured in a leader rather than a fixed trait.

Critical Life Events - factor influencing authentic leadership

catalysts for change stimulate growth in individuals and help them become stronger leaders Attach insights to their life experiences (Howard Schultz EX)

Outcomes of Servant Leadership

follower performance and growth, organizational performance, societal impact

Criticisms of Authentic Leadership

little research support Moral component not fully explained Role of positive psychological capacities need clarification Not clear if it's sufficient to achieve organizational goals

4 Components of Authentic Leadership (Walumbwa)

self-awareness internalized moral perspective balanced processing relational transparency


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