MGMT CH 7

A company that is so open to other companies that electronic information is shared as if the companies were one exhibits: Multiple choice question. benchmarking transparency technology digital natives

transparency

True or false: The hierarchy of authority principle states that all workers should know to whom they report. True false question. True False

true

Which of the following would be the result of a departmentalization process? Multiple select question. The creation of a group including only accountants to process financial transactions The creation of a group of specialists to process the human resources functions of the business The creation of an employee handbook. Separating the functions of a taco stand into cashier and taco maker.

The creation of a group including only accountants to process financial transactions The creation of a group of specialists to process the human resources functions of the business

A cross-functional team that includes suppliers, distributors, and customers goes beyond organizational...

Boundaries

Which Fayol principle states that the amount of decision-making power vested in top management should vary by circumstances? Multiple choice question. Degree of centralization Unity of command Hierarchy of authority Esprit de corps Authority

Degree of centralization

Which Fayol principle states that the amount of decision-making power vested in top management should vary by circumstances? Multiple choice question. Hierarchy of authority Unity of command Degree of centralization Authority Esprit de corps

Degree of centralization

According to Fayol, the _______ of ______ principle states that functions are to be divided into areas of specialization.

Division of labor

Which Fayol principle states that a spirit of pride and loyalty should be created among people in the firm? Multiple choice question. Authority Order Clear communication channels Equity Esprit de corps

Esprit de corps

True or false: The key to success for companies in a capitalist economy is to remain inflexible during times of change. True false question. True False

False

The concept that states all workers should know to whom they report is referred to as the ____ of ____

Hierarchy of authority

A firm that has a marketing department organized geographically and a production process organized by function has which type of departmental structure? Multiple choice question. Hybrid Geographic Process Customer group

Hybrid

An organization that has direct two-way lines of responsibility, authority, and communication running from the top to the bottom of the organization, with all people reporting to only one supervisor is called a(n)

Line Organization

dentify the four ways to structure an organization. Multiple select question. Line organizations Matrix-style organizations Cross-functional self-managed teams Visual corporations

Line organizations Matrix-style organizations Cross-functional self-managed teams

If an organization temporarily borrows its specialists from different functional areas to accomplish a common project, it is implementing what type of organization? Multiple choice question. Virtual organization Line organization Self-managed team Matrix organization

Matrix organization

Written rules and procedures. promotion based on qualifications, and job descriptions are organizing principles proposed by: Multiple choice question. Max Weber Mary Parker Follett Henry Gantt Frederick Taylor

Max Weber

Under which Fayol principle do workers think of themselves as a coordinated team? Multiple choice question. Esprit de corps Unity of command Authority, degree of centralization, and clear channels of control Subordination of individual interest to the general interest Division of labor

Subordination of individual interest to the general interest

True or false: Clear communication channels refers to the worker's ability to reach others in the firm quickly and easily. True false question. True False

True

Regardless of the size of the organization, the principles of organizing include: Multiple select question. a hierarchy of authority deciding what work needs to be done knowing that change in the environment doesn't affect internal structures dividing up the tasks to be done

a hierarchy of authority deciding what work needs to be done dividing up the tasks to be done

Centralized authority occurs when decision making is done: Multiple choice question. at all levels of management by employee teams by employees at the top level of management

at the top level of management

Cross-functional self-managed teams are used in organizations to Multiple choice question. reduce the communication between divisions reduce team empowerment increase the effects of specialization and differentiation break down barriers between functional departments

break down barriers between functional departments

An important decision to be made while designing a responsive organization is about the size of the span of...

control

Nike's strength is in designing and marketing athletic shoes and Apple's is in marketing innovative electronics. These are examples of each company's: Multiple choice question. organizational purpose mission statement core competencies largest cost center

core competencies

Groups of employees from different departments who work together on a long-term basis are called: Multiple choice question. cross-functional teams virtual corporations line and staff organizations matrix organizations

cross-functional teams

By developing , a ____ _____ _____ company can reduce its production costs if it can purchase raw materials in bulk; the average cost of goods goes down as production levels increase.

economies of scale

Restructuring involves redesigning an organization so that it can be more ______ and _______ .

effectively and efficiently

As organizations adopt empowerment, reduce the number of middle managers, and hire more talented and better educated lower-level employees the trend today is to ______ the span of control. Multiple choice question. expand moderately decrease tighten reduce

expand

The structure that details lines of responsibility, authority, and position that represents different types of organizational design is known as a __________ organization.

formal

A system in which one person is at the top of the organization and there is a ranked or sequential ordering from the top down of managers who are responsible to that person is called a(n)

hierarchy

Some companies create ______ structures because the sales department has geographic departments, production is by function, and marketing is by customer groups.

hybrid

A manufacturer who uses just-in-time inventory management shares information in real time with its supplier. This is an example of ______ transparency between firms using technology.

internet

Line managers are those who have the authority to: Multiple select question. issue orders provide advice about affirmative action adjust to changing conditions enforce discipline

issue orders adjust to changing conditions enforce discipline

In one of your business courses you are assigned a team project. During your first meeting you separate the project duties according to each person's degree major. This is known as division of

labor

Production workers, distribution people, and marketing personnel who are responsible for directly achieving organizational goals are called ________ personnel.

line

Four ways to structure an organization include line, _______ and _____ , matrix, and cross-functional teams.

line-and-staff

Economies of scale work best in a company that makes large quantities of goods using ____ _____ processes.

mass production

A large organization might use a flat organization structure in order to: Multiple choice question. maintain a narrow span of control match the flexibility of small firms centralize operations increase corporate control

match the flexibility of small firms

The principles of bureaucracy which brought consistent application of rules and procedures to organizations were proposed by...

max weber

Using communications technology and other means to link organizations and allow them to work together on common objectives is referred to as ______ .

networking

Using communications technology to link organizations and allow them to work together on common objectives is called: Multiple choice question. benchmarking structuring networking interacting

networking

For a department to operate effectively, the organization must allocate it sufficient _______ such as funds and personnel.

resources

When a department is assigned responsibility for specific tasks, it should also be allocated the ______ to accomplish its objectives.

resources

Changing a supply line to make it more efficient and a better use of resources would exhibit: Multiple choice question. restructuring benchmarking networking the hiring function

restructuring

An organization structure in which decision-making authority is maintained at the top level of management is called a(n) ______ organization. Multiple choice question. decentralized span of management centralized overcentralized

centralized

Fayol's _______ principle states that materials and people should be placed and maintained in the proper location within an organization.

order

The line organization has direct lines of _______ that extend from the top manager to employees at the lowest level of the organization. Multiple select question. responsibility communication authority collaboration

responsibility communication authority

A _____ structure, also called a project management structure, sets up teams from different departments, thereby creating two or more intersecting lines of authority.

matrix

Under unity of command, each worker is to report to only ______ boss.

one

ccording to Fayol, division of labor states that functions within an organization are to be divided into areas of .....

specialization

A temporary networked organization made up of replaceable firms that join and leave as needed is called a(n): Multiple choice question. virtual corporation matrix organization restructured organization outsourced corporation

virtual corporation

A temporarily networked organization made up of replaceable firms that join and leave as needed is called a(n) ________ organization.

virtual

An advantage of a ______ organization structure is that lower level employees have authority to respond more quickly to customer needs.

flat