MGMT Chapter 13

The United States is a place where people with different religious, ethnic, and racial differences are merged into an American identity. Therefore, it is known as ______.

a melting pot of the world

Diversity Credo is an important strategy that an organization should develop to ensure ______.

diversity is managed effectively

In terms of leadership, the Dutch place importance on ______.

egalitarianism

In an enlightened workplace, ______.

eliminating ageism is considered priority

True or false: Leaders managing both men and women working together should not encourage romantic relationships at workplaces because such relationships are always counterproductive.

false

In order to manage diversity effectively, organizations should ______.

formulate strategies to recruit more people from varied backgrounds

True or false: The habits of leaders can be easily changed.

false

One must never touch someone's head in ______ cultures.

Buddhist

_____ is caused by intolerance.

discrimination

Individuals can manage diversity effectively by ______.

valuing and connecting with their own culture

When women and men discuss their problems with each other, there is a conflict as women ______.

want support for their feelings

Which of the following hindrance habits should be avoided by individuals and organizations to unfreeze attitudes? (Check all that apply.)

-"die-casting" -"just-like" -"go or no-go"

What should be the characteristics of a cross-cultural leader? (Select all that apply.)

-Ability to adapt to travel to foreign countries -Understanding of political and cultural environments worldwide -Knowledge of trends and technologies in other cultures

Which of the following factors sidetrack women in their workplaces? (Check all that apply.)

-Bias in the minds of women -Lack of support -Disillusionment preceded by the lack of opportunity

What should effective leaders do in order to deal with diversity? (Check all that apply.)

-Develop people -Empower people -Communicate with people

Which of the following leadership characteristics is opposed by majority of employees in the United States? (Check all that apply.)

-Independent leadership -Self-protective leadership

Which of the following guidelines should be followed by leaders who manage both men and women working together? (Check all that apply.)

-Let employees know that responsible behavior is expected from them. -Seek to guide employees rather than control them.

According to the Center for Creative Leadership, what do women at high leadership positions use to motivate their subordinates? (Check all that apply.)

-Open communication -Participative leadership -Employee empowerment

Which of the following dimensions are included in a diversity wheel that helps understand and appreciate diversity in a group? (Check all that apply.)

-Organizational dimensions -Internal dimensions -External dimensions

Which of the following statements are true of the leadership styles of women according to meta-analysis and individual studies? (Check all that apply.)

-They are less autocratic than male leaders. -They tend to be more participative than male leaders.

Which of the following does diversity include? (Check all that apply.)

-educational level *Disability status *Religion

One among various cultural clusters that emerged on the basis of common language, geography, religion, and history is ______.

Latin Europe

The "standardization" habit, The "rigid" habit, The "go or no-go" habit

The "standardization" habit matches Choice, Failing to appreciate the special interests, needs, and aptitudes of other individuals Failing to appreciate the special interests, needs, and aptitudes of other individuals The "rigid" habit matches Choice, Dealing with individuals and situations in a particular set manner and allowing no flexibility Dealing with individuals and situations in a particular set manner and allowing no flexibility The "go or no-go" habit matches Choice, Classifying individuals as either all one way or all another way and providing no provisions for in-between Classifying individuals as either all one way or all another way and providing no provisions for in-between

According to meta-analysis and individual studies, which of the following statements is true of women leaders when compared to male leaders?

They are less likely to initiate negotiation for opportunities.

Identify a true statement about cultural stereotypes.

They are not always applicable to every individual.

Identify a true statement about veterans.

They represent traditional family values and work culture.

Which of the following generational cohorts view technology as an integral part of daily life?

Today's iGeneration

In an organization, managing and valuing diversity as an asset leads to ______.

an increase in creativity in the workforce

______ is the traditional American image of diversity.

assimilation

More career problems are faced by women when compared to men as they ______.

assume more domestic responsibility

Catholics: Protestants: Buddhists: Muslims:

consideration effectiveness responsibility continuity

According to linguist Deborah Tannen, women are different from men as they ______.

create rapport by talking

The willingness to investigate the reasons people act the way they do in different cultures and the awareness of it is known as ______.

cultural competency

An invisible barrier that prevents women from moving to top leadership positions is termed as ______.

glass ceiling

To manage diversity effectively, employees should try to understand each other as ______.

individuals

A(n) ______ approach is used by an effective leader.

integrative

The _____ approach used by effective leaders involves bringing people, gender, races, and stages of development together and consolidating them to form a whole that is greater than the sum of its parts.

integrative

One of the qualities of a leader that is valued across all cultures is ______.

integrity

Double standards prevail in an organization when ______.

mistakes made by men are more tolerated than those made by women

While dealing with employees, leaders should ______.

not look up or look down at them on the basis any physical attribute

To empower others, an effective leader should ______.

promote participation of employees

In Great Britain, an individual should ______.

say please and thank you often

What type of leaders are least popular across the globe?

self-centered leaders

A success factor for women in high leadership positions as identified by the Center for Creative Leadership is ______.

the determination to succeed

What is expected of individuals in Spain?

they should be ready to dine till midnight

What must be present for progress toward assimilation and multiculturalism to occur in an organization?

tolerance

True or false: Organizations can gain competitive advantage over other organizations by ensuring diversity in the recruitment processes.

true