MGMT Final
Which of the following statements about the managerial grid is true? It holds that a leader's personal history and knowledge can seldom influence his or her style. It holds that the quality of leadership style depends on the level of each behavior portrayed. It holds that effective leaders should exhibit either task-oriented or relations-oriented leadership styles. It holds that task-oriented and relations-oriented behaviors are at two ends of the same spectrum.
It holds that the quality of leadership style depends on the level of each behavior portrayed.
Managers have a difficult job because daily they are faced with competing values and demands, which means that it is impossible to satisfy everyone. True False
True
Which of the following is an advantage of a strong culture? Strong cultures increase performance even in turbulent environments. It is a simple and easy task to change the strong culture of an organization. Organizations with strong cultures only encourage ethical behavior. A strong culture has been linked to better levels of performance.
A strong culture has been linked to better levels of performance.
Which of the following is a disadvantage of a strong culture? A strong culture requires more coordination and monitoring. A strong culture seldom influences an organization's performance. A strong culture tends to be difficult to change. In a strong culture, the goals can be confusing.
A strong culture tends to be difficult to change.
Which of the following refers to the "Great Man" theory? A theory in which leaders are more effective depending on the favorability of a leadership situation, which is described by leader-member relations and task structure. A theory of leadership that explained leadership by examining the traits and characteristics of renowned leaders of human history. A theory of leadership that tries to reveal a set of universal traits and skills that are relevant in all leadership situations. A theory of leadership in which leaders treat each member differently, and as a result, develop unique relationships with each member.
A theory of leadership that explained leadership by examining the traits and characteristics of renowned leaders of human history.
The person who has a Low Goal orientation and High Relationship orientation exhibits this conflict management style. Accomodating conflict management style. Collaborative conflict management style. Compromising conflict management style. Competitive conflict management style.
Accomodating conflict management style.
Groupthink: Extreme consensus in a group during a decision-making process due to: All of these items. Overestimation of the group's opinion. Close-mindedness. Pressures toward uniformity.
All of these items.
Which of the following statements is true of the levels of organizational culture? Assumptions are the meanings that members of an organization attach to artifacts. Assumptions are deeply embedded in an organization's culture. Values are visible organizational structures, processes, and languages. It is quite difficult to note the artifacts present in an organization.
Assumptions are the meanings that members of an organization attach to artifacts.
In the Gulati PowerPoint, which of the following is NOT identified as 'Sources of Conflict' in groups or teams? Cognitive conflict: Conflict that results from disagreements over work-related issues such as meeting schedules, work assignments, processes, or the task itself. Autonomy: A state of independence and self-determination in an individual or a group, Affective conflict: Conflict in which individuals attack each other's personalities through criticism, threats, and insults. Groupthink: Extreme consensus in a group during a decision-making process .
Autonomy: A state of independence and self-determination in an individual or a group,
Referring to core values and fundamental beliefs, which of the following refers to a constant factor that drives behavior in variable situations? Cognition Personality Character Knowledge
Character
Which of the following statements is true about leadership skills? Cognitive skills are developed through experience. Cognitive skills refer to a leader's knowledge about an organization. Interpersonal skills refer to a leader's ability to interact with others. Technical and interpersonal skills are more innate.
Cognitive skills are developed through experience.
This conflict management style has a High Goal orientation and Low Relationship orientation. Avoiding Accommodating Compromising Competing Collaborating
Competing
The conflict management style that is intermediate in both Assertiveness and Cooperativeness. Collaborative Compromising Controlling/Competing Avoidance
Compromising
_______ skills refer to a manager's ability to see the organization as a whole and to understand how various parts fit together to work as an integrated unit. Conceptual Research Technical Financial
Conceptual
Which of the following is a characteristic of an Cohort's culture? Culture is unchangeable Culture is dynamic It is unrelated to performance It can be easily copied by competitors
Culture is dynamic
Felipe, the marketing lead in an organization, treats each of his team members differently and maintains unique relationships with them. Daradath and Amanda are members of his team. He assigns more interesting tasks to Daradath and offers him more rewards. On the other hand, Amanda is simply required to comply by formal rules and receives the standard benefits of the job. From this scenario it can be inferred that: Amanda belongs to Felipe's in-group. Daradath belongs to Felipe's in-group. Amanda belongs to Daradath's out-group. Felipe belongs to Daradath's out-group.
Daradath belongs to Felipe's in-group.
Which of the following aspects of a leader's role in relation to culture is deemed critically important to an organization's success? Inspire managers and employees to work as they wish in an attempt to reduce their job related stress. Reward employees and managers with pay based on commitment and continue raising the bar. Empower employees to make independent decisions and to find ways to improve operations. Acquire more companies and adopt all elements of the acquired company's weak culture.
Empower employees to make independent decisions and to find ways to improve operations.
The three objectives of a charismatic leader are to: Involve, integrate, and implement. Mark, motivate, and monitor. Envision, empathize, and empower. Support, sympathize, and solve.
Envision, empathize, and empower.
Inclusive leaders prioritize their personal leadership style to ensure that it flexes to accept every opinion as the right opinion. True False
False
It is quite difficult to note the artifacts present in an organization. True False
False
John Terzian lacks the confidence to turn his business around. True False
False
John Terzian likely possesses a very low level of agreeableness. True False
False
Taking notes in class is not helpful for kinesthetic learners. True False
False
The Execution Domain of strengths focuses on how you leverage influence to get others on board. True False
False
The MBTI (Myers Briggs Type Indicator), can be a good guide to be used for hiring and selection decisions. True False
False
The comprising conflict management style shows that the person has Low Goal orientation and Low Relationship orientation. TRUE OR FALSE
False
The most important consideration in whether a company acts ethically or not is based on their rules and policies. True False
False
_______ skills refer to a manager's ability to work with people and understand employee motivation and group processes. Human relations Conceptual Common sense Extroverted
Human relations
When we discuss knowledge, skills, and abilities ... the level of ability we are referencing is ____. whether the individual values match the organizational values. None of these. IQ, Emotional Intelligence, kinesthetic, physical (to name a few). The Big Five, proactive personality, MBTI.
IQ, Emotional Intelligence, kinesthetic, physical (to name a few).
Which of the following is a benefit of task-oriented leadership style? Deeper commitment. Employee satisfaction. More creativity. Improved performance.
Improved performance.
Ireland is the top manager of a firm which is going to acquire another firm in the similar industry. Which of the following should Ireland do after acquiring the company in terms of culture? Ireland should encourage employees to follow both cultures in an attempt to avoid any conflict situations. Ireland should completely sacrifice her organizational culture and adopt the culture of the acquired company. Ireland should preserve those elements of each culture that are essential to the company's well-being. Ireland should stick to her own organization's culture regardless of whether the acquired company's culture is efficient or not.
Ireland should preserve those elements of each culture that are essential to the company's well-being.
Which of the following characterizes a weak culture? No agreement on the firm's values. High role clarity. Employees require less coordination and monitoring. Allows a company to run more smoothly and quickly.
No agreement on the firm's values.
In the article on 6 Practical Steps For Resolving Relational Conflict, why is it important to 'Reaffirm the Relationship'? The end goal is to strengthen, preserve, or restore a relationship. Someone has to win and someone to lose. You may need to 'ask for' or 'obtain items' in future negotiations. To clearly establish your BANTA prior to entering into a relationship.
The end goal is to strengthen, preserve, or restore a relationship.
Which of the following is the best example of a Cohort with a strong culture? MGMT 200's cohort culture is very flexible and can be easily changed in response to changing environments. The students of the MGMT 200 Cohort, a stellar group, experience role ambiguity and therefore they require more coordination and monitoring. The performance of the MGMT 200 Cohort tends to fluctuate, wherein, it's good under stable environments and very poor under turbulent environments. The MGMT 200 Cohort is a group characterized by low levels of agreement among students about what is valued in the Cohort.
The performance of the MGMT 200 Cohort tends to fluctuate, wherein, it's good under stable environments and very poor under turbulent environments.
Which of the following refers to an organization's assumptions? The underlying essence of why members of an organization act as they do Aspects deemed important by members of an organization Day-to-day behaviors that can be observed Relational factors between an organization's culture and its performance
The underlying essence of why members of an organization act as they do
Which of the following refers to an organization's assumptions? The underlying essence of why members of an organization act as they do. Relational factors between an organization's culture and its performance. Day-to-day behaviors that can be observed. Aspects deemed important by members of an organization.
The underlying essence of why members of an organization act as they do.
Which of the following is true of low efficiency/high effectiveness situations? They arise when managers choose the right goals to pursue, but do a poor job of using resources to achieve those goals. They arise when managers choose the wrong goals to pursue and make poor use of resources. They arise when managers choose the right goals to pursue and make good use of resources to achieve those goals. They result in the production of a low-quality product that customers do not want.
They arise when managers choose the right goals to pursue, but do a poor job of using resources to achieve those goals.
The Big Five personality inventory is best suited for research and use in organizational decision making about personality with regard to individual differences, even though very few companies use it. True False
True
The study of organizational behavior helps you think critically about the skills necessary to diagnose situations, ask tough questions, evaluate the answers, and act in an effective and ethical manner regardless of situational characteristics. True False
True
In the Gulati PowerPoint, which of the following is NOT a causes of Intergroup conflict? Competition for scarce resources. Stereotyping the other group as "the enemy". Group loyalty that exaggerates group differences. Unclear goals and objectives.
Unclear goals and objectives.
Which of the following questions should a manager address while acquiring a company in terms of culture? Which culture is the best? How socialized are the employees? Is culture linked to performance? Where are the similarities and differences?
Where are the similarities and differences?
Technical skills of leadership refer to: a leader's ability to make decisions with sound reasoning. a leader's ability to understand the internal and external environments. None of these a leader's ability to interact with others. a leader's knowledge about an organization and job-related activities.
a leader's knowledge about an organization and job-related activities.
John Terzian is ___. a law school failure. a business man that has succeeded in every new venture. an entrepreneur. a man of wavering integrity.
an entrepreneur.
Laney, a firm's marketing head, had certain characteristics that made her gain the team's loyalty. Moreover, she can elicit performance beyond expectations from the team members. She has the ability to motivate her team members through strong communication skills. From this description, it can be inferred that Laney is a _____ leader. transactional task-oriented bureaucratic charismatic
charismatic
You completed the Conflict-Management Style Survey to help you become more aware of your characteristic approach, or style, in managing ____ . your emotions conflict others subordinates
conflict
Jonah is an organization's marketing lead. He has sound knowledge about the organizational activities and can make effective job-related decisions. However, his team members are unable to achieve sales target that he sets without any delay. His team members complain that Jonah does not respond or even pay attention to their problems and interests. This shows that Jonah lacks the _____ skills of leadership. cognitive intellectual technical interpersonal
interpersonal
The process of understanding how work gets done and how individuals should interact is called _____. socialization internalization identification adaptation
socialization
Diversity is ___. celebrating how similar we are. the experience - who are not at the table - when every voice is heard. intentional behaviors to include everyone. the differing individuals - who are in the organization, in the classroom, who are at the table.
the differing individuals - who are in the organization, in the classroom, who are at the table.
The iceberg as a model, or analogy, of individual differences shows us that ___. what we see in other's behaviors are external traits. what we see in other's behaviors is limited if they give us the cold shoulder. the surface level view of individuals is fake. what we see in other's behaviors are internal traits.
what we see in other's behaviors are external traits.