MGMT3080 - Final

When you were younger, you always loved the Cincinnati Reds. You loved them even more when they presented at the Lindner college last year and talked about their co-op program. You feel like they would be a great place to work because they are steeped in baseball culture, and you are a huge Reds fan. What stage of the socialization process are you in?

Anticipatory

Which style of conflict resolution creates a lose-lose approach?

Avoiding

The Happy Hog Ranch decides to raise the prices for their meat, and notifies Bob that the meat will cost him more than he used to pay. Bob has based his advertising on the quality of his meat, and he can't find meat of high enough quality anywhere else. Which of Porter's Five Forces is demonstrated here?

Bargaining Power of Suppliers

Robert Franklin owns and operates Bob's BBQ in Wichita, Kansas. Bob's BBQ has been very successful for many years because their sauce is the best in the city. Bob also uses local Kansas beef and pork from a top-end ranch (The Happy Hog Ranch), so the meat at Bob's BBQ is always tender and delicious. In order to operate a BBQ restaurant in competition with Bob, competitors would have to buy a very expensive smoker, so very few new BBQ restaurants are opened in Wichita.

Based on the paragraph above, answer the following three questions.

____ refers to where decisions are formally made within the organization.

Centralization

_____ reflects a shift in the behaviors of employees, but not their attitudes, in response to an influence attempt.

Compliance

Leadership behaviors which demonstrate that the leader supports the followers and wants to create a culture of respect and communication fall into what category?

Consideration

John just announced to his employees that if they meet the sales goal for the month of August, they all can have a paid four-day vacation to a very nice resort. This is an example of which of the following styles of leadership?

Contingent reward

When you ask your boss for a raise, she turns you down, saying that she has a constrained budget, and her manager will not let her give anyone more pay. What contingency factor is she talking about?

Discretion

In the video we watched in class about the producer who signed Nine Inch Nails, the main tactic he used to get Trent Reznor's current record label to work with him was:

Empathy

Which of the following is a characteristic of an organic organization?

Employees are encouraged to develop knowledge and expertise outside of their specialization.

During this stage of the socialization process, employees can encounter reality shock.

Encounter

Which of the following are the beliefs, philosophies, and norms that a company explicitly states?

Espoused values

Stacy is the department manager at Kiebler Industries, an electronic appliance manufacturer. In order to meet the sales target that Stacy has, she offered to her sales staff the following deal: If each individual increased their sales target by 20 percent for the month, she would meet the company's goals. If she meets the company's goals, all employees in sales get a three-day paid vacation to a nearby resort. Stacy is using which of the following influence tactics?

Exchange

Which power is derived from a person's skill or knowledge on which others depend?

Expert

Assuming that your interests and the interests of the other party are in opposition is called the:

Fixed pie perception

What element of organizational structure deals with policies and routines of behavior which serve to standardize service in all locations?

Formalization

Fred's BBQ, a competitor in the Wichita market, is finally able to make a sauce that is very similar to the recipe that Bob uses. Which of the important traits of a resource is now being challenged for Bob's BBQ sauce recipe?

In-Imitable

The _____ dimension of transformational leadership involves behaving in ways that help followers achieve their potential through coaching, development, and mentoring.

Individualized consideration

_____ is aimed at accomplishing a win-win scenario by using problem solving and mutual respect to achieve an outcome that is satisfying to both parties.

Integrative bargaining

In the resource-based-view (RBV) of organizations, resources must be all of the following except _____ to create competitive advantage.

Intelligent

Which of the following styles represents avoidance of leadership altogether?

Laissez-faire

_____ reflect(s) the jargon, slang, and slogans used within an organization.

Language

_____ power is derived from a position of authority inside the organization.

Legitimate

Mechanistic organizations are typified by a structure that relies on all of the following except:

Low centralization

_____ cultures are those where all employees are friendly to one another, but everyone thinks differently and does his/her own thing.

Networked

Google and Microsoft use open plan offices, where employees work at desks in large open spaces. What element of organizational culture does this represent?

Physical Structures

_____ can be defined as the ability to influence the behavior of others and to resist unwanted influence in return.

Power

In order to get his employees to follow a new policy, Edward posted the policy in all workspaces, and then berated and yelled at all employees he saw who were violating the policy. What influence tactic is Edward using?

Pressure

Any time Rodney needs to convince others, he brings logical arguments and hard facts. It is very difficult to not see his viewpoint and consider his requests when he asks for something. Rodney is using which of the following influence tactics?

Rational persuasion

During which phase of the leader-member exchange theory does a manager describe role expectations to an employee, with the employee attempting to fulfill those expectations with his/her job behaviors?

Role taking

A cooking supplier discovers a way to build smokers that takes far less metal and expertise. Due to this, the price for an industrial smoker (which any BBQ restaurant would need) drops to a very reasonable cost. Which of Porter's Five Forces is demonstrated here?

Threat of New Entrants

_____ is the force in Porter's Five Forces Model which refers to the possibility that other companies will join the focal company's chosen market niche.

Threat of New Entrants

____ leadership involves inspiring followers to commit to a shared vision that provides meaning to their work while also serving as a role model who helps followers develop their own potential and view problems from new perspectives.

Transformational

When the other party in the negotiation immediately accepts your first offer, and this results in you feeling like you could have gotten a better outcome, that is called:

Winner's curse

According to the bargaining zone model of negotiation, what should your BATNA equal?

Your reservation point

The distance between your target point and your reservation point in a distributive negotiation is called your ________ range.

aspiration

All of the following are elements of an organizational structure EXCEPT:

idealized influence

In organizations with fragmented cultures, we tend to find _____ sociability and _____ solidarity.

low; low

In the leader-member exchange theory, the low-quality exchange dyad forms the leader's:

out-group

The degree to which tasks in an organization are divided into separate jobs refers to:

work specialization