MGT 104- Ch.14 HW

Trey wants his employees to improve quality, cut costs, be responsible for their outcomes, and have the authority to make decisions. Trey can accomplish this through ______, by which the knowledge, tasks, and decision-making responsibilities of employees are expanded.

Empowerment

What is the process whereby employees at all levels are given decision-making authority in which they are responsible for their own outcomes, improving quality, and cutting costs?

Empowerment

Research suggests that men and women in leadership positions in organizations tend to exhibit different leadership styles. Which of the following correctly characterize women's leadership styles?

Engage in less consideration than men Participative, includes subordinates in decision making

When leaders exhibit positive moods, group members ______

Experience positive moods

True or false. A charismatic "larger-than-life" leader often takes a company down a slippery slope due to risky decisions.

False

True or false. Under relationship-oriented leadership, jobs rarely get done.

False

True or false: Differences in attitudes toward collectivism and individualism prompt Japanese leaders to be more involved with individual followers and European and American managers to be more involved with group identity.

False

A manager's ______ power is based on where they are positioned in the organizational hierarchy.

legitimate

Annabella is the manager of a greeting card store. By nature of her position, she has _____ power.

legitimate

Compared to male managers, female managers tend to be ______, and women do not engage in ______ than men.

more participative; more consideration

When a leadership substitute model is in place, this means that __________________________

organizational members can perform at a high level without a manager leading them

According to House's ______ theory, leaders should (1) identify the outcomes that their subordinates desire, (2) reward subordinates for high performance and meeting objectives, and (3) clarify the paths that subordinates can take that lead to the attainment of work goals.

path-goal

Sharing power ___________________ with their followers, leaders seek to help those in society who are struggling and to ensure that their needs are met so that they may develop as individuals and have a sense of well-being.

servant

Early models of leadership focused on characteristics or ______________ that cause effective leadership.

traits

Which of the following type of leader is most likely to ask for employee and customer feedback to determine what is working and what is not within the organization?

A transformational leader

Jasmine is an enthusiastic, self-confident leader and is able to communicate her vision to all her subordinates. What type of leader is Jasmine?

Charismatic

Leaders who are enthusiastic, self-confident, and able to communicate their vision to subordinates are ______ leaders

Charismatic

The two basic kinds of leader behavior that leaders engage in to influence their subordinates are _________________

Consideration and initiating structure

Fiedler's model explores how a manager's leadership style needs to fit the situation to increase effectiveness, while the path-goal theory focuses on how managers should motivate employees. The leadership substitutes model shows managers how they can free up time to focus on other things by promoting leadership substitutes. The three ______ models are complementary, as each adds a dimension to the theory versus contradicting it.

Contingency

Fred Fiedler's model, Robert House's path-goal theory, and the leader substitutes model are all ______ models of leadership.

Contingency

What is it called when leaders' behaviors encourage and support their employees so that they are able to grow, develop, and excel on the job?

Development consideration

As a transformational leader, Ann consistently supports and encourages her employees. When they are struggling with a particular skill set, she takes time and company resources to help them develop and grow. Ann is engaging in ______ consideration with her employees

Developmental

What was the primary focus of Robert House's path-goal theory?

He focused on what managers can do to motivate their employees to achieve group and organizational goals.

Maxwell is a leader for a large organization. In order to influence his employees, Maxwell should engage in the leader behavior of consideration and __________________

Initiating structure

When leaders engage in ______ stimulation, they are helping make those they are leading to be aware of problems and view them in ways that are, consistent with the visions of their leaders

Intellectual

Samantha believes the speed of productivity can be improved; she knows how it can be done and she has a plan to increase it by 20% by the end of the second quarter. If this happens, she believes it will save 750 jobs. As she proposes her specific plans, her staff recognizes that what she is saying makes sense and her solution is viable. Samantha is engaging in __________

Intellectual Stimulation

What happens when managers use intellectual stimulation to engage their employees?

It empowers their employees to take personal responsibility for helping to solve problems

A person who inspires, motivates, and directs activities to achieve group or organizational goals by influencing other people is a _____________

Leader

Prominent contingency models of leadership include the:

Leader substitutes model. Path-goal theory. Fiedler's contingency model.

Fiedler's contingency model, House's path-goal theory, and the leadership substitutes model all reflect how a(n) ____________ style needs to be matched to a situation for maximum effectiveness

Leadership

Fiedler's contingency model, House's path-goal theory, and the leadership substitutes model all reflect how a(n) _________________ style needs to be matched to a situation for maximum effectiveness

Leadership

A contingency model in which leaders motivate subordinates by identifying their desired outcomes and rewarding them for high performance is ______

Path goal theory

Managers choose to influence other people in specific ways that shape how they approach the principal tasks of managing. This refers to managers' __________________

Personal leadership style

The specific ways in which a manager chooses to influence other people is referred to as __________________

Personal leadership style

Managers' personal leadership styles shape how they influence their employees as well as how they approach _____________________

Planning and other principal tasks of managing

Legitimate, coercive, reward, expert, and referent are the five sources of managerial ______

Power

Janice's manager goes out of her way to develop a good relationship with the employees and is very concerned with being liked by everyone on her staff. According to Fred E. Fiedler's theory, Janice's manager is _____________

Relationship oriented

Which leader styles are most concerned with being liked by their employees?

Relationship-oriented leaders

What is one of the five sources of managerial power

Reward

Laverne joined Biz Mart's philanthropic branch of the company, which offers education and business training to low-income districts. As a ______ leader, Laverne started a new program of collecting gently worn men's and women's business attire to bring to the communities her company was serving.

Servant

U.S. organizations tend to have a _____ profit orientation

Short term

When a situation or context acts in place of the influence of a leader and makes leadership unnecessary, this is referred to as a leadership _______________

Substitute

When employees are self-motivated, empowered, or work in self-managed teams, leadership ______ are present. In essence, these replace the need for the presence of the formal leader.

Substitute

Marie, the group leader, has a very negative attitude. According to a study, which of the following will likely characterize the members of her group?

They are likely to have negative attitudes. They will exert more effort.

What do leaders within an organization do to make it effective?

They motivate their employees to achieve organizational goals

Daniella's preferred way of motivating her subordinates is to reward them for high performance while reprimanding them for poor performance. Daniella is a ______ leader, using a more task-oriented approach

Transactional

Leaders who motivate their subordinates by rewarding them for high performance and reprimanding them for low performance are ______ leaders.

Transactional

Winston wanted to assign projects to his staff in such a way as to encourage low performers to improve and progress. He told his workers that those who reached their current goals would then be assigned to work on the new, dynamic project; but those who didn't meet their goals would close out the year finishing up leftover, boring work. In which type of leadership was Winston engaging?

Transactional

A leader who is able to generate excitement and revitalize and organization is a ______ leader

Transformational

Simone works to make sure her employees understand how valuable their performance is to achieving the goals of the organization, and also that she is aware of their needs for personal growth, development, and accomplishment. Simone is exhibiting ______ leadership.

Transformational