MGT 2000 Ch 2 Quiz

Which of the following is a terminal value? creativity honesty know-how justice

justice

Dawson Consulting is restructuring to make the firm more profitable. Mack, the CEO, is offering monetary rewards for anyone who brings in a potential client. What kind of power is Mack employing? legitimate power expert power referent power reactive power

legitimate power

The idea of a workplace that is stable and has continuity is ________ today's world. a critical component of something to insist on in not realistic in still very important in

not realistic in

The Sarbanes-Oxley Act established strict guidelines ________. to prevent corruption in Congress to prevent insufficient oversight in company boards to promote diversity in company boards to eliminate oversight in company boards

to prevent insufficient oversight in company boards

Emotions are able to ________ in a process called limbic resonance. travel from one person to another elevate a person's mood interfere with rational thought processes cause people to become distracted

travel from one person to another

A manager with a Theory Y view of human nature is more likely to ________. distrust his employees and watch them carefully trust his employees and empower them with decision-making ability give his employees lifetime job opportunities if they are competent institute strict reward systems to induce employees to work hard

trust his employees and empower them with decision-making ability

What is the biggest drawback to Fiedler's Contingency Theory? Fiedler suggested that the situation determines which leadership style works best. Fiedler suggested that leadership styles were permanent, so a leader could not change style depending on the situation. Fiedler suggested that leadership styles were not permanent, so a leader would not have a consistent style in any given situation. Fiedler suggested that employees' readiness determines which leadership style works best.

Fiedler suggested that leadership styles were permanent, so a leader could not change style depending on the situation.

Sean is a middle manager attending a leadership seminar. He tells the group that his social and emotional intelligence is high, but he is not very good at controlling his own emotions. What should the seminar leader tell Sean? He is correct to think his social and emotional intelligence is high because social and emotional intelligence has nothing to do with one's own emotions. He shouldn't worry about his deficiency because social and emotional intelligence is not very important in leadership. He is mistaken to think his social and emotional intelligence is high because self- management, or controlling one's own emotions, is a key part of social and emotional intelligence. He shouldn't worry because self-control is not a very important part of social and emotional intelligence.

He is mistaken to think his social and emotional intelligence is high because self- management, or controlling one's own emotions, is a key part of social and emotional intelligence.

A candidate for a leadership position in a company seems to have all of the qualifications for the job except self-awareness. Should the company hire this person? No, because self-awareness is a critical part of social and emotional intelligence and leadership Yes, because self-awareness is only one of many components of social and emotional intelligence Yes, because self-awareness and social and emotional intelligence are not critically important to leadership No, because a self-awareness and social and emotional intelligence indicates dishonesty in a person

No, because self-awareness is a critical part of social and emotional intelligence and leadership

Martin's professional goal is to be an outstanding leader. He knows it's important to develop his self-awareness. To practice, what question might Martin ask himself? What should I be doing to maximize my potential? What am I feeling, and how are these feelings affecting my thoughts and actions? How can I demonstrate to others that I am concerned with their welfare and genuinely care about them? Which feelings in this room are negative and should be rejected or ignored?

What am I feeling, and how are these feelings affecting my thoughts and actions?

A beef processing plant makes some of its employees work overtime hours with no compensation. Which code of ethics did the plant violate in this situation? a societal code of ethics the technician's code of ethics a personal code of ethics an organizational code of ethics

a societal code of ethics

For a leader at a highly creative and innovative company, would the ability to get workers motivated about their work be considered a threshold or a differentiating competency? a differentiating competency, because only the best leaders have the ability to get workers motivated about their work a differentiating competency, because getting workers to be motivated about their work is a requirement at a company that is creative and innovative a threshold competency, because getting workers to be motivated about their work is a requirement at a company that is creative and innovative a threshold competency, because only the best leaders have the ability to get workers motivated about their work

a threshold competency, because getting workers to be motivated about their work is a requirement at a company that is creative and innovative

Which of the following is an instrumental value? love ambition peace freedom

ambition

Successful leaders see change as this. an opportunity a disruption a necessary evil a nuisance

an opportunity

Fiedler's contingency scheme states that since leaders cannot ________, the only way to be successful is to ________. maintain a constant leadership style; place the leader in a variety of different situations change their leadership style; place the leader in a favorable situation maintain a constant leadership style; make the followers change their style change their leadership style; make the followers change their style

change their leadership style; place the leader in a favorable situation

Several supervisors at a metals fabrication plant have told workers that if they don't increase production, they will lose their holiday bonuses. What kind of power are the supervisors attempting to use? referent power coercive power impact power expert power

coercive power

Which of the following is NOT one of the three secrets to becoming an outstanding leader? emotional and social competence power ethics corporate politics

corporate politics

Which of the following would be considered an initiating structure of leadership behavior as defined by the Ohio State studies? holding an employee brainstorm session offering an employee with a sick child the afternoon off creating a task rotation schedule for cleaning the employee refrigerator implementing a Friday afternoon open-door policy for employee feedback

creating a task rotation schedule for cleaning the employee refrigerator

These competencies distinguish superior performers from ordinary performers. sustaining threshold differentiating undifferentiating

differentiating

Wei is an analyst for an insurance company. The firm uses her data to make all of its business predictions. Wei is asking for a special 12-week working vacation. What kind of power is she using? soft power reward power coercive power expert power

expert power

Which of the following is the most "defensible" case of rationalizing unethical behavior? failing to report a crime because you don't want to get involved failing to report a crime because you are too busy failing to report a crime because you could implicate people you know failing to report a crime because you fear retaliation from the perpetrator

failing to report a crime because you fear retaliation from the perpetrator

To take advantage of an expiring car warranty, Daniel claimed that his car had broken down a day earlier than the incident actually occurred. Which code of ethics did Daniel violate? a professional code of ethics his personal code of ethics his socio-economic code of ethics Daniel did not violate a code of ethics.

his personal code of ethics

A university president offers her men's basketball coach the following deal: If he wins enough games to qualify for the national tournament, he will receive a three-year contract extension. If he fails to make the tournament, he will be fired. What kinds of power is the president exercising? legitimate power, expert power, and referent power legitimate power, expert power, and coercive power legitimate power, reward power, and coercive power expert power, reward power, and coercive power

legitimate power, reward power, and coercive power

Research indicates that there is ________ correlation between intelligence and job performance. no little a strong a reverse

little

In the Iceberg Model, these factors are hidden "below the water line." motives, traits, and self-concept motives, skills, and traits traits, knowledge, skills self-concept, drivers, skills

motives, traits, and self-concept

Trait theories of leadership tried to define ________ that could identify a successful leader. physical and psychological tests habits, customs, and traditions physical qualities, such as symmetry permanent characteristics, such as intelligence and sociability

permanent characteristics, such as intelligence and sociability

Due to the slow economy, Gretchen has asked employees to forego their raises for the upcoming year. Gretchen is beloved by everyone in the company. What kind of power is she attempting to use? coercive power legitimate power referent power inherent power

referent power

The key to referent power is ________. fear whom you know respect and admiration being well-known

respect and admiration

Mr. Vasquez has offered his sales team an all-expenses-paid weekend cruise if they beat last quarter's numbers by 25 percent. What kind of power is Mr. Vasquez using? reward power referent power coercive power legitimate power

reward power

Which of these competency categories is NOT a key component of social and emotional intelligence? self-awareness self-management self-consciousness social awareness

self-consciousness

Which of the following personal characteristics related to competencies is least resistant to refinement? motives skills traits self-concept

skills

The primary force behind coercive power is ________. the ability to trade valuable rewards the threat of punishment the power of persuasion

the threat of punishment