MGT 2530 Midterm Study Guide

Section 2.2: Personal attitudes affect ____________ via _____________

behavior; intentions

Section 2.2: You are unlikely to say anything to someone smoking on your smoke-free campus if you have no intention of confronting the smoker. You intention reflects the ________________ component of your attitude toward people smoking on campus.

behavioral

Section 1.2:______________ occurs when we hold others less accountable for unethical behavior when it's carried out through third parties.

indirect blindness

Section 1.4: The person-situation distinction allows you to consider unique individual factors as well as situation factors that might be the source of the problem. If an employee leaves because his or her job has become boring and less meaningful, this reflects a(n) _____________ factor.

individual

Section 1.2: The final step of the three-step approach of the organizing framework is

make recommendations

Section 1.1: Interpersonal skills involve all of the following except

teamwork The interpersonal skills involve: Active listening effective communications positive attitudes

Section 2.1: Danny is convinced that the new recycling program implemented at his company is worth the extra effort of sorting his waste. He believes in this so strongly that he reminds everyone in the department that they should all get on board and gives an extensive presentation at the monthly meeting. Danny values

universalism

Section 2.3: _____________ is the extent to which an individual identifies with an organization and commits to its goals

Organizational commitment

Section 1.3: Which of the following is Step 1 in the three steps of the applied approach to problem solving?

Define the problem The Basics of the 3-step Approach: Step 1: Define the problem Step 2: Identify potential causes using OB concepts and theories Step 3: Make recommendations and (if appropriate) take action.

Section 1.4: Devon enjoys the job that he's been at since graduating from college three years ago. He has a friend who just took a similar position at another firm and the company has an opening that would fit Devon's experience. The company is offering a 20 percent wage increase, as well a leadership role after a three-month, training program. When considering this offer, Devon is thinking about ___________ factors.

Group

Section 2.1: Schwartz's model suggests that

Values may conflict with each other

Section 1.5: What kind of a response is a manager completing when he or she eliminates the situation in which the problem occurs?

dissolving