MGT 331 Midterm Exam

_________________ refers to the extent to which people are responsible, reliable and can be counted on to get things done.

Conscientiousness

Which of the following is NOT a relaxation technique for coping with work stress?

Making a "to-do" list

People who are relaxed and easygoing are said to have what personality type?

Type B

Which of the following types of value reflect how we want to accomplish a task, or reflects our preferred means of behaving?

instrumental

deep-level characteristics are those considered to be:

invisible??? stolen from another quizlet, could be wrong lol

Which of the following statements *doesn't* describe individualistic cultures?

it is important to fit in with the group

Which of the following is NOT a key behavior that managers should pay attention to in organizations?

job satisfaction

Tammi is often pessimistic and tends to see things in a negative light. Tammi is exhibiting a relatively high degree of:

negative affectivity

Removal of unpleasant consequences to increase the likelihood that someone will repeat a desired behavior is called:

negative reinforcement

Individuals who score high in _______________ tend to exhibit unpleasant emotions such as anger and anxiety

neuroticism

T or F? Authoritarianism is the belief that power & status differences are not appropriate within hierarchical social systems such as organizations.

"FALSE" - dwight schrute

Place the stages of the perceptual process in order, from beginning to end.

1. Attention and selection 2. Organization 3. Interpretation 4. Retrieval

___________ refers to the degree of which a person generally considers themselves responsible for the things that happen to them

Locus of control

_____________ refers to the capacity to rapidly and fluidly acquire, process, and apply information?

General mental ability

with respect to impacting job performance, which of the following is generally the most important individual difference?

KSAOs (knowledge, skills, abilities, and other characteristics)

T or F? An organization that is an open system receives a variety of inputs from the environment, combines and transforms them, and then returns them to the external environment.

True

The feelings that an individual has about another person or situation is referred to as the _____________ component of an attitude

affective

Personality is a product of which of the following?

behavior/hereditary

Which of the following skill-sets is more important for upper-level managers than for lower-level managers?

conceptual skills

In it's simplest form, reinforcement theory suggests that behavior is a function of:

consequences

The law of _____________ reinforcement suggests that you should only deliver a reward if the desired behavior is exhibited.

contingent

monitoring and evaluation employee performance is an example of the managerial function of:

controlling

planning is the process of:

determining the organizations desired future position and deciding the best way to achieve the desired outcome.

_____________ refers to the variety of observable and unobservable similarities and differences among people

diversity

what term refers to an interpersonal capacity that includes the ability to perceive and express emotions?

emotional intelligence

Deciding to no longer laugh at a coworkers inappropriate jokes, to encourage him to stop telling those types of jokes, is an example of:

extinction

The tendency to underestimate the influence of situational factors and to overestimate the influence of personal factors in evaluating someone else's behavior is called:

fundamental attribution error

Behavioral consequences of organizational stress include all of the following EXCEPT:

headaches or backaches

all of the following are considered dimensions of national culture EXCEPT:

open-mindedness

people with a high level of ____________ are willing to listen to new ideas and to change their own ideas, beliefs, and attitudes in response to new information.

openness to experience

When a persons abilities and the demands of the job are a good match, it is referred to as:

person-job fit

What term refers to the fit between an individuals values, beliefs, attitudes, and personality and an organizations values, norms, and cultures?

person-organization fit

A moderate degree of workload-related stress will likely:

stimulate energy and motivation

Which one of the following types of values reflects long-term life goals?

terminal

T or F? Differences in age, gender, ethnicity, and physical ability are all considered to be components of diversity.

True

T or F? Individual differences are personal attributes that vary from one person to another.

True