MGT 340 STUDY PLAN CHAPTER 16

According to McGregor's Theory X and Theory Y, __________.

A Theory Y manager assumes people like to work and seek out responsibility

Which statement is true regarding the characteristics and results of motivation?

A motivated person both works hard and puts forth an effort when working towards a goal

Which statement about equity theory is true?

Equity theory proposes that employees compare their outcomes to their inputs, and then compare their inputs-outcomes ratio with that of relevant others.

Which statement is true about Herzberg's two-factor theory?

Herzberg's theory proposes that intrinsic factors are related to job satisfaction, while extrinsic factors are associated with job dissatisfaction.

Which motivational theory is considered universal for countries around the globe?

Herzberg's two factor theory

Nicoh Corporation is in the early stages of developing a pay-for-performance program. On which of the following facts should the firm base rewards in order for employees to achieve maximum motivation?

Individual productivity

Which of the following statements is correct concerning how mangers deal with unique groups of workers?

Job challenges tend to be good motivating factors for professionals because they are probably already highly paid.

In regard to reward programs, which of the following statements is true?

Open-book management involves sharing financial information with workers to help them see how their efforts affect profits.

Which of the following statements about motivation is true?

Persistence in accomplishing a goal is a key component of motivation.

One of the things that Alexis enjoys about her job is that no two days are the same. Every day, she encounters new situations that require her to utilize different abilities and talents. Which element of job characteristics model does this illustrate?

Skill variety

Juan feels that in his job as an artist he is able to create a complete work on his own. This is an example of the job characteristics model job dimension of _________.

Task identity.

Which of the following was NOT a finding of a Gallup poll about employee motivation?

The percentage of employees globally that are not excited about work is less than the percentage of employees in the U.S. alone.

Which of the following is the BEST definition of motivation?

The process by which a person's efforts are energized, directed, and sustained though attaining a goal.

Thad has always been a hard-charger when it comes to his career. He's the first one in the office every morning and the last one to leave, and its important to him to excel in everything he does. According to McClelland, Thad would appear to have a high need for__________.

achievement

The element of motivation that is a measure of an individual's drive, intensity, and vigor to attain a goal is referred to as _________.

energy

The three key elements of motivation are _________.

energy, direction, and persistence

Eric has put a lot of effort into his job performance because he is up for promotion this year. However, his coworker Jacob has put in what he would consider to be a very minimal effort this past year. Nonetheless, Jacob gets the promotion, leaving Eric feeling disappointed and unrewarded for his hard work. What motivation theory is best representative of this situation?

equity theory

According to Maslow's hierarchy of needs theory, lower-order needs are predominantly satisfied ________, whereas higher-order needs are satisfied___________.

externally; internally

Which of the following is part of the three current motivation issues managers must cope with today?

motivating unique groups of workers

Johan wants to make friends and develop close working relationship at the sandwich shop he works at. This is an example of which of the needs from three-needs theory?

need for affiliation

Every month, senior managers at Acme Bicycle hold an informational meeting with employees at all levels within the organization. They share copies of financial statements with the employees and encourage them to share the data with other employees and use it in their daily work. To help employees better understand the data, the accounting manager holds an informal brown-bag lunch training session every week in which a few items from the financial statements are explained in-depth. This illustrates the motivational approach known as __________.

open-book management

All of the following contingencies always influence the goal-performance relationship, EXCEPT __________.

participation in setting goals

All of the following are part of Abrahma Maslow's hierarchy of needs theory, EXCEPT ___________.

psychological needs

Which statement about the three variables of expectancy theory is correct?

valence considers both the needs and the goals of an individual.