MGT 363 Practice quiz 6

The believability of study results refers to external validity.

False

It is necessary to limit return on investment (ROI) analysis to certain training programs as it can be costly.

True

_____ refers to the process of collecting the outcomes needed to determine whether training is effective.

Training evaluation

Typically, _____ are used to assess cognitive outcomes.

pencil-and-paper tests

Which of the following statements is most true of comparison groups?

A comparison group consists of a group of employees who do not attend the training program

Formative evaluation usually involves collecting quantitative data through tests or objective measures of performance.

False

It is important to conduct a return on investment (ROI) analysis for nearly all training programs.

False

Once the costs and benefits of the training program are determined, ROI is calculated by dividing costs by benefits.

False

Outcome measures are often perfectly related to each other.

False

Results are more frequently examined than reactions.

False

The Hawthorne effect refers to employees performing at a low level because of the attention they receive.

False

among all training outcomes, cognitive outcomes are most frequently assessed

False

Which of the following statements best differentiates formative evaluation from summative evaluation?

Formative evaluation focuses on how to make a training program better, whereas summative evaluation helps to determine the extent to which trainees have changed after training.

_____ refers to the ease with which training outcomes can be collected.

Practicality

If a firm measures its sales volume before and after a training program, which training outcome is it focused on?

Results

_____ demonstrates to key business stakeholders, such as top-level managers, that their assumptions about training have been satisfied.

Return on expectations (ROE)

A comparison group refers to a group of employees who participate in the evaluation study but do not attend the training program.

True

A reliable test includes items for which the meaning or interpretation does not change over time.

True

Negative transfer is evident when learning occurs, but on-the-job behavior is lower than pre-training levels.

True

Pilot testing refers to the process of previewing the training program with potential trainees and managers.

True

The Solomon four-group design combines the pre-test/post-test comparison group and the post-test-only control group design.

True

In the context of big data, _____ refers to the huge amount of data that is being generated and the speed with which it must be evaluated, captured, and made useful.

Velocity

Evaluation designs without pre-test or comparison groups are most appropriate when _____.

a company is only interested in whether trainees have achieved a certain proficiency level

_____ relate to trainees' attitudes toward training content and motivation to transfer.

affective outcomes

Front-line supervisors are likely most concerned with which training outcomes?

behavior and skill-based outcomes

_____ relate to whether trainees are using training content back on the job.

behavior and skill-based outcomes

Which training outcome relates to trainees providing feedback about their satisfaction with a trainer?

reactions

Which of the following statements is true of random assignment?

it assigns employees to a training program without considering their individual differences

Behavior and skill-based outcomes are best measured by _____.

observations

Return on investment (ROI) analysis is best suited for training programs that are _____.

significant financial investments

Formative evaluation involves collecting data about a training program from trainees mainly through _____.

their opinions and feelings about the program

A firm that aims at improving readily observable outcomes such as productivity by collecting related data at periodic intervals before and after training is typically applying the _____ evaluation design.

time series

Appropriate training outcomes need to discriminate. This means that _____.

trainees' performance on the outcome should actually reflect true differences in performance

Pilot testing is more useful for formative evaluation than summative evaluation.

true

In the context of big data, _____ refers to the large number of sources and types of data.

variety

If trainers are interested in the generalizability of a study's results to other groups of employees, then they are said to be interested in the _____ of the study.

external validity

_____ is a time period in which participants no longer receive training intervention.

reversal

The evaluation process ideally begins with _____

conducting a needs analysis

A pencil-and-paper test is the best means for measuring skill-based outcomes.

False

Evaluation designs without pre-test or comparison groups are most appropriate when companies are interested in determining how much change has occurred in trainees.

False

Favorable trainee reactions are strongly connected with transfer.

False

Which of the following is an affective learning outcome?

Greater appreciation of diversity

Which of the following statements is true of Solomon four-group evaluation design?

It combines both pre-test/post-test comparison group and post-test-only control group design.

Cognitive outcomes generally do not help determine how much trainees use training content on the job.

True

Improved self-efficacy beliefs relate to an affective learning outcome.

True