MGT 395 Midterm

According to Mintzberg, which of the following role is interpersonal?

Leader

Intellectual property rights are part of which element of PESTEL?

Legal

"O" in VRIO refers to which of these?

Organization

ABC Manufacturing is organized by departments and expertise areas, such as R&D, production, accounting, marketing, and human resources. Which of the following best describe ABC's organizational structure?

Functional structure

Which of the following is the most used organizational design?

Functional structure

Which of the following is an element of natural disaster and human induced environmental problems?

Health, food, stress

Positive mood has been shown to:

be associated with interpersonal competence and more effective functioning as a leader

While monitor is a type of _______ role, negotiator is a(n) ______ role.

informational; decisional

While spokesperson is a type of _______ role, liaison is a(n) ______ role.

informational; interpersonal

____ is a process in which the performance standard is based on another firm's superior performance.

Benchmarking

Which of the following term illustrate that decision making process is limited with incomplete information as well as our capacity to process all the information?

Bounded rationality

________ is a process of generating as many solutions or options as possible.

Brainstorming

Which of the following represents the framework a firm uses to organize its activities, developed by the firm's top managers and includes examples such as cost leadership and differentiation?

Business-level strategy

According to the BCG Matrix, business units that have high market share but are in a market that is not growing are called ______.

Cash Cows

Which skills for managers include the ability to see the organization as a whole and to understand how various parts fit together to work as an integrated unit?

Conceptual

Which of the following represents the broadest level of strategy, and is concerned with decisions about growing, maintaining, or shrinking very large companies?

Corporate strategy

Garden Tools, Inc. (GTI) offers customers its product or service at a lower price than its rivals can. GTI can be described as utilizing which of the following strategy?

Cost-leadership strategy

_______ is the generation of new or original ideas; it requires the use of imagination and the ability to step back from traditional ways of doing things and seeing the world.

Creativity

Which of the following is a disciplined process of evaluating the quality of information, especially data collected from other sources and arguments made by other people, to determine whether the source should be trusted or whether the argument is valid?

Critical thinking

Which of the following step managers should focus on once the strategic analysis is completed in the strategic management process?

Develop objectives

________ structures are, in effect, many functional departments grouped under a division head.

Divisional structure

According to the BCG Matrix, business units that are doing poorly in a low growth market are called ______.

Dogs

According to the BCG Matrix, which of these business units should be scrapped/divested?

Dogs and Question Marks

Michael is known for his ability to understand other peoples' emotions and he has a genuine interest in doing so. Michael can be rated high on which of these elements?

Empathy

Which of the following represents the final step in the decision making process?

Evaluate the effectiveness of selected alternative

Which of the following is NOT an element of emotional intelligence?

Heuristic

Which of the following profile of an organization emphasizes efficiency, process and cost control, organizational improvement, technical expertise, precision, problem solving, elimination of errors, logical, cautious and conservative, management and operational analysis, and careful decision-making?

Hierarchy Culture

Which of the following is the first step of strategic management process?

Vision and Mission statements

Which of these is an expression of what a business's founders want that business to accomplish?

Vision statement

A ____ is something that a firm is trying to accomplish.

goal

A ______ strategy involves developing plans to increase the size of the firm in terms of revenue, market share, or geographic reach.

growth

Amani is the newly hired manager at MyCoffee, a global coffee roasting company. As part of her responsibilities, Amani often gives interviews to media outlets and speeches to community organizations. Amani is playing the role of a

spokesperon

A _____ strategy is a strategy for a company to maintain its current income, market share, or geographic reach.

stability

"S" in the SWOT analysis stands for ______.

strengths

In the context of Porter's model, a(n) ____ is any other product or service that can satisfy the same need for a customer as an industry's offerings.

substitute

The major determinant of the most effective style of leadership will be:

the follower's personality

The starting point for the development of the study of leadership began with:

the great man theory

Research evidence on the managerial grid supports which of the following statements?

there is no universally effective style of leadership

A firm's _____ is the progression of activities it undertakes to create a product or service that consumers will pay for.

value chain

While a firm's _______ is a general statement about its values, a firm's ______ is more specific.

vision statement; mission statement

According to personality psychologists, leader traits will play a stronger role shaping leader behavior in what type of situations?

weak

The mission statement takes the ____ of a vision statement and gives a broad description of _____ the firm will try to make its vision a reality.

why; how

Networks have two salient characteristics:

clustering and path length

A firm's ______ environment includes components inside the firm and outside the firm.

competitive

The interactive nature of management means that most management work is

conversational

While resource allocator is a type of _______ role, disseminator is a(n) ______ role.

decisional; informational

When a company decide to shrink its operations to reduce costs in order to survive, it is employing a ____ strategy.

defensive

When Olamede, the Marketing department chair, passes information to his faculty and staff about new policies through memos and emails, he is acting as a

disseminator

As a production manager, Sylvia just received the report that the product output is 20 percent below the projected target. She immediately takes the corrective actions to remedy the crisis. Sylvia is engaging in the role of a

disturbance handle.

When an organization defines itself and its niche in an environment by the choice of what sector or field of the environment it will use its technology, products, and services to compete in and serve, it is describing its ______.

domain

Which of the following is an element of economic forces?

Competitors and supply chain

Which of the following represents the level of strategy concerned with the large-scale actions involved in entering a brand-new geographic market?

International strategy

Which of the following statements regarding the differences between management and leadership is NOT true?

Leaders are seen as motivating primarily through extrinsic processes while managers motivate primarily through intrinsic processes.

The variables measured in BCG Matrix are:

Market share; market growth

Which of the following is the final step of strategic management process?

Measure and evaluate performance

______ organizational structures are best suited for environments that range from stable and simple to low-moderate uncertainty.

Mechanistic

Which of these is a general description of how the firm will try to accomplish the firm's vision?

Mission statement

Which of these takes the why of a vision statement and gives a broad description of how the firm will try to make its vision a reality?

Mission statement

Buying a house can be described as which of these?

Nonprogrammed decision

ABC Products is interested in identifying what technological opportunities exists for their business. ABC should use which of the following strategic analysis tools?

PESTEL

______ is a tool that reminds managers to look at several distinct categories in the macro environment.

PESTEL

ABC Products is interested in understanding if new firms were coming into their market. ABC should use which of the following strategic analysis tools?

Porter's 5 Forces

Which term best describe decisions that are repeated over time and for which an existing set of rules can be developed to guide the process?

Programmed

According to the BCG Matrix, business units that have a low market share but are in a high growth market are called ______.

Question Marks

Which system is logical, analytical, deliberate, and methodical?

Reflective

Which of the following represent the first step in the planning process?

Set goals

Which of these environmental forces include different generations' values, beliefs, attitudes, customs and traditions, habits, and lifestyles?

Sociocultural

SMART

Specific Measurable Achievable Relevant Time-bound

According to the BCG Matrix, business divisions that are in a high market share, high growth quadrant are called ______.

Stars

Which of the following is NOT an activity of strategic management process?

Strategic analysis

Which of the following refers to the systematic examination of a firm's internal and external situation that informs managerial decision-making?

Strategic analysis

Which term describes the set of activities that firm managers undertake in order to try to put their firms in the best possible position to compete successfully in the marketplace?

Strategic management process

_____ is (are) the big-picture goals for the company.

Strategic objectives

Which of the following describe the high-level planning performed by company executives in order to set the overall direction of the company?

Strategic planning

____ is mid-level planning that consists of broad ideas of what the company should do to pursue its mission.

Tactical planning

Fielder's Contingency model states that situational factors are important when considering the relative importance of leader behaviors. He also stated that certain situational factors are more important than others. Which of the following order of situational factors is most accurate?

leader-member relations, task structure, position power

A firm's ______ environment contains elements that can impact the firm but are generally beyond its direct control. These elements are characteristics of the world at large and are factors that all businesses must contend with, regardless of the industry they are in or type of business they are.

macro

When Samantha, manager at ABC International, seeks and receives information from both web and industry journals, she is acting as a

monitor

"O" in the SWOT analysis stands for ______.

opportunities

Which of the following models of leadership suggests the motivational function of the leader consists of increasing personal payoffs to organizational members for work attainment and reducing barriers in order employees to be more successful?

path-goal

Which leadership theory states that the challenge facing leaders is first to analyze the situation and identify the most appropriate style of leadership and then to develop the capacity to be flexible enough to use different leadership styles as appropriate?

path-goal approach to leadership

A ____ is a decision to carry out a particular action in order to achieve a specific goal.

plan

An essential ingredient for effective leadership is the exercise of:

power