MGT-422-201 Ch 8 quiz

A group member who discusses group deliberations with an expert outsider and reports his or her findings to the group is most likely trying to prevent a. groupthink. b. escalation of commitment. c. risk propensity. d. group polarization. e. brainstorming.

a. groupthink.

The second step of the creative process is a. incubation. b. application. c. verification. d. insight. e. preparation.

a. incubation.

Which of the following does NOT accurately describe the nature of ethical dilemmas? a. They may center on simple personal preferences. b. They may center on risk propensity. c. They may center on indirect personal gain. d. They may center on direct personal gain. e. All of these are correct.

b. They may center on risk propensity.

The Delphi technique is designed for use by groups that a. are very small. b. do not meet face-to-face. c. have suffered from groupthink in the past. d. are familiar with the rules of brainstorming. e. are very large.

b. do not meet face-to-face.

Which of the following represents the step of the rational decision-making approach in which the outcomes of the decision are compared to the desired goal? a. Analyze the situation b. Collect data c. Control: measure and adjust d. Determine the goal e. Analyze the decision

c. Control: measure and adjust

Which of the following includes conditions conducive to groupthink? a. Group cohesiveness, members' promotion of personal preferences, best decision is goal b. Group cohesiveness, leader's promotion of personal preferences, critical thinking urged c. Group cohesiveness, member's promotion of personal preferences, insulation from expert opinions d. Members' promotion of personal preferences, best decision is goal, critical thinking urged e. Group cohesiveness, leader's promotion of personal preferences, insulation from expert opinions

c. Group cohesiveness, member's promotion of personal preferences, insulation from expert opinions

Which of the following is a structured variation of a small-group discussion to reach consensus? a. Delphi technique b. None of these are correct. c. Nominal group technique d. Brainstorming e. Prospect theory

c. Nominal group technique

Which of the following is true about brainstorming? a. The number of ideas should be limited. b. Implausible ideas should not be suggested. c. None of these are correct. d. Ideas should be criticized and judged quickly. e. Ideas should not be written down.

c. None of these are correct.

A decision maker's actions should be guided by a. an operating budget. b. interpersonal relationships. c. a goal. d. a code of honor. e. personal opinions.

c. a goal.

If a human resources manager estimates the probability that a certain percentage of employees will take advantage of a proposed benefit plan, the manager is operating under a condition of a. estimation. b. rationalization. c. risk. d. certainty. e. uncertainty.

c. risk.

The sales department at a local company determines that Product A will moderately boost sales and have a shorter production schedule, so it is decided that this product will be manufactured and sold without considering other options. In choosing this product, the sales department is a. engaged in bounded rationality. b. using procedures and rules of thumb. c. satisficing. d. controlling. e. suboptimizing.

c. satisficing.

While driving home from a hard day at work, Susan finally realizes the solution to the problem she had been having with a certain customer. Susan just reached which stage of the creative process? a. Verification b. Incubation c. Preparation d. Insight e. Instigation

d. Insight

Nonprogrammed decisions require managers to use __________ rather than decision rules. a. strict rules b. strategic thinking c. relaxed rules d. creativity e. ambiguity

d. creativity

Contingency plans are a part of what phase of the decision-making process? a. Alternative generation b. Stating the goal c. Implementation d. Evaluating alternatives e. Choosing an alternative

e. Choosing an alternative

__________ is the extent to which a decision maker is willing to gamble when making a decision. a. Leadership style b. Individual stressors c. Individual ethics d. Organizational culture e. Risk propensity

e. Risk propensity